I have stayed in lot of hotels including your Hyatt’s, your Marriot’s and your Four Seasons but I have never seen service like this. The staff will bend over backwards and then some to make you happy, but more about them later.
As for the hotel itself, it’s a quiet little gem on a hidden side street that is five minutes’ walk from Hagia Sofia, the Blue Mosque and other major tourist sites. The neighbourhood may look a bit dodgy but don’t let that put you off. My wife and I walked around after dark and never encountered any kind of trouble. In fact, we only met the nicest people, including Morat, the gregarious waiter at Cesme Restaurant just down the street who will throw in free Turkish language lessons with any dinner order.
The rooms are decent size and are exceptionally clean with comfortable mattresses. The only down side was that there is no elevator and our room was on the fourth floor. But, I shouldn’t complain as I need the exercise.
Another nice feature of the hotel is the patio/restaurant in the back courtyard which offers free snacks, coffee and non-alcoholic drinks for the guests anytime they want. Of course, you can order a full meal as well if that is what you wish. Breakfast is a decent affair, but if you are expecting an American style Denny’s breakfast then you better check in to the Holiday Inn as this breakfast offers fruit, boiled egg, bread, etc, etc.
And as I mentioned before, the service here was unbelievable with a staff that always smiles, has a good word and will do just about anything to make their guests happy. I also have a word of thanks to give to the day manager since I had a minor medical emergency and he ensured that I was taken to private hospital and looked after.
Further, they will make sure you will get to see all you want to see. My wife was a bit wary at first about all the brochures she was handed but in the end was quite pleased with the management’s suggestions for which tour groups were the most appropriate for the amount of time she had. If you find yourself in the same boat, listen to these guys. They are not trying to rip you off, they actually care about you getting the most out of your time in Istanbul.
I would highly recommend this place to anyone.
- Official Description (provided by the hotel):
- This 19th-century Ottoman mansion offers luxury 4-star accommodation with personalised service and a beautiful courtyard, just a short walk from the Blue Mosque and Hagia Sophia. Garden House enjoys a prime location in Istanbul's historical district of Sultanahmet. It has gained a popular reputation for its staff's outstanding service and great hospitality. Upon arrival, you are welcomed with a complimentary fruit basket and mineral water. Guest rooms are well-presented and full of modern amenities, including plasma TV and free wireless internet access. Garden House's courtyard is surrounded by old walnut trees and offers a lovely place to relax with a drink. Enjoy a variety of cuisine from the al fresco restaurant. ... more less
- Reservation Options:
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- Also Known As:
- Garden House Hotel Istanbul
- Garden Hotel Istanbul
- Istanbul Garden Hotel