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Vault Karakoy, The House Hotel
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Reviews (758)
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Reviewed 22 August 2014

I recently spent three nights at the Vault Karakoy. Everything about the visit was exceptional. If you find yourself in Istanbul and you enjoy smaller hotels, this is the place to stay. The hotel is beautiful and the staff couldn't be better. I will long remember my stay there.

  • Stayed: August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank RWT T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caner A, Front Office Manager at Vault Karakoy, The House Hotel, responded to this reviewResponded 28 August 2014

Dear Sir,

Thank you very much for your recent comments about your stay at Vault Karakoy The House Hotel. I am very pleased to hear that you loved our hotel.

We look forward to welcoming you and your family soon.

Kind Regards,

Caner Akgun
Assistant Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2014

The Vault Karakoy is a great hotel! The staff is friendly and helpful. The rooms are lovely and quite roomy for an urban hotel. You can see a lot of time and effort went into decorating the place, which results in somewhat funny attributes such as an automatic curtain closer (which dont shut completely) and a shower that is more attractive than useful. The hotel is located near some of Istanbul's greatest historic locations, which may be reached easily by tram. The tram stop is only a two minute walk. Oh and the breakfast is great! all in all a great pick!

  • Stayed: August 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
1  Thank Dannii_mvn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caner A, Front Office Manager at Vault Karakoy, The House Hotel, responded to this reviewResponded 28 August 2014

Dear Dannii,

Thank you very much for your recent comments about your stay at Vault Karakoy The House Hotel.
I am very pleased to hear that you loved the location, breakfast and service of our hotel.

We do hope to welcome you back in the near future.

Kind Regards,

Caner Akgun
Assistant Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2014

Completely modernized atmosphere in an old bank building... very well done. Stayed in a deluxe king room, that had a decent urban view (older architecture), and very quiet. Very nice marble bathroom. Great service throughout the hotel. Only had breakfast in the restaurant, but very good buffet style, with good selection and fresh food. Great location centered in the heart of old Istanbul.

Room Tip: Instead of trying to pick a room with a good view (which will be challenging), ask for a quieter room, given the central location of this property.
  • Stayed: August 2014, travelled solo
    • Value
    • Sleep Quality
    • Service
Thank dborlando2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caner A, Front Office Manager at Vault Karakoy, The House Hotel, responded to this reviewResponded 28 August 2014

Dear DBorlando,

Thank you for your recent comments about your stay at Vault Karakoy The House Hotel.
I am very pleased to hear that you loved the breakfast and service of our hotel. Due to location unfortunately just our suites have view.

We do hope to welcome you back in the near future.

Kind Regards,

Caner Akgun
Assistant Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2014

We landed up staying at this hotel at the last minute as the hotel we had booked closed the day before we were due to arrive in Istanbul - it was great, we really considered ourselves lucky. location was great - not in the middle of old town but a close walk or tram ride gave us the advantage of quick access to the places we wanted to see but not as much noise. It was also an easy tram ride to the boats where we set off to Prince Island. The place was lovely, rooms were spacious - its an old building beautifully restored. Service was lovely - everyone was really helpful. And it was the best breakfast I think we have had at a hotel ever!

The only thing stopping it from being a 5 star was that there was no outdoor eating area - but they are about to open a roof restaurant and then it will be a definite 5 star

  • Stayed: August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Carmel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caner A, Front Office Manager at Vault Karakoy, The House Hotel, responded to this reviewResponded 28 August 2014

Dear Carmel,

Thank you for your recent comments about your stay at Vault Karakoy The House Hotel.
I am very pleased to hear that you loved the location of our hotel and found our staff very professional.

We do hope to welcome you back in the near future.

Kind Regards,

Caner Akgun
Assistant Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2014

Nice hotel, lovely bedrooms and the location is excellent. Highly recommended. Service was great, got some really good advice from the front desk for a meal on our first night (Mikla). Don't take them up on their offer of a hotel transfer though (£78) when a local taxi you pick up in front of the airport is about 50TL (about £15).

  • Stayed: August 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank Tom583
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caner A, Front Office Manager at Vault Karakoy, The House Hotel, responded to this reviewResponded 28 August 2014

Dear Tom,

Thank you for your recent comments about your stay at Vault Karakoy The House Hotel.
I am very pleased to hear that you loved our hotel and found our staff, service very professional.
Due to VIP service and agreement with a company of course the fee is higher than taxi.
We do hope to welcome you back in the near future.

Kind Regards,

Caner Akgun
Assistant Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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