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“A big disappointment”
Review of Elite Hotel Dragos

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Elite Hotel Dragos
Ranked #799 of 1,163 Hotels in Istanbul
Reviewed 3 September 2013

What a disappointment, the hotel location is not good at all, nothing good to look at from the bedroom window, reception staff are rude and not efficient at all...The room was quite small for a hotel on the Asian side of Istanbul, the bathroom was in a poor state, broken shower, very poor fitting and loose taps...towels are old and torn!!! very poor air-condition system, 2 single beds brought together to make what they call a double bed!!! Pool water cold as a development of apartments on the side of the hotel prevents the sun from warming the water...broken sun loungers and very badly worn towels were handed over... Not 1 member of staff manned what would be the spa area and on the odd occasion when someone was down they were busy talking on their mobile!!! breakfast was one of the worst I have ever seen or tasted for that matter, the waiters and waitresses were so poorly dressed it was just a very unpleasant sight, all in all will never return to this place, a 2 star rating in my opinion....

  • Stayed: August 2013, travelled with family
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Thank NSunshine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6 - 12 of 56 reviews

Reviewed 31 August 2013

The hotel is very nice and clean, rooms get cleaned every day. The service is okay. Maids are very friendly and work properly. All in all the hotel is quite nice but too far away for a sightseeing holiday.

  • Stayed: August 2013, travelled as a couple
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Review collected in partnership with Easytobook.com
Thank Tamara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2013

  • Stayed: April 2013, travelled with family
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Review collected in partnership with Easytobook.com
Thank Elisabet L
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 8 April 2013

I waited nearly three hours to check in, on top of having had requested an early-check-in. Apparently they only had it in their system that one person was staying in the room so they added another 20 Euro per night fee for the 2nd person. When I went to check-out the 2nd person and pay the 20 Euro fee, it took over one hour to do so. They kept telling me 5 more minutes, 5 more minutes. Then they tried to charge me 30 Euros per night. They also tried to check out my friend, who was staying longer. One man at the desk was very nice and apologetic. Everyone else was somewhat rude and unhelpful. The rest of the hotel was nice and clean.

  • Stayed: March 2013, travelled with friends
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1  Thank jenntutu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 January 2013

I stayed in the hotel for 4 nights, while on a business trip.
The hotel is quite nice. The rooms are very large and comfortable. Everything is very clean.
Breakfast is a reasonable buffet - lots of options but everything is very standard.
The hotel staff are very slow - a maintenance call took over 2 hours to be solved.
The lobby staff was helpgul, but spoke limited English.
The hotel is quite badly located - very far from any of the tourist attractions, in a middle of a residential neighbourhood, with few nearby stores / restaurants. This hotel is nice for a business trip, but as a tourist - I wouldn't want to stay in it.

  • Stayed: January 2013, travelled on business
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4  Thank Moolieisenbach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2012

We spent the last week of August 2012 in Istanbul with 3 friends (3 young women from Finland). We stayed at the Dragos Elite Hotel for 6 nights. Our criteria for choosing the hotel was basically a good pool; we wanted to combine a relaxed poolside holiday with some sight seeing.

The rooms were in absolutely impeccable condition and very beautifully decorated. Super comfortable beds and pillows and a good bathroom. There was water, coffee and tea free to use in the rooms. The 3 person room wasn't huge, but we fit in there nicely. The room was cleaned daily with fresh towels.

The pool area was gorgeous; it is good to notice that there is a lot of shade, so we had to move around a little bit to lie in the sun. It wasn't crowded, however, so there was always room to change in to a new bed or to drag the old one away from the shade.

We didn't eat dinner at the restaurant but ordered room service one night. The food was good and reasonably prized, but the people at the room service just did not speak any English (we didn't receive a fork and I had to speak to 4 different people before someone understood me)! Overall, most of the staff didn't know any English (or very little) but there was always someone at the reception who could help. And even when their English was broken all of the staff was extremely friendly and helpful. The breakfast was fantastic - although fresh orange juice wasn't free! But there was a lot to eat, gorgeous, fresh fruit and an omlet station.

Many people are critizing the location; it's definitely not in the center of Istanbul, but we didn't expect it to be. There are places to eat; Baghdad avenue is only 50 meters away and there are small, local restaurants right by the hotel or you can flag down a dolmus and go further along the avenue. There is a big mosque about 1 kilometer west and there are many shops and restaurants there. Going to either Kadikoy or the European center was quite time consuming but definitely doable. We took the dolmus all the way west along Bagdad avenue. The dolmus takes you straight to Kadikoy center. With traffic it will take you almost an hour, but if there was only little traffit the dolmus was there in 30 minutes. There is a lot to do in Kadikoy, but definitely you should take the ferry to the European side. The ferries leave every 10 minutes and the ferry ride is less than 10 minutes. It takes you straight to the center by the new mosque. We made the trip to the European side on two days. Getting there was quite tiring, but it was no problem - transportation was cheap and everything was easy to do (and we don't speak any Turkish!).

We flew from Ataturk airport. We came to the hotel with public transport which was cheap but took forever and was overall a horrible experience when we were super tired and had heavy luggage. When we left we booked an airport taxi from the internet. It cost 50 euro, so much cheaper than what the hotel offers. I recommend you book a taxi in advance both ways if you fly from Ataturk (the normal taxi will cost much, much more).

Overall, we all warmly recommend the hotel. It was a very good quality; nicely maintained and the rooms were absolutely beautiful. The service was good and helpful. Don't expect to be in the center of the city but overall it was a nice place for a holiday.

  • Stayed: August 2012, travelled with friends
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Thank Tiina I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2012

I stayed on the 8th floor of this hotel and even with windows wide open it was hot as Hades.
Aircon is not on in April and in any case the weather outside was in the low twenties but it was still hot.
Housekeeping staff speak no English and room service very little.
Breakfast was OK but uninteresting. I've seen better in B & Bs
Rooms were large and moderately clean. There was a great shortage of electric plugs in the room and the desk was 1 metre long which is no good if you have business work to do.
Internet was on/off every few minutes. Methinks their server is overloaded.
There was also a shortage of drawers in the room if you wanted to unpack for a few days stay.
TV only had foreign channels and it took them 3 days to put BBC on the menu after much complaining.
There's a train line just below the hotel and if you have your windows open it sounds like a 707 is passing when a train passes by!
I took the hotels Airport shuttle to Attaturk upon my departure.
Nothing more than a "dolmus" yet it cost 90 Euros for a 35 km trip which took under an hour. And there was me thinking that transportation was cheap in Turkey!! Ripoff !
Hotel was booked but not paid for by my Client.
ca £100 per night incl breakfast

Room Tip: choose a room on a lower floor facing east (quieter)
See more room tips
  • Stayed: April 2012, travelled on business
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Thank captdave5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Elite Hotel Dragos

Address: Piri Reis Cad. No 3 | Dragos, Istanbul 34840, Turkey
Region: Turkey > Istanbul
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #799 of 1,163 Hotels in Istanbul
Price Range: £40 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Elite Hotel Dragos 4*
Number of rooms: 132
Official Description (provided by the hotel):
The five star Elite Hotel Dragos lies on the Anatolian side of Istanbul, situated in the foothills of Dragos overlooking spectacular views of the Marmara Sea and Princess Islands. The hotel is renowned for its breathtaking scenery, and unrivalled range of facilities which include The Dragos A la carte Restaurant, Tejodo Mexican Restaurant, Captain Bar, Elite Patisserie and Elite Heath and Fitness Club. Our slogan is "Come and experience the comfort of an Elite Hotel." ... more   less 
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