I visited this hotel, with a friend, to use their swimming pool as I have a home approximately two miles away. On first approach the hotel looks quite magnificent, but closer inspection showed a very worn and uneven roadway and the building is in need of a coat of paint. Entrance to the pool was 30 TL (about £11). We were admitted by a female attendant who was unwelcoming and disinterested.
The pool which we used was missing tiles and had dirt engrained in the grout. The sun umbrellas were old, shabby and full of tears and holes, A full ashtray lay on the table behind us all day. No one appeared to be servicing the pool when we arrived and at no time did anyone approach us to ask if we wanted a drink or anything else. At lunchtime we had to go searching for somewhere to eat. Prices were exhorbitant and the sandwiches and chips which we ordered came as sandwiches and stale crisps which had to be sent back.
The worst feature of all was the lack of hygiene at the pool. Many of the people staying in the hotel appeared to be Arabs..... one man accompanied in every case by up to four wives, mostly covered from head to toe. These women used the pool fully clothed and one pair even wore their shoes into it. When we complained to the pool attendant, who had finally made an appearance, he told us that it was allowed it as long as no one complained. We complained but they still allowed it.
Toilets were carefully hidden behind the indoor pool. They were reached through a dark hallway which had a manhole cover several inches lower than the floor and which couldn't be seen because it was so dark. The floor was covered in dirty water - no attendant in sight - and the insides of the toilet bowls were black with dirt.
Shower heads, in the changing rooms, were very worn and dirty and should have been replaced years ago.
When leaving we asked for the manager and told him of the problems we had encountered. It was perfectly obvious that he had absolutely no interest whatsoever in what we had to say or in doing anything about it.
We had gone to this hotel to treat ourselves and enjoy pleasant surroundings and good service. What we experienced was an expensive ordeal surrounded by dirt and total disinterest. I would not recommend this hotel to anyone.
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