We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very good hotel, charming staff and wonderful views!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Novotel Istanbul Zeytinburnu
Ranked #323 of 1,173 Hotels in Istanbul
Reviewed 2 July 2014 via mobile

We stayed as a family and found the room to be great for 4, wonderful views of the sea and shipping. Enjoyed the buffet breakfast and helpful staff in bar and restaurant. Although the location is out of the centre, it's good for the airport and the hotel shuttle to town is excellent. All round a winner for us!

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank hb444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ahmet Y, Yönetici at Novotel Istanbul Zeytinburnu, responded to this reviewResponded 4 July 2014

Dear Guest,

We thank you for choosing Novotel İstanbul.

We are honored to note your satisfaction with our services and it is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day.

We look forward welcoming you back in Novotel İstanbul in the near future.

Sincerely Yours,

Ahmet Yavuz
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (640)
Traveller rating
Traveller type
Time of year
Language

116 - 122 of 640 reviews

Reviewed 25 June 2014 via mobile

Good hotel with everything you would expect from novotel. Clean, well organised, staff know their job.

Room was above expectation, spacious, very clean, neapresso
machine, well stocked mini bar. Windows are small so don't expect to enjoy the view from any rooms as sitting in the couch or in bed you can't see out the windows. No balconys anywhere - such a shame for the water front location.

Location - terrible - you can't go anywhere without the shuttle bus (which is reliable and drops you off in the old city and taksim square at regular enough intervals). No shops / bars / cafés in reasonable walking distance worth going to. The upside is that it is very close to Aturak airport (30TL) as opposed to the other airport (180TL).

Breakfast - thumbs up - brilliant selection!

Pool - ok, good layout a bit noisey with traffic passing by and not heated

Staff - this is where things could improve, inpetsonal, typically poor on the smiles / engagement. You get what you need but not much more.

We had a poor experience, at check in we were told all drinks except alcohol in the mini bar was at no charge (we thought odd at the time as not come across this before). After consuming orange juice/coke/water over 3 days we were charged on check out for all of these. Tried challenging it based on what we were told but to much effort so paid the additional charges.

We also had to confirm a tour we booked on, as we don't speak Turkish we asked front desk to confirm it for us to which we were informed we had to put credit on our room phone and do ourself. We did it but this is the easy stuff that makes a difference from an okay hotel to a great hotel who will just do it to be of service.

Overall we got what we paid for and expected. In recommending a friend who is going to be there in 2 months we said find somewhere closer to town as many more options out there.

Stayed: June 2014
1  Thank Steve G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ahmet Y, Yönetici at Novotel Istanbul Zeytinburnu, responded to this reviewResponded 1 December 2014

Dear Guest,

We thank you for staying at our hotel and the for time taken to share your comment.
We are terribly sorry to hear that we have failed to provide usual Novotel standarts at our reception services. Your comments have been shared with our Front Office Manager to refresh trainings of our staff to keep the quality of our services upto Novotel standarts, which our guest expect from us.
Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs.

We hope we will have the pleasure of welcoming you again soon in Novotel İstanbul.

Sincerely Yours,

Ahmet Yavuz
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2014

The staff is very polite and helpful, check in / check out was very quick. Breakfast is above expectations. The rooms r very clean, the beds r comfortable but the windows should be 30 cm. longer in height so the sea view can be seen when sitting at the room... Free and fast internet is another plus to the hotel. The pool area is also well planned. We used the free shuttle to Bakırköy which was on time and since there was a heavy rain at the moment the driver changed his route a bit to take us to the other side of the boulevard. It was very kind of him.
I would like to thank to the management and the staff for offering us this smooth weekend.

Room Tip: Please ask a room with sea and pool view; a room in the middle of the 6th. floor is a good choise...
See more room tips
  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Daysegul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ahmet Y, Manager at Novotel Istanbul Zeytinburnu, responded to this reviewResponded 2 July 2014

Dear Guest,

We would like to thank you for staying with us at Novotel İstanbul during your recent visit and for taking the time to share your valuable comments.

We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.

We also look forward to the pleasure of welcoming you back to Novotel İstanbul in the near future.

Sincerely Yours,

Ahmet Yavuz
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2014

Novotels are renowned for their reliability. This one is no exception. Everything works. The internet is fast, the breakfast is tasty, the room is comfortable and I slept well. However, the location (which can't be changed) is a little problematic. Essentially, it is just about impossible to walk in or out - unless you want to slip along the edge of a highway on a very rough path for a few hundred metres. The hotel property is bordered by enormous wasteland sites/holes in the ground on one side - and by a major highway on the other side. On the other side of the highway is a nice sea front promenade, but getting there is not easy.

Onsite there are some facilities, notably a small pool and a fitness/massage centre. But be sure to start your massage before 8pm or else the providers will have gone home. The hotel offers a free shuttle to Sultanahmet and Taksim which is useful. Getting back is not quite so reliable - the horrendous traffic means that the minibus is often late arriving. Taking a taxi is viable, but the price varies wildly depending on the traffic - anything from 15 to 40 TL is possible from Sultanahmet, which is nearer. Probably double that for Taksim. In heavy traffic, the hotel's offer of 39TL for a shuttle ride to the airport is probably a bargain - a taxi could easily cost more.

Room Tip: Rooms at the back don't have the nice sea view but they also don't have the highway trafffic...
See more room tips
  • Stayed: June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TempleofPeace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ahmet Y, Yönetici at Novotel Istanbul Zeytinburnu, responded to this reviewResponded 26 November 2014

Dear Guest,

We would like to thank you for staying with us at Novotel Istanbul during your recent visit and for taking the time to share your valuable comments.

We were more than pleased to hear that you enjoyed your stay and will certainly share your appreciation with all our employees.

We also look forward to the pleasure of welcoming you back to Novotel Istanbul in the near future.

Sincerely Yours,

Ahmet Yavuz
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2014 via mobile

I was in this hotel for a week due to job reasons. Very nice hotel well located in a strategical position. Efficient shuttle bus service for Taksim and the near Bakirkoy commercial centre. Compliments to entire staff very professional and accurate.

Stayed: May 2014, travelled on business
Thank 30Gianluca08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ahmet Y, Manager at Novotel Istanbul Zeytinburnu, responded to this reviewResponded 19 June 2014

Dear Guest,

We thank you for staying at our hotel and the for time taken to share your comment.

Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs.

We hope we will have the pleasure of welcoming you again soon in Novotel İstanbul.

Sincerely Yours,

Ahmet Yavuz
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 June 2014

Check in / Check out was a smooth affair. Reception and parking area are way above expectations.Staff is fully equipped to handle all customers' queries. The F&B section has good variety of juices .Sufficient space to have one-to-one meetings in the hotel itself.Breakfast has good options to choose from the options paid down

Room Tip: Rooms on the sea-side and quiet and calm and a nice view
See more room tips
  • Stayed: July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ashish d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ahmet Y, Yönetici at Novotel Istanbul Zeytinburnu, responded to this reviewResponded 25 November 2014

Dear Guest,

We thank you for staying at our hotel and the for time taken to share your comment.

Your feedback is extremely valuable to us as it helps us improve the quality of our services to better meet your needs.

We hope we will have the pleasure of welcoming you again soon in Novotel Istanbul.

Sincerely Yours,

Ahmet Yavuz
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2014

It's a clean hotel near the airport so good if you have a connecting flight. Very affordable as I got a bargain.breakfast is ok as they serve all variety of bread and pastry.
The concierge are not helpful with opening doors and assisting with bags.
I came for business and their conference room and business room equipment was not functioning! The air-conditioning kept going off and on.
The gym equipment is not modern and few equipments especially for a hotel not close to town as people don't have much to do in the hotel.
Try and use the hotel taxi as they are more honest than the town taxis

  • Stayed: April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Zaraandco J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ahmet Y, Manager at Novotel Istanbul Zeytinburnu, responded to this reviewResponded 23 May 2014

Dear Guest,

Thank you for taking the time to share your experience..

We very much appreciate your comments regarding your stay at the Novotel Istanbul.

We are sorry to hear that we have failed to demonstrate usual Novotel standards about concierge services and meeting facilities during your stay. You may rest assured that your feedback will definetely be considered for the improvement of our services.

Your constructive comments about our fitness center are also well noted for future improvements.

We appreciate your concerns, and it is our hope that we will have the chance to welcome you again in the near future.

Yours sincerely,

Ahmet Yavuz
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Istanbul hotels
ibis Istanbul Zeytinburnu Hotel
#507 of 1,173 in Istanbul
445 reviews
Show Prices
Show Prices
Show Prices
Karakoy
Novotel Istanbul Bosphorus
Novotel Istanbul Bosphorus
#180 of 1,173 in Istanbul
293 reviews
Panorama Hotel
#805 of 1,173 in Istanbul
10 reviews
Hyatt Regency Istanbul Atakoy
#107 of 1,173 in Istanbul
437 reviews
Show Prices
Show Prices
Show Prices

Been to Novotel Istanbul Zeytinburnu? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Istanbul Zeytinburnu

Address: Kazlicesme Mah. Kennedy Cad. No: 56 | Zeytinburnu, Istanbul 34025, Turkey (Formerly Novotel Istanbul City West Hotel)
Phone Number:
Region: Turkey > Istanbul
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#146 Business Hotel in Istanbul
#207 Romantic Hotel in Istanbul
#222 Luxury Hotel in Istanbul
Price Range: £38 - £54 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Istanbul Zeytinburnu 4*
Number of rooms: 208
Official Description (provided by the hotel):
Novotel Istanbul, 4 star hotel located between the city center and the Ataturk Airport, is ideal for a business trip or holiday. Offering sea view rooms, free wi-fi internet, free scheduled shuttle to/from Taksim Square and Sultanahmet, a business center, a restaurant, bar, gym, outdoor swimming pool (in operation between 1st June - 15th September and might be closed during events), Hotel is within easy access to the business district, historical old city and shopping areas. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, LoveHolidays, Agoda, TripOnline SA, Expedia, Hotels.com, getaroom.com, Evoline ltd, HotelsClick, Ebookers, Cancelon, 5viajes2012 S.L. and HotelQuickly so you can book your Novotel Istanbul Zeytinburnu reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Istanbul Hotel Istanbul
Istanbul Novotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing