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“Great Building, Bad staff”

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Gorrion Hotel Istanbul
Ranked #283 of 1,155 Hotels in Istanbul
Certificate of Excellence
Utica, New York, United States
Level 5 Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Great Building, Bad staff”
Reviewed 13 July 2014

The hotel is located near the Ataturk Airport, very far from the city center and Metro stations. No attractive or useful place around. The Building and the facilities are excellent.
But the staff are not so kind and polite, the restaurant entrance is controlled and your name is checked before you go in, they worry if you have had your breakfast twice!
The control system makes you feel you are in a garrison or a prison, not a 5 star hotel.
Seems that some of the staff have not passed elementary courses to learn how to behave with the passengers. They make fun of the passengers in case they have little mistakes.
If you expect some respect, do never choose this hotel.

  • Stayed July 2014, travelled solo
    • Location
    • Rooms
    • Service
Helpful?
6 Thank Shahram_Saeedi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (3)
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English first
Dhaka City, Bangladesh
Level 4 Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 July 2014

This looked like a fresh new airport hotel. Turkish Airlines sent me here during a transit window and I loved decor and facilities. As its in airport area, Taksim or Sultanhmet are good 30 mins drive but taxis are available. Bed, Linen, Breakfast, Spa all were satisfactory.

  • Stayed July 2014, travelled with friends
    • Location
    • Rooms
    • Service
Helpful?
1 Thank ThunderExe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gorrion Hotel Istanbul

Property: Gorrion Hotel Istanbul
Address: Yenibosna Merkez Mah. Sanayi Cad. No: 9, Istanbul 34197, Turkey
Region: Turkey > Istanbul
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #283 of 1,155 Hotels in Istanbul
Price Range (Based on Average Rates): £
Hotel Class:5 star — Gorrion Hotel Istanbul 5*
Number of rooms: 252
Official Description (provided by the hotel):
A cordial smile and warm welcoming await you at the Gorrion Hotel Istanbul. Located at the heart of the business world, our hotel is just a few minutes to Ataturk Airport. We are at your service to provide you with all the amenities to help you seize the day in Istanbul in the most resourceful way possible, either for business or for touristic reasons. ... more   less 
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