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“Not Very Good Value At All”
3 of 5 bubbles Review of Hotel Sultan Hill

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Hotel Sultan Hill
Ranked #435 of 1,129 Hotels in Istanbul
Certificate of Excellence
Brooklyn, New York
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Not Very Good Value At All”
3 of 5 bubbles Reviewed 15 November 2012

I booked 2 nights at the Sultan Hill in early Novemeber based on the excellent reviews and price. Terrible value. Maybe it might be considered better value in summer, but I knew it was definately not worth 80 Euros via Booking.com. I just knew. First of all, the first room they try to give us was the size of the bed. Ridiculous. I asked to see another room. With some hesitancy they showed me a bit bigger of a room, but it was on the noisy side of the hotel, and it, too, was really small. I had read that hotels in Sultanhammet are really small, but I knew this was not worth 80 EU per night. Fortunately, they let us off after one night, and I found a great hotel with elevator, views, a way better breakfast which was on a true rooftop. The SultanHill breakfast was in their basement and skimpy. They are ripping off the tourists. There were not that many other Western tourists there either. I can figure why since they give you all the bad rooms. I looked and there were other bigger rooms available, but they don't give those out. There are gazillions of nice hotels around Sultanhammet. They are all close to the Blue Mosque. If you must book one night, then look for something else. I am so glad that I left and stayed 3 more nights nearby. Especially in the fall (November), there is no problem getting a better room cheaper.

Room Tip: They are gonna try to give you all the small rooms.
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank IndiaLori
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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183 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (21)
Date | Rating
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  • English first
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English first
London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 27 October 2012

This hotel is extremely comfortable. Everything works! Air con is a must and it has this. There is an empty fridge in your room so you can pop a cold beer or white wine plus some munchies inside and take up on to the roof terrace in the evening as a pre-dinner 'delight'! The views from the Roof Terrace of the Bosphorus and in particular the Blue Mosque are stupendous - you are quite simply 'right there' in the heart of the best the city has: Blue Mosque, Hippodrome, Palace, list goes on. It is an up-market area with the Arasta Bazaar down the road with the highly recommended Jennifer's Hamam selling eco-stunning towels and more - you have to visit this lovely Canadian lady selling only the best pure Turkish products. Tamara Restaurant is highly recommended by us too! The Staff at the Sultan Hill Hotel, could not have been more helpful and charming, having helped us with are daily expeditions (especially where to walk on the ancient walls) and also arranged the reasonably priced airport transfer. The breakfasts, too are worth a mention - delicious.

Thank you to all those at this superb Hotel - we (2 families) had the most wonderful time!

  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SandiMcCW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 19 October 2012

This was my first trip to Istanbul. I chose the Hotel Sultan Hill for the price and location, and, in the runup to my arrival, for the hospitable response to my torrent of emails. The folks who work there were solicitous a group as I could possibly hope for. I was having difficulty with the cobble stoned streets, and a bit of the trouble with the lighting in the halls, but, in all, it was a lovely experience and I have no trouble recommending the Hotel Sultan Hill to anyone.

  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kenneth D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 14 October 2012 via mobile

The hotel is VERY well located. You see the Blue Mosque from the terrace almost at a touchable distance. The other view from the terrace is the sea.

Most key tourist sites like the Hajia Sophia, Grand Bazar and the Topkapi is within a few minutes walk.

For all other places the tran stop is just a small walk away.

The breakfast is meager but well organised. Everything usual expect a live kitchen.

If there was a disappoitment it was that the room always had a stink coming perhaps grom the sewage system. The unfortunate thing was that this was not the first time they have heard this complain. Once that is corrected, its a most definitely 5star.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank iceindia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Honolulu, Hawaii
Level Contributor
736 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 1,279 helpful votes
3 of 5 bubbles Reviewed 1 October 2012

We just returned from a 2 week vacation in Turkey.

We stayed 5 nights at Hotel Sultan Hill. It is in a terrific location for the first time visitor to Istanbul who wants to see the major sights. You can easily walk to Topaki Palce, Aya Sofia, Blue Mosque, Grand Bazar, Cistern, Hippodrome, Archeological Museum, etc. Also, the tram stop is near by. Restaurants galore.

Across the street are a couple dilapated buildings that make it kinda creepy. The hotel itself is very clean and the front desk staff are very helpful. They will gladly help you with directions, dinner reservations, taxis, etc. There is a computer in the lobby for use(free). They have a small cooler with cold water, beer, soda and bottles of wine for sale.(you will need to buy bottled water for use)

Our room was on the 3rd floor. The room was good size with hardwood floors, a refridgerator, a desk, closet and mini-safe. The furnishings have seen better days. Pretty worn. Bathroom was small with a very tiny shower enclosure. A larger person might have issues with it. Good hot/cold water pressure. All was clean. A couple of the towels had holes in them and the bed was low with a hard matrress. We got used to it. No blanket on the bed though, just a cover sheet.

Breakfast is included in the room rate(we paid 80 euros) and is served on the basement level. The food was very good with a large selection of items. Same things every day. Juice, coffee, tea, water, cappucino, breads, cheese, meats, olives, nuts, butter, jams, tomatoes, cucs, coffee cake, fruit, cereal, eggs, etc. All very tasty. The lady who runs it was there most everyday and she was really nice. We enjoyed her.

We have a couple of issues/concerns though.

The staircase to the rooms is circular and marble. Very narrow at one point. The lights are on sensors, so you have to walk into the dark a bit before they come on. A real safety issue, especially at night . Also, no a/c in the halls/staircase. VERY hot. They could have even opened some windows to let some air in. Our room had an a/c split conditioner that worked just fine. But, when they came into the room to service it, they would turn it off. They should not be doing that. Everyday when we came back after sightseeing, it was VERY hot in the room. It would take a long time to cool it off again. One is paying for the air conditioning. You can open the windows but mosquitos would come in. It also let in alot of street noise if you did.

They advertise and have a nice outside roof terrace. a nice view and good size. But, it was kinda dirty. Towels on seats had been left out for days and the garbage was full. No service there so bring up your own drinks. Again, at night there were NO lights turned on. So, you walked up the staircase with sensor lights(partially in the the dark) and then the entire terrace was dark. There were lights, but you could not turn them on at all. Other terraces had lights.

One morning it had rained, so when we went to have breakfast, the windows were shut. It was VERY hot and humid in the room. Again, no a/c on or even a fan. We ate quickly and left.

So, super location with some issues.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank HawaiiKaiGail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madison, Wisconsin
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 26 September 2012

Very helpful & Friendly staff. Excellent location on a quiet street that is close to everything but just a block or two away from the main tourist core.

Since you are about 10 ft. from the blue mosque, you WILL hear the call to prayer every morning. Price you pay for being so close!

Definitely recommend getting a couple bottes of beer or a bottle of wine and heading up to the rooftop to watch the sunset at least once during your trip. It's a wonderful view.

Room Tip: The first floor was a little louder with people eating breakfast and pedestrians. We stayed there o...
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  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scott D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sharjah, United Arab Emirates
Level Contributor
37 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 21 July 2012

Location is awesome.. but there are 100 more hotels around . with equally good location..
in April 2012 it charged 65 euro.. which we found a little higher side for that hotel.
staff could have been a little more accommodating coz we were denied to late checkout..
Tip.. in old city Sultanahmet.. here are so many hotels without internet presence and are cheap.. so if u dont find anything book first night with any hotel and then shift to a less pricy option around.. so many options there..:)
sleep quality and bed was good.. i must say..
Cheers!

Room Tip: Sizes of the rooms vary a lot.. ask them to give u a big room.. coz small rooms are way too small th...
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fareed85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Sultan Hill

Property: Hotel Sultan Hill
Address: Tavukhane Sok. No:19 Sultanahmet, Fatih, Istanbul, Turkey
Region: Turkey > Istanbul > Sultanahmet
Amenities:
Shuttle Bus service
Hotel Style:
#205 Romantic Hotel in Istanbul
Price Range (Based on Average Rates): £
Number of rooms: 17
Reservation Options:
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Also Known As:
Sultan Hill Hotel
Sultan Hill Istanbul

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