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“Amazing staff and great location in old part of Istanbul”
Review of Sirkeci Mansion

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Sirkeci Mansion
Ranked #3 of 1,156 Hotels in Istanbul
Certificate of Excellence
Level 3 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Amazing staff and great location in old part of Istanbul”
Reviewed 2 August 2014 via mobile

This charming hotel is what you want when visiting a city as hectic as Istanbul. Complete serenity when you walk in and great service. Rooms are not huge but comfortable, with all modern amenities like coffee maker, mini bar, great A/C, etc. Balcony room was a nice touch! Breakfast in the morning is good and so are there dinners on the rooftop. Walking distance to all the major tourist sites!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank EY_NYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sirkecigroup, Owner at Sirkeci Mansion, responded to this review, 3 August 2014
My Dear Guest,

Thank you very much for staying at Sirkeci Mansion on your first trip to Istanbul waiting for so long on your bucket list!

It makes me very happy to read that my enitre team was able to facilitate a pleasant stay for you and your dear family. Now that you have experienced the beauty of our city and enjoyed our services, we do hope to see you back at Sirkeci Mansion.

Please feel free to contact us for any assistance you need with regards to possible future travel plans to Istanbul or Turkey.

Best Wishes from Sirkeci Mansion Family in Istanbul,

Faruk Boyacı
Owner of Sirkeci Mansion
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,974 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (544)
Date | Rating
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English first
Bangkok, Thailand
Level 1 Contributor
4 reviews
Reviewed 31 July 2014

After having stayed in the ' new' part of Istanbul , there is no comparison ! Our friends insisted we stay there and their advice was spot on. Everything about the hotel is first class. We had a lovely room with a view over the city , laundry just down the road and the shops were not pushy like the ones at The Grand Bazaar.
The hotel also includes small walking tours and great insights but no hard sells to buy anything from any particular shop.The rooftop restaurant was great, beautiful under the stars! The staff were exceptional, friendly, helpful and genuine.A truly memorable experience.

Room Tip: Ask for a balcony room.
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  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank 897Louise1313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sirkecigroup, Owner at Sirkeci Mansion, responded to this review, 3 August 2014
My Dear Guest,

Thank you very much for staying at Sirkeci Mansion!

It makes me very happy to read that my enitre team was able to facilitate a pleasant stay for you and your dear family. Now that you have experienced the beauty of our city and enjoyed our services, we do hope to see you back at Sirkeci Mansion.

Please feel free to contact us for any assistance you need with regards to possible future travel plans to Istanbul or Turkey.

Best Wishes from Sirkeci Mansion Family in Istanbul,

Faruk Boyacı
Owner of Sirkeci Mansion
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bala, United Kingdom
Level 3 Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 30 July 2014

We stayed as a family of four in 2 adjacent rooms at Sirkeci Mansion a couple of weeks ago, on holiday. The hotel is spotlessly clean and well maintained, and the locations and food just perfect.
But what made our stay SO enjoyable and memorable was the exceptional welcome and friendliness of every single member of the hotel staff. It must be a great place to work - it's certainly a great place to stay. Well done.

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank David L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sirkecigroup, Owner at Sirkeci Mansion, responded to this review, 3 August 2014
My Dear Guest,

Thank you very much for staying at Sirkeci Mansion on your first trip to Istanbul waiting for so long on your bucket list!

It makes me very happy to read that my enitre team was able to facilitate a pleasant stay for you and your dear family. Now that you have experienced the beauty of our city and enjoyed our services, we do hope to see you back at Sirkeci Mansion.

Please feel free to contact us for any assistance you need with regards to possible future travel plans to Istanbul or Turkey.

Best Wishes from Sirkeci Mansion Family in Istanbul,

Faruk Boyacı
Owner of Sirkeci Mansion
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bendigo, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 July 2014

We arrived late at night after a frustrating day of travel -the warm welcome and offer of a complementary drink on the terrace was an introduction to the generous hospitality offered by the staff and management. The hotel is superbly located on the edge of the old city, the terrace restaurant overlooks the palace gardens and it is a comfortable and pleasant walking distance from the major attractions. A dedicated tour assistant, Dalma, assisted us to plan each day with maps and comprehensive instruction. The hotel provides an outstanding opportunity to glimpse an insight into Local Life in Istanbul with their (free) gentle walking tours with Agah. Each tour focused on a different aspect of life in Turkey. The warm, friendly, family atmosphere of the hotel, the Turkish delight in our room, the afternoon tea each day and the celebratory birthdays cakes, combined with the outstanding services of Damla and Agah, was a memorable experience.

  • Stayed July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank Helen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sirkecigroup, Owner at Sirkeci Mansion, responded to this review, 3 August 2014
My Dear Guest,

Thank you very much for staying at Sirkeci Mansion on your first trip to Istanbul waiting for so long on your bucket list!

It makes me very happy to read that my enitre team was able to facilitate a pleasant stay for you and your dear family. Now that you have experienced the beauty of our city and enjoyed our services, we do hope to see you back at Sirkeci Mansion.

Please feel free to contact us for any assistance you need with regards to possible future travel plans to Istanbul or Turkey.

Best Wishes from Sirkeci Mansion Family in Istanbul,

Faruk Boyacı
Owner of Sirkeci Mansion
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Asheville, North Carolina
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 29 July 2014

The Sirkeci Mansion hotel must be the best value in all of Istanbul. Great location, great room, great bath, great balcony, great staff, great everything!

From our very first contact, even before we had confirmed reservations, we were treated as if we were the most important people in the world. Ceren Arseven answered our questions, suggested solutions, (we traveled with our 10 year old granddaughter, but wanted a Dlx room) and made it all seem easy.

Upon our arrival in Istanbul, representatives of Sirkeci met us at the airport (included in our room costs) and had a tour guide waiting for us at the hotel. With Eren, we toured the Hagia Sofia, Blue Mosque, Grand Bazaar, Spice Bazaar and Topkapi Palace. That night we enjoyed a delicious meal at the Neyzade Restaurant at Sirkeci. The service was spot on and the meal, including all courses and beverages except alcohol, was included with our room.

The next day we joined Okay Alkan, the Guest Relations Manager, for a tour of the Hans of the Grand Bazaar (one of five tours offered free or for minimal charge by the hotel) which included a visit to one of the oldest Hamams in Istanbul and a tutorial on purchasing tokens for and riding the tram that we hopped on just a block from our hotel. Another day we joined Okay for a Culinary Tour of Istanbul which was even more amazing than the Han tour.

On our arrival at the hotel Damla Yuca greeted us as friends and made sure that everything was as we had planned and was delighted that they had exceeded our expectations. Damla provided us with a local area map and made sure we knew where we were in relation to all of the nearby major historical sites (including Topkapi, Blue Mosque, Cisterns, Spice Market, Grand Bazaar, Hagia Sofia and more!) and that we were comfortable walking the neighborhood and riding the tram (which is conveniently located just around the corner!). And she (along with the rest of her team) was there at the end of our day as we made our way back to the Sirkeci for afternoon tea, asking us about our day's adventures and offering ideas for our next ones.

Our beautiful large room was very comfortable, and even with a third bed for our granddaughter, there was plenty of space leftover for her to dance. They even provided a special purple robe just her size! As I mentioned we enjoyed a very large, well-furnished balcony overlooking the beautiful Gulhane Park which we enjoyed every day. The bathroom was large and well-organized, providing plenty of storage and counter space. Our granddaughter also enjoyed the hamam and small indoor pool.

Okay, (and every member of his team) was wonderful with our granddaughter. She endeared herself to him when she was game to try everything he offered on the culinary tour. Even some of the adults balked at a few of the offerings. Okay made sure our granddaughter was not neglected on the tours. Just as he engaged everyone in discussions about what they thought of the people and places we visited, he listened to her thoughts and engaged with her in meaningful discussions. He was always on the lookout for extra special things that would interest her. At a tea stop on one tour he brought her a new puppy to nuzzle. As we walked past the myriad dress shops on our way to the Grand Bazaar he discussed with her which dresses she liked and they decided she would come back when she was onlder and they would shop together for her wedding dress.

Another time, Okay and our granddaughter worked on a plan for an alternative dining experience for us. Together they chose and mapped out where we would go and made sure she felt comfortable with the plan. That night she lead us to three separate "local" eateries where we each picked out our favorite street foods which we carried back to the hotel (without getting lost!!) and enjoyed a wonderful, diverse meal on our spacious deck overlooking Gulhane Park.

It was like this every single day of our stay; one amazing adventure after another thanks to the caring staff at the Sirkeci. Every member of the team was friendly and solicitous and really worked at making sure our visit was the very best it could be. They anticipated our needs and concerns and made sure everything was perfect from our first contact via email before we left home until we said goodbye.

Room Tip: We enjoyed a deluxe room with a spacious balcony overlooking the park. If you can swing it, it was a...
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
5 Thank DiamondsOnTheGo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sirkecigroup, Owner at Sirkeci Mansion, responded to this review, 3 August 2014
My Dear Guest,

Thank you very much for staying at Sirkeci Mansion on your first trip to Istanbul waiting for so long on your bucket list!

It makes me very happy to read that my enitre team was able to facilitate a pleasant stay for you and your dear family. Now that you have experienced the beauty of our city and enjoyed our services, we do hope to see you back at Sirkeci Mansion.

Please feel free to contact us for any assistance you need with regards to possible future travel plans to Istanbul or Turkey.

Best Wishes from Sirkeci Mansion Family in Istanbul,

Faruk Boyacı
Owner of Sirkeci Mansion
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Galveston Island, Texas
Level 3 Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 July 2014

The hotel and staff were great. The staff helped with any request and made us feel welcome. Breakfast was delicious and the rooms were good. We enjoyed the sauna and indoor pool. The rooftop terrace was nice with a great view of Gulhane Park. Location perfect for the major attractions and convenient for the tram.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
2 Thank emich2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sirkecigroup, Owner at Sirkeci Mansion, responded to this review, 29 July 2014
My Dear Guest,

Thank you very much for staying at Sirkeci Mansion on your first trip to Istanbul waiting for so long on your bucket list! 

It makes me very happy to read that my enitre team was able to facilitate a pleasant stay for you and your dear family. Now that you have experienced the beauty of our city and enjoyed our services, we do hope to see you back at Sirkeci Mansion.

Please feel free to contact us for any assistance you need with regards to possible future travel plans to Istanbul or Turkey.

Best Wishes from Sirkeci Mansion Family in Istanbul,

Faruk Boyacı
Owner of Sirkeci Mansion
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
philadelphia
Level 6 Contributor
168 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 26 July 2014

We had 2 rooms - deluxe and regular (for the kids). Our deluxe room was very big with a nice balcony. It is definitely worth it, though expensive. The kids' room was small, but just fine. Your main reason to choose this hotel is the LOCATION and the kind staff. Walking distance to the most important sights and right by a tram stop. This really helped.

Wifi is free. If you book with the hotel directly for at least 3 nights, you receive a free meal on the roof top of the hotel.

The managment will help map out everything you may want to do - and get you a tram card (remember to get your deposit back for it -- we forgot - NOT their fault! - though it was only 10 lira)

There are great shops outside the hotel. You will want to go to the Grand Baazar -- but frankly - the shops outside the hotel were better and nicer.

Enjoy your trip.

Room Tip: Deluxe room is beautiful
See more room tips
  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank bratzoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sirkecigroup, Owner at Sirkeci Mansion, responded to this review, 29 July 2014
My Dear Guest,

Thank you very much for staying at Sirkeci Mansion on your first trip to Istanbul waiting for so long on your bucket list! 

It makes me very happy to read that my enitre team was able to facilitate a pleasant stay for you and your dear family. Now that you have experienced the beauty of our city and enjoyed our services, we do hope to see you back at Sirkeci Mansion.

Please feel free to contact us for any assistance you need with regards to possible future travel plans to Istanbul or Turkey.

Best Wishes from Sirkeci Mansion Family in Istanbul,

Faruk Boyacı
Owner of Sirkeci Mansion
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sirkeci Mansion

Property: Sirkeci Mansion
Address: Taya Hatun Sokak No:5 | Sirkeci / Fatih, Istanbul 34110, Turkey (Formerly Sirkeci Konak Hotel)
Region: Turkey > Istanbul > Sultanahmet
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Istanbul
#2 Spa Hotel in Istanbul
#3 Luxury Hotel in Istanbul
#5 Family Hotel in Istanbul
#7 Business Hotel in Istanbul
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Sirkeci Mansion 4.5*
Number of rooms: 52
Official Description (provided by the hotel):
We are located next to the Topkapi palace in the heart of Istanbul and from where we are we invite you to explore the mysteries of two thousand years. In hopes of capturing the spirit of the area, our Konak's atmosphere, decor and design take a revolutionary approach in combining 19th century style with 21st century comfort. Combined with this atmosphere, what if we offer the promise of distinctive hospitality? Just imagine! ... more   less 
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Also Known As:
Sirkeci Konak Istanbul
Hotel Sirkeci Konak

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