We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Decent Hotel, OK Location”
Review of W Istanbul

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
W Istanbul
Ranked #118 of 1,141 Hotels in Istanbul
Certificate of Excellence
New York City, New York
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Decent Hotel, OK Location”
Reviewed 8 January 2014

There aren't many Starwood options in Istanbul, so I picked the W, my favourite of the Starwood brands. The hotel is styled very nicely, and is a lot darker than the other Ws I have been at. The rooms are small and there is no privacy in the bathrooms. The Spectacular Room's cabana was very nice, but there was no furniture or cushions to use to enjoy the outdoor space.

The staff was good, but nothing exceptional. There are a couple of door people that are extremely helpful and friendly, and were a big help to me.

The location is decent. The neighborhood is very nice and the hotel is just around the corner from numerous wonderful restaurants. The walk to the Kabatas tram station is further than I would have liked it to be, but there are usually taxis waiting outside if you don't feel like walking to the tram. The traffic to/from the hotel and the European side of the city can get very very bad during rush hours.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cmarsicek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Songul A, Public Relations Manager at W Istanbul, responded to this review, 10 January 2014
Dear W Guest,

Thank you so much for giving us a review, we are always open to feedback and appreciate that you took the time to write. It is true that some of the W Hotels are lighter in design, such as W South Beach and Barcelona, and there are several that use darker colors, woods and lighting as well. The W Istanbul is part of the Akaretler Row Houses, which were built in the 1870s as part of the Dolmabahce Palace and the interior designer blended the W design with Ottoman inspirations. As you mentioned there is quite a large variety of shops and restaurants in Besiktas and Nisantasi near the hotel.

Thank you again for taking the time to write and we sincerely hope to see you again very soon.
Best Wishes,
W Istanbul Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,367 reviews from our community

Traveller rating
    673
    432
    187
    56
    19
See reviews for
150
535
113
295
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (239)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Aire-la-Ville, Switzerland
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 8 January 2014

We loved it. The hotel is really quite funky with modern lightings, colours, design... The rooms are large and comfortable with all the necessary equipments. Very nice peanuts in the room! The location is perfect and the area is very nice and clean. Istanbul is a must see anyway. A vibrant city and the W is the vibrant hotel the you need there if you like modern type hotels. The bar on the first floor is good fun at night though the music is way too loud.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Serge R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Songul A, Public Relations Manager at W Istanbul, responded to this review, 10 January 2014
Dear W Guest,

Thank you so much for choosing to stay at the W Istanbul and we are so happy to hear that you met your expectations during your stay with us. You came a long way and we are simply thrilled that you received great service and liked the design and style of the W brand.
Please let us know when you are ready to come back to Istanbul or if you have any friends or family wishing to come visit as well.
Warmest Wishes,
From your W Istanbul Family
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beijing
Level Contributor
1 review
Reviewed 6 January 2014

I spent my whole week staying at the W Hotel in Istanbul as my first time travelling in this historical city.
I was totally amazed by the city and of course the hotel was one of the parts.
W Istanbul is a truly lifestyle hotel with a unique design and deco, I can tell the hotel management team did a lot of effort on it. The hotel is definitely a chic of the city in a very convenient local just 5 mins walking distance next to the Palace. The hotel room was really comfy and modern with the touchable control panel on the wall. And I liked it so much.
My favorite part of the hotel was the concierge service, they were friendly and helped me a lot for directing me to different site seeing in details. That helped me to save a lot of time and energy actually, as in Istanbul a lot of Churches and Mosques have a really tight operation hours. Then better to find out advance and go, otherwise you may miss it in your trip…

The food was also excellent in the hotel, again the service was the highlight during the breakfast time.

I totally enjoyed staying at the W hotel.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank a_yi_li
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Songul A, Public Relations Manager at W Istanbul, responded to this review, 10 January 2014
Dear W Guest,

Warm Greetings from your W family,
Thank you so much for sharing your feedback about your recent stay at W Istanbul. We really appreciate your amazing words and so happy to hear that you did enjoy your W experience.
I am delighted to hear that our Talents as well as our concierge were very friendly during your stay.
We are definitely looking forward to welcoming you back in the near future.
Warm Wishes,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bribir, Primorsko-goranska
Level Contributor
71 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 5 January 2014

W hotel - I do not know what to say. There were fantastic moments, but also the things that do not belong to this hotel. But first a little about the location. The hotel is on the pier Besiktas very close to the palace Dolmabahçe but you have to walk about 15 minutes to the tram to old town or to the funicular to Taksim. Personally I preferred using the taxi. The hotel staff always managed to find good taxi with fair driver, but to find the same for return was a big problem – almost every time I paid at least double for return. I think that the hotel should do something about that and organize transfers to and from Kabataş.
The design of the hotel is very unusual, somewhat gloomy - but it's a matter of taste.
SPG identifying was on extraordinary level. As golden member I was upgraded from wonderful room to spectacular room that had an interesting small terrace. Late check-out was no problem as well.
Concierge was really excellent. The young guy at concierge made a reservation for me in one excellent hamami and when I came back he immediately asked me if everything was OK – that guy is really a big plus of the hotel. Other staff members were very friendly too. They carried my luggage and explained in detail the use of the room.
The problems I encountered were as follows:
Some staff (reception and restaurant) were wearing regular clothes and at the start of conversation I was not sure whether I have been speaking to member of the staff or to guest. I support a fancy outfit but it must be pointed out that someone belongs to the staff with something bigger than the small badge.
During my lunch in the restaurant there was present only one waiter and he did not speak English so the communication with him was worst then on the bazaar. This kind of thing I find unacceptable for this (top) class of the hotel. At the dinner I asked for help in choosing the meal - I received a reply that by every meal name there is a translation into English. I had to ask another member of the staff who helped me choose. But despite this - dish was quite tasty. I ate better kebabs in Istanbul - but baklava was perfect. I think that they should be more helpfully in the restaurant and organize some education for the staff (especially in English).
The room: staff should make a detailed inspection of the room before they let the guest in. Specifically - iPod dock station was not working, package with T-shirt (W) and an umbrella were opened, SPG channel on TV did not work as well. But the cleanliness of the room and comfort were perfect.
This is the excellent hotel, especially for travelers who want to explore the modern Istanbul - the area near Taksim square (but all other parts of the town are easy approachable) and I can sure recommend it. I am also sure that the staff will work out the details I mentioned in the review and it would be nice to know if they did.

  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank IvanDrazic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Songul A, Public Relations Manager at W Istanbul, responded to this review, 6 January 2014
Dear W Guest,

Thank you for your feedback about your recent stay with us. We really do appreciate and thank you for your lovely comments regarding your recent experience.

We are also saddened to see that we were not able to meet some of your expectations during your stay and do apologize for the inconvenience and want you to know that this is not our standard at all. It is our goal to exceed every guest's expectations and WOW them as much as possible. We are continuously working on the hotel and strive to make every guest extremely happy. We are also in the process of currently renewing all the iPod/iphone docking stations in our rooms and will have iphone 5 docking stations during the first half of 2014.

Please note that we take every step to ensure that no such issues arise during our guests stay and will again make sure that further training is given to all our staff in all aspects that you have mentioned.

We really appreciate your amazing words about our Concierge and pride ourselves on our Whatever/Whenever service and look forward to seeing you soon.


Best Regards,
W Istanbul Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Sebastian
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 5 January 2014

We had just a night here on layover, but it was probably the best night of our entire vacation. The staff was extremely helpful and accommodating, going out of their way to ask if there was anything we needed. We got great guidance on what to do to maximize our time in Istanbul and had a great meal there as well. I would come back in a heartbeat, because the location really is perfect, with a nice walk to a tram or boats to go anywhere you'd like. You're in a quiet, exclusive spot that's really 20 minutes from anywhere central in Istanbul. Again, can't emphasize strongly enough the attentiveness and warmth of the staff. And the rooms were W, with a nice bit of Istanbul flare. Highly recommended. And we were there with kids, who also loved it...and were well cared for:-)

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jwiandt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Songul A, Public Relations Manager at W Istanbul, responded to this review, 6 January 2014
Dear W Guest,

Hello from your friends at W!
Thank you so much for your great comments, especially about our talents. As you mentioned our hotel is perfectly located to visit easily the magical city Istanbul.
Please be assured that all guest reviews are enthusiastically shared with everyone at our W Istanbul team and are very much valued by all of us.

We would be very happy to welcome you and your family back and hope to see you again soon!
Warmest wishes,
W Istanbul Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia
Level Contributor
44 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 4 January 2014

This place was really nice, I didn't have an above average stay, but there was also nothing wrong here at all. The staff was very helpful and nice, very good with helping me get from point to point, wish the wifi was free. The restaurant was very nice and the included breakfast was great too, really enojyed the breakfast there!

If you can grab a room with the outdoor patio, go for it, super chic, great space and very private, worth getting for sure.

Room Tip: If you can grab a room with the outdoor patio, go for it, super chic, great space and very private...
See more room tips
  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wilreynolds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Songul A, Public Relations Manager at W Istanbul, responded to this review, 6 January 2014
Dear W Guest,

Hello from Istanbul! Thank you very much for your nice comments.
As W talents, we are all committed to provide our guests with genuine service and Turkish hospitality. Nice to hearing that you liked your room and the overall service here at the W Istanbul.

We hope to continue exceeding your expectations in the future!
Looking forward to welcoming you back.
Warmest wishes,

W Istanbul Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston
Level Contributor
124 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 3 January 2014

Great neighborhood with lots of shopping. 10 minute walk to the tram line which will take you everywhere. Great rooms, just do not stay near the nightclub, it is very very loud. Breakfast is nice, but the other meals are overpriced and skimpy in the restaurant on property. Bed was very comfortable and shower was fantastic. Helpful concierge.

Room Tip: stay away from the nightclub
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RyanL99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Songul A, Public Relations Manager at W Istanbul, responded to this review, 6 January 2014
Dear W Guest,

We sincerely thank you for your kind feedback about your recent stay.
Nice to hearing that you liked the location as well as loved our signature beds and showers.
Your tips on Istanbul and W Istanbul will be much appreciated by future visitors as well!
Best wishes on behalf of your W family.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Istanbul hotels
Besiktas
Conrad Istanbul Bosphorus
Conrad Istanbul Bosphorus
#80 of 1,141 in Istanbul
2,106 reviews
Besiktas
Swissotel The Bosphorus
Swissotel The Bosphorus
#71 of 1,141 in Istanbul
362 reviews
Besiktas
Renaissance Istanbul Polat Bosphorus Hotel
Show Prices
Show Prices
Show Prices
Besiktas
The Ritz-Carlton, Istanbul
The Ritz-Carlton, Istanbul
#67 of 1,141 in Istanbul
1,288 reviews
Besiktas
Shangri-La Bosphorus, Istanbul
Shangri-La Bosphorus, Istanbul
#73 of 1,141 in Istanbul
722 reviews
Besiktas
Hilton ParkSA Istanbul
Hilton ParkSA Istanbul
#240 of 1,141 in Istanbul
667 reviews
Show Prices
Show Prices
Show Prices

Been to W Istanbul? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about W Istanbul

Property: W Istanbul
Address: Suleyman Seba Cad. No: 22 | Akaretler, Besiktas, Istanbul 34357, Turkey
Region: Turkey > Istanbul > Besiktas , New City / Taksim
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access
Hotel Style:
#45 Spa Hotel in Istanbul
#88 Luxury Hotel in Istanbul
#94 Business Hotel in Istanbul
#115 Romantic Hotel in Istanbul
#169 Family Hotel in Istanbul
Price Range (Based on Average Rates): £
Hotel Class:5 star — W Istanbul 5*
Number of rooms: 140
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Nozio Netplan srl, Expedia, Priceline, Southall Travel, Odigeo, Ebookers, Ctrip TA, Hotels.com, TripOnline SA, Traveltool, S.L.U., HRS, HotelQuickly, Evoline ltd and Cancelon so you can book your W Istanbul reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
w Istanbul Hotel Istanbul
w Hotels Istanbul
w Hotel Istanbul

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing