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“Good to average”

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Richmond Ephesus Resort
Ranked #4 of 34 Hotels in Selcuk
Reviewed 2 September 2014

Refurbished rooms but not with a big attention to details.
Nice beach with soft sand.
Good restaurant & food.
No beach bar (the so called "beach bar" is at ~ 100m from the beach.)
Poor entertainment compared to other 5* hotels.
Personnel was paying more attention to their co-nationals than to other tourists - this was annoying on several occasions, having to wait for a drink at the bar because the bartender "didn't see you".

Room Tip: Superior with sea view, which is actually more "pool view" :) but very OK.
See more room tips
  • Stayed: August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
3  Thank CristianTataru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEHMET U, General Manager at Richmond Ephesus Resort, responded to this reviewResponded 3 September 2014

Dear guest,

First of all, thank you for taking time to get in touch with us to share your recent experience in Richmond Ephesus Resort.

We would like you to know that we indiscriminately offer the same quality service to all our guests. On the other hand the beach bar is just 50m away from the beach.

Nevertheless we would like to express our sincere apologies for any inconvenience you've experienced in our hotel.

We are looking forward to welcoming you again in our newly renovated hotel in the near future

Kind regards,


Mehmet UCAR
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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193 - 199 of 774 reviews

Reviewed 15 August 2014

Dear travellers, this hotel is a must ! It is almost unique in terms of large beach and fine sands ( very rare in Turkey), the water is not at all steep - you can watch your kids bathing from the beach, because it takes 100 meters for the water to become deeper than 140 cm....The garden is gorgeus, the palms and the hamacs are romantic, the hotel has also several satellite villas, which are state-of-the art, recently renovated. I returned from the hotel yesterday, after my family's 7th visit in the last 12 years.... I highly recommend.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Service
5  Thank hroBucharest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEHMET U, General Manager at Richmond Ephesus Resort, responded to this reviewResponded 18 August 2014

Dear Guest,

First of all thank you for taking the time to get in touch with us to share your recent experience in Richmond Ephesus Resort

It was a real pleasure for us to read that you enjoyed your stay in our newly renovated hotel.

the valuable comments which comes from you, really motivate us to serve you better.

We will be very glad to welcome you in our newly renovated hotel in the near future.

Kind Regards,

Mehmet UCAR
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014

We have just returned from 2 weeks in the RichmondEphesus and it was fab. Everything we wanted in a holiday this year. Food and drinks were great value although instruction on how all inclusive works would have been nice having never done it before. The only negative would be the smell of the drains which was enough to keep us away from the pool during the day and late in the evening. Thank heavens for the wine house!

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Northies3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEHMET U, General Manager at Richmond Ephesus Resort, responded to this reviewResponded 23 July 2014

Dear Guest,

First of all thank you for taking the time to get in touch with us to share your recent experience in Richmond Ephesus Resort

It was a real pleasure for us to read that you enjoyed your stay in our newly renovated hotel.

the valuable comments which comes from you, really motivate us to serve you better.

We will be very glad to welcome you in our newly renovated hotel in the near future.

Kind Regards,

Mehmet UCAR
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2014

We enjoyed our week at this hotel. The food is excellent and the refurbished rooms and bathrooms very nice. The things which need improvement are:-
1. Air conditioning needed in restaurant! Very hot in there!
2. Lighting needed in amphitheatre at night following end of show. Very dangerous going down steps in pitch dark. I had a nasty fall! Health and Safety would have a fit if they saw it....
3. A list of what drinks are available on All Inclusive. The bar menu has priced drinks but no clue as to which can be had for 'free'. There should either be asterisks against the free items or a separate list available. There seemed to be only two cocktails available, their own one and a Gin Fizz, which is not very good selection!
4. Housekeeping needs improvement. On two occasions, even though we were out on excursions all day, the room was not serviced.

I hope management will take note of these issues and sort them out for the benefit of future guests.

Stayed: June 2014, travelled with family
3  Thank lizcat1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEHMET U, General Manager at Richmond Ephesus Resort, responded to this reviewResponded 17 July 2014

Dear Guest,

First of all thank you for taking time to get in touch with us to share your recent experience in Richmond Ephesus Resort.

We would like to inform you that in order to enhance the guest satisfaction level will always consider your feedbacks about the issues you specified.

We are looking forward to welcoming you in our newly renovated hotel in the near future.

Kind Regards,


Mehmet UCAR
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2014

Me and my girlfriend just returned from 7 days at this brilliant hotel, we had booked as a late deal on the Thompson website a week before for £350 each all inclusive! On arrival (after midnight) we were warmly welcomed and offered diner in the restaurant and a drink which given the time it was came as a pleasant surprise. Our rooms was spacious and well looked after, and the air-conditioning worked well.The food and drink all week was excellent, so much choice and good quality to suit all, and the al la carte restaurants were even better (we tried all 3 the Italian, Turkish and the fish) which are all included in the package. Along with the free WiFi (good signal) and the constant entertainment, games, music, pools and beach we were never bored! The staff were some of the friendliest I have met and we will definitely be going back in the near future!

  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank stillravin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEHMET U, General Manager at Richmond Ephesus Resort, responded to this reviewResponded 17 July 2014

Dear Guest,

First of all thank you for taking the time to get in touch with us to share your recent experience in Richmond Ephesus Resort

It was a real pleasure for us to read that you enjoyed your stay in our newly renovated hotel.

the valuable comments which comes from you, really motivate us to serve you better.

We will be very glad to welcome you in our newly renovated hotel in the near future.

Kind Regards,

Mehmet UCAR
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2014

My friend and I have just spent a week in this hotel, which was chosen as it was very near Ephesus. From first to last we were very impressed with this resort. The staff were all friendly and helpful. Our room was in one of the units in the grounds and was comfortable with a lovely bathroom - it was not huge but had everything we needed and was spotlessly clean. The bars and restaurant were all well run. The food was good - my friend is veggie but never had any problem finding loads of choices. The grounds were immaculately kept as was the hotel itself. We had no problems with housekeeping unlike a previous reviewer. When my friend needed to sleep we just put the do not disturb notice on the door handle and the housekeeper came back later. I am so pleased that my friend found this hotel instead of one in Kusadasi. We went there one evening and it was dire - absolutely heaving with people and the shopkeepers kept trying to drag us in off the street. Real hassle and noise and crowds. We booked the full day excursion to Ephesus and this was very well worth it. The guide was excellent and we visited the main site in the morning and Mary's House and St John's Basilica in the afternoon. A must see experience.
Apart from this excursion and the ghastly visit to Kusadasi, there was no need to leave the complex at all, as it provided for all needs. The only niggle we had was the outdoor pool area. This looked very nice but had awful loud banging music most of the time. So in fact we never used the outdoor pool at all but swam in the indoor pool instead. I know there were a lot of children to entertain but the volume of music did not incline us to relax round the outdoor pool - you could barely hear yourself think! So, we spent most of our down time relaxing on bean bags near the Beach Bar. And very nice that was too!

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Lynne1948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEHMET U, General Manager at Richmond Ephesus Resort, responded to this reviewResponded 9 July 2014

Dear Guest,

First of all thank you for taking the time to get in touch with us to share your recent experience in Richmond Ephesus Resort

It was a real pleasure for us to read that you enjoyed your stay in our newly renovated hotel.

the valuable comments which comes from you, really motivate us to serve you better.

We will be very glad to welcome you in our newly renovated hotel in the near future.

Kind Regards,

Mehmet UCAR
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 July 2014

On arrival there was no meal and the receptionists weren't very helpful and they put my children on the 5th floor and us out in the bungalows by the sea. We did find some electrical issues with the room, not many of the plugs worked, outside some of the rooms they hadn't finish the renovations so you found it difficult to find the slot for the door cards!! The cleaning ladies would always come around 5pm (turkish time), so your out of luck if you are wanting an afternoon sleep.
You have to get up early, before breakfast, just to be able to put your beach towels on the beach beds. During the morning and afternoon you are able to smell the drains, which is rather off putting when having breakfast.

There is also a big rush to get into the restaurant, there are a lot of small children and you constantly have to looking where you are walking because they just run around as their parents leave them unattended. Be weary when you get a drink from the bar as in some of the glasses have left over salt, from the dishwasher, around the edge.

Thanks to Amy the rep, who was a great help and it was lovely to she her in the morning and to have a chat with, as she was the only reason why things got done. As whenever you went to reception to get something sorted such as moving rooms, they wouldn't do anything but thanks to Amy we were able to be moved closer to our children.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Sam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MEHMET U, General Manager at Richmond Ephesus Resort, responded to this reviewResponded 8 July 2014

Dear Guest,

Thank you for taking time to get in touch with us to share your recent experience in Richmond Ephesus Resort.

First of all, we would like to express our sincere apologies for any inconvenience you've experienced during your stay in our hotel.

We would like you to know that your feedbacks and comments are very important for us to enhance the quality of our service.

We are looking forward to welcoming you again in our newly renovated hotel in the very near future.

Kind Regards,


Mehmet UCAR
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Richmond Ephesus Resort

Address: Pamucak Mevki, Selcuk 35920, Turkey
Region: Turkey > Turkish Aegean Coast > Izmir Province > Selcuk
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Selcuk
#2 On the Beach Hotel in Selcuk
#3 Spa Hotel in Selcuk
#7 Romantic Hotel in Selcuk
#7 Family Hotel in Selcuk
Price Range: £37 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Richmond Ephesus Resort 5*
Number of rooms: 264
Official Description (provided by the hotel):
Richmond Ephesus Resort is located at the most beautiful spot of a very special geography bringing together the historical riches and natural beauties on the seafront in Pamucak Bay, Selçuk District of Izmir.A spotless Blue Flag beach as far as the eye can reach, soothing turquoise sea, a vast garden with all shades of green and the history near you… Besides its special location, easy to access Richmond Ephesus is 75km away from İzmir Adnan Menderes Airport. ... more   less 
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Also Known As:
Richmond Ephesus Hotel Selcuk
Richmond Ephesus Resort All Inclusive
Richmond Ephesus Resort Turkey/Izmir Province

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