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“Great”

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Leonardo Privilege Hotel Eilat
Ranked #27 of 61 Hotels in Eilat
Certificate of Excellence
Eilat, Israel
1 review
“Great”
Reviewed 28 November 2013

I was afraid to arrive since it is not summer but me and my family have enjoyed our stay very very much. From the proffesional check in with a big smile. The rooms were clean and nice. The pool was great and the food was amazing. We definatly will come back

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Batiahada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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574 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Helsinki, Finland
Level 3 Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 11 November 2013

The service was very average and most of the staff didn't speak almost any english. The cleaners forgot to bring new towels after cleaning the room and they didn't change the sheets even once. Drinks were served in cheap plastic cups and those tasted bad. There was plenty of food but the quality wasn't anything special and the menu stayed almost the same day after day in both lunch and dinner. The dining area was similar to a poor school cafeteria. The balcony was almost useless because it was very small and there was only room for one chair.

The location of the hotel was decent. The pool was ok although some of the chairs were broken. The breakfast was very good and there were a lot of choices.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Maikson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fattal_Hotel_Chain, Front Office Manager at Leonardo Privilege Hotel Eilat, responded to this review, 25 November 2013
Dear Guest,
Please accept our sincerest apologies on behalf of the hotel staff and myself for not succeeding in creating a fulfilling experience during your stay.
I regretted to read your comments on the issues regarding the service you received from the hotel staff. Your description does not meet the level of service we aspire to offer our guests.
We aim for excellence in all aspects and aim to lead our hotels to the highest level of hospitality. Our guests’ comments regarding the level of service and the hotel in general is an important tool, one that enables us to continually improve and adjust our service to meet our guests’ needs.
Once again, I apologize for the inconvenience and look forward to hosting you again at our hotel.
Best Regards,
Einat Benisti
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tel Aviv, Israel
2 reviews
Reviewed 5 November 2013

Hi, I and my husband, a young couple, have stayed at the hotel for 5 days during biggest sport event that is held in eilat annualy. We had an "all included" deal. We've enjoyed the inner quite pool space a lot. All rooms facing the pool are connected to that cool vibe. But the rooms facing the other side aren't so quite - it's like you are resting in the parking lot or just above noisy road. Now, about the food - all the food fried in deep oil, there is barely food that is not prepared that way. The food was not so healthy for a hotel hosting sportsmens. And the food is not vegitetian at all.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vlada L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Netanya, Israel
1 review
Reviewed 30 October 2013

Amazing hotel with great service! High food and lots of treats.For example: Frishiyakim ,ice cream, yogurt . Beds and loungers around the pool relaxing and luxurious rest .. Coffee Break and delicious cakes in the lobby. Cozy bedrooms nice and tidy.
Hotel staff lovely and caring services revenue
You will not be disappointed!! :)

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maayan s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 September 2013

as previous year we came back to this wonderful hotel. every year we are coming back because of the food, the service, the staff. all is in the higher level. we already plan our next visit. we brougt 9rooms and next time we will bring more

  • Stayed September 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank morzafrir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 September 2013

We arrived for the first time to the hotel. From the first. Time we had the best service ever in all the hotel areas: at the reception at the pool at the dining room at the lobby and from the housekeeping staff. Great great service

  • Stayed September 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chennadav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 September 2013

After 4 days at the hotel i can say only good and positive words about our vacation. All was excellent from the check in the room the food the beverages the pool and the wonderful service. We will return

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nadav1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Leonardo Privilege Hotel Eilat

Property: Leonardo Privilege Hotel Eilat
Address: 5 Kamen | North Shore, Eilat 8851305, Israel
Region: Israel > Southern District > Eilat
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Top resorts Hotel in Eilat
#23 Romantic Hotel in Eilat
#25 Luxury Hotel in Eilat
#26 Family Hotel in Eilat
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Leonardo Privilege Hotel Eilat 4*
Number of rooms: 247
Reservation Options:
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Also Known As:
Golden Tulip Privilege Eilat Hotel Eilat

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