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“Decent resort, good value”

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Crowne Plaza Hotel Eilat
Ranked #33 of 61 Hotels in Eilat
Reviewed 16 November 2013

Stayed one night at the Crown Plaza in May 2013. Got a great deal for $100/night (including breakfast). The hotel is centrally located, about 10 min walk from the airport and 5 mins to the waterfront area. The hotel itself is fairly dated, but generally clean and well maintained. I was given a top floor room with fantastic views towards the harbour. The room itself was large, clean, and with a decent size bathroom. The pool area is very nice with plenty of sun beds. Breakfast was OK - standard eggs and continental options. Overall, a decent resort with nice rooms and pool area.

  • Stayed: May 2013, travelled with friends
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Thank adswein
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarinPr, Public Relations Manager at Crowne Plaza Hotel Eilat, responded to this reviewResponded 18 November 2013

Dear Guest,
First, I would like to thank you for taking the time to write a review.
I understand you have enjoyed the hotel and yet the overall was not so valued.
We will be glad to host you again with us and to give you a much better experience according to the Crown Plaza& Holiday inn's tradition.
Best regards,
Liat Gueta
Public Relations manager

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182 - 188 of 948 reviews

Reviewed 11 November 2013 via mobile

The hotel is very well situated and taken care of. However there is no environment in the hotel. Only one restaurant operating. We had problems with the door lock several times.
I complained to the hotel manager and she was kind enough to give me half price on my next stay. I would definitely stay here again eventhough the service and choice of restaurants is not on par.

  • Stayed: November 2013
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1  Thank achetrit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Eilat, responded to this reviewResponded 26 November 2013

Dear achetrit,

Thank you for your review of our hotel. I am sorry some aspects of our hotel were not to your liking. I am pleased that our staff was able to offset this displeasure with great service. I was glad to hear you did appreciate our great location.

Once again, we appreciate you taking the time to share your comments with us. We know you have many choices when it comes to lodging and we hope your future travel plans will continue to include IHG.

Sincerely,

Jaime W
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 November 2013

Amazing view from my room,
Beautiful And clean room,
We loved the food, breakfast and dinner on Friday was excellent! Couldn't stop eating :-)
The hotel offers many activitys for kids and adults and the vibe is just great.
Beautiful pool and very relaxing.
I really want to thank wanderful general manger Mr. Toldano
For a warm welcome and for taking care of us so well. Thank you! and we will comeback!!!

  • Stayed: November 2013
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Thank rachel r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarinPr, Public Relations Manager at Crowne Plaza Hotel Eilat, responded to this reviewResponded 16 September 2014

Dear guest

Thank you very much for your kind words.
Our main goal is to make sure that our guests are satisfied and happy!
We are more than glad to know that it has been a very good vacation for you and hope seeing you again at Crowne Plaza Eilat among our returning happy guests.

Best regards,
shiran elkayam
Public relations manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 November 2013

I surprised my girlfriend and made us resort crowne plaza hotel in Eilat I asked for their help to design the room a romantic way to surprise my friend all I asked they proved my the help me with evrithing. Incredible service we will not forget for a long time.

  • Stayed: October 2013
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Thank Simch8653
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarinPr, Public Relations Manager at Crowne Plaza Hotel Eilat, responded to this reviewResponded 16 September 2014

Dear guest

Thank you very much for your kind words.
Our main goal is to make sure that our guests are satisfied and happy!
We are more than glad to know that it has been a very good vacation for you and hope seeing you again at Crowne Plaza Eilat among our returning happy guests.

Best regards,
shiran elkayam
Public relations manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 November 2013

I have to agree with some of the other reviews that this hotel is a bit tired. But it does have several pluses. Nice balcony views. Nice pool area. Proximity to shopping and beach is good. The food wasn't bad and there was quite a bit of outdoor seating. That being said the building needs some maintenance and housekeeping was mediocre.

.

Stayed: October 2013, travelled with friends
Thank Traveller1561
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Eilat, responded to this reviewResponded 20 November 2013

Dear Traveller1561,

Thank you so much for your review of our hotel. I am pleased to note that you liked our hotel location, balcony views, pool facility and quality of food. We work diligently to ensure our facilities are well maintained and we try our hardest to provide not just good value, but comfortable, clean and superior accommodations. The feedback we receive from you regarding maintenance issues enable us to target problem areas. We take all reviews very seriously and your feedback will help us improve for our next guest or your next visit.

Your patronage and support to the hotel is very important to us and we look forward to welcoming you back in the near future.

Sincerely,

Lera P
Case Manager
IHGCare

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Reviewed 3 November 2013

We choose selebrat ower fift ennviersary in this hotel tge good is diverse and very delicious the stafwas gerat and caruring the crowne plazax locatrd is very close yo tge ice moil and to tge kagona we wor aibel to relaxing at the pool

  • Stayed: September 2013
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Thank sharmit1335
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarinPr, Public Relations Manager at Crowne Plaza Hotel Eilat, responded to this reviewResponded 16 September 2014

Dear guest

Thank you very much for your kind words.
Our main goal is to make sure that our guests are satisfied and happy!
We are more than glad to know that it has been a very good vacation for you and hope seeing you again at Crowne Plaza Eilat among our returning happy guests.

Best regards,
shiran elkayam
Public relations manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 November 2013 via mobile

Clean rooms, good location, food and service level. Parking is free and the seats were. Do not expect to be worse than thought. Too bad that the water in the pool is very cold, entertainment in the hotel are rather weak, but it is not important to Eilat. There are downsides on the little things, in room safe did not work and the cabinet door in need of repair. And everything else is very good. Overall rating - 4.9

  • Stayed: October 2013
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Thank Samgerman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarinPr, Public Relations Manager at Crowne Plaza Hotel Eilat, responded to this reviewResponded 16 September 2014

Dear guest

Thank you very much for your kind words.
Our main goal is to make sure that our guests are satisfied and happy!
We are more than glad to know that it has been a very good vacation for you and hope seeing you again at Crowne Plaza Eilat among our returning happy guests.

Best regards,
shiran elkayam
Public relations manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Hotel Eilat

Address: 1 North Beach | PO Box 1666, Eilat 88000, Israel
Phone Number:
Region: Israel > Southern District > Eilat
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Spa Hotel in Eilat
#29 Luxury Hotel in Eilat
Price Range: £63 - £205 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Eilat 4*
Number of rooms: 30
Official Description (provided by the hotel):
Inspired by the splendor of paradise, the renovated Crowne Plaza Eilat hotel is located on the Eilat Promenade across from the Lagoon s rolling beaches. The hotel offers lavish, spacious rooms, perfect for a heavenly vacation the whole family will treasure.Crowne Plaza Eilat hotel houses a large swimming pool, surrounded by lawns.The hotel s Adam and Eve restaurant serves three meals a day. The rich and varied breakfast includes a salad bar with a selection of cheeses and breads. At lunch and dinner, a rich meat menu is offered. Lobby Restaurant is the hotel s dairy restaurant, serving an assortment of salads, sandwiches, toasts, pizza, ice cream, homemade cakes and a selection of hot, cold and alcoholic beverages. The spa provides treatments in an intimate ambience while maintaining a tranquil atmosphere and includes an aerobic fitness room with treadmills, steppers, bicycles and wet and dry saunas as well as rooms for massages and cosmetic and mud treatments. The hotel s entertainment staff offers a varied program of activities including shows, guest artists, games, workshops, trivia games, cocktails, pool activities, music for dancing and more. Wireless High Speed Internet Access (WiFi) is available.** Check-in time update : for saturday evenings is 19:00. ... more   less 
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Also Known As:
Crowne Plaza Eilat
Eilat Crowne Plaza

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