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Crowne Plaza Hotel Eilat
Ranked #34 of 61 Hotels in Eilat
Reviewed 1 January 2014

The room was comfortable and clean. The front desk staff who are on duty at night do not always speak English. Convenient to get to from the airport. A good place to stay if you are spending the night before going to Jordan, as we were. Pretty undistinguished, otherwise.

Stayed: December 2013, travelled as a couple
Thank RinNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Eilat, responded to this reviewResponded 18 January 2014

Dear RinNYC,

Thank you for your review regarding your recent visit at our hotel and for providing us with your valuable feedback. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the level of service, facilities and the location of the hotel. The feedback we receive from our valued guests, like you, enables us to improve and continually provide the best experience possible.

Once again, thank you for your feedback and we hope to have the pleasure of welcoming you back again very soon.


Sincerely,

Janice A
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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177 - 183 of 963 reviews

Reviewed 31 December 2013

Unfortunately I cannot be very positive about this experience excepted with the poorly trained staff that tried to make its best to accommodate but the hotel definitely requires a deep renovation. The rooms are very old and not too clean, the same remarks apply to the spa area (floor totally wet everywhere, doors without locker, old infrastructure, no decent shampoo or shower products, etc etc) and to the other facilities. The outdoor swimming pool is not heated and is probably not large enough to accommodate all the guest of an hotel with such a capacity. Location wise it is not too bad but it is not on the beach. There is also no business lounge in this hotel.
The breakfast was very similar to the ones served at the Crowne Plaza in Jerusalem or in Tel Aviv even though it seemed better in these two other locations. It is definitely not a five star breakfast (no fresh juices, coffees served in pots like in an hospital etc).

The price was low which was the only consolation.

The hotel does not deserve a four stars and certainly not a five stars. I am used to Hyatt and this chain cannot compete in terms of quality and service. Even with their intercontinental brand.

  • Stayed: December 2013, travelled with family
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Thank LuneLune
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarinPr, Public Relations Manager at Crowne Plaza Hotel Eilat, responded to this reviewResponded 2 January 2014

Dear guest,
First, I was very disappointed to read your review.
We are doing everything in our power to give the best vacation to our guests, according to the Crowne Plaza Hotels tradition.
I was very sorry to learn that it wasn't so in your case
We are now in a process of renovating the hotel but these things takes time. i hope that next time you will come to Eilat, you will come to us and see the changes that have been done.
We are expecting to see you again among our returning happy guests.
Best regards,
Gueta Liat
Public relations manager
ar Guest,

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Reviewed 28 December 2013 via mobile

Been there last summer and had a great time. The staff is nice, great location, brilliant service and the food is delicous! Went again this winter with my wife and we both really enjoyed.
Highly recommended!!

  • Stayed: December 2013
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Thank rztomer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarinPr, Manager at Crowne Plaza Hotel Eilat, responded to this reviewResponded 30 December 2013

Dear guest,

Thank you very much for your kind words.
We do our best to keep our guests happy and a review like yours only tells us that we are on the right track.

We will very much love to see you again among our returning & happy guests!

Best regards,
Gueta Liat
Public relations manager

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Reviewed 27 December 2013

Hello, I was at the end of the week
I really enjoyed the hotel, the entertainment staff was nice and very talented.
Passed the time by children.
Even met the director of the hotel helped us a lot when we wanted to change rooms because we did not like the location.
Delicious food and amazing view from the dining room.
Could be a little more endeavor reception but Total Good.
We will be happy to go back again just continue with the operational amazing.

  • Stayed: December 2013
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Thank Sapiroz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarinPr, Public Relations Manager at Crowne Plaza Hotel Eilat, responded to this reviewResponded 16 September 2014

Dear guest

Thank you very much for your kind words.
Our main goal is to make sure that our guests are satisfied and happy!
We are more than glad to know that it has been a very good vacation for you and hope seeing you again at Crowne Plaza Eilat among our returning happy guests.

Best regards,
shiran elkayam
Public relations manager

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Reviewed 20 December 2013 via mobile

Every thing was wonderfull, i will return here again, rooms are big and clean, nice atmosfere, good service, and exelent food, rich breakfast and a very nice view of eilat and the red sea, recomanded , love the bad

  • Stayed: December 2013
    • Value
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Thank Razliora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarinPr, Public Relations Manager at Crowne Plaza Hotel Eilat, responded to this reviewResponded 16 September 2014

Dear guest

Thank you very much for your kind words.
Our main goal is to make sure that our guests are satisfied and happy!
We are more than glad to know that it has been a very good vacation for you and hope seeing you again at Crowne Plaza Eilat among our returning happy guests.

Best regards,
shiran elkayam
Public relations manager

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Reviewed 16 December 2013

We arrive on Dec 10 2013 ,for 4 nights .
This was our vacation celebrating our weeding day .
The service , food and cleaning was very good .
Our reservation was made in advance and when we arrive Ms Shiran personally took care of us trying to give us a special attention making our stay comfortable as much is possible .
Also we want to thank Mr Joad Abu Snin for his ospitality and how he took care of us every day asking and pay attention to us .
For sure we will recomand this Hotel to all our friends around the world and we will came back in one of our future vacation .
Esther & Arie

Stayed: December 2013
1  Thank Bebica007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarinPr, Public Relations Manager at Crowne Plaza Hotel Eilat, responded to this reviewResponded 16 September 2014

Dear guest

Thank you very much for your kind words.
Our main goal is to make sure that our guests are satisfied and happy!
We are more than glad to know that it has been a very good vacation for you and hope seeing you again at Crowne Plaza Eilat among our returning happy guests.

Best regards,
shiran elkayam
Public relations manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 December 2013 via mobile

We arrived here sunday cheakin less then 10 min. (Very good as the holiday is in full motion)

Room large enough but defintaly need un quick upgrade beside the TV everything else need upgrade from the carpets to the walls.

Pool is clean but cold -kids didn't care and had fun.

Distance to the "center of Eilat "is about 10 min. Walking

The Trips advisor was knowledgeable.
The main recommendation is to book the local attractions in advance (swimming with dolphins,jeep tour and Petra)

As we used prioritypoints and no costs....

It was a good experience .





Stayed: December 2013, travelled with family
Thank RMeni5774
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KarinPr, Manager at Crowne Plaza Hotel Eilat, responded to this reviewResponded 4 December 2013

Dear Guest,
We thank you very much for your review!
We are thanking our guests for their comments. we are learning from our guests and are able to improve and make things better.
I hope you will decide to return to our hotel to see the improvement we are doing day by day.

Happy Hannuka!
Liat

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Additional Information about Crowne Plaza Hotel Eilat

Address: 1 North Beach | PO Box 1666, Eilat 88000, Israel
Phone Number:
Region: Israel > Southern District > Eilat
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Spa Hotel in Eilat
#30 Luxury Hotel in Eilat
Price Range: £79 - £223 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Hotel Eilat 4*
Number of rooms: 30
Official Description (provided by the hotel):
Inspired by the splendor of paradise, the renovated Crowne Plaza Eilat hotel is located on the Eilat Promenade across from the Lagoon s rolling beaches. The hotel offers lavish, spacious rooms, perfect for a heavenly vacation the whole family will treasure.Crowne Plaza Eilat hotel houses a large swimming pool, surrounded by lawns.The hotel s Adam and Eve restaurant serves three meals a day. The rich and varied breakfast includes a salad bar with a selection of cheeses and breads. At lunch and dinner, a rich meat menu is offered. Lobby Restaurant is the hotel s dairy restaurant, serving an assortment of salads, sandwiches, toasts, pizza, ice cream, homemade cakes and a selection of hot, cold and alcoholic beverages. The spa provides treatments in an intimate ambience while maintaining a tranquil atmosphere and includes an aerobic fitness room with treadmills, steppers, bicycles and wet and dry saunas as well as rooms for massages and cosmetic and mud treatments. The hotel s entertainment staff offers a varied program of activities including shows, guest artists, games, workshops, trivia games, cocktails, pool activities, music for dancing and more. Wireless High Speed Internet Access (WiFi) is available.** Check-in time update : for saturday evenings is 19:00. ... more   less 
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Also Known As:
Crowne Plaza Eilat
Eilat Crowne Plaza

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