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“Excellent service, lots of activities for kids.”
Review of Isrotel Lagoona

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Isrotel Lagoona
Ranked #2 of 61 Hotels in Eilat
Reviewed 1 September 2014

Excellent service, lots of activities for kids.
Particularly rich pool services including a variety of beverages.
Meals with a variety of dishes.
Room service courteous and very fast, we waited only two minutes towels.
The rooms are spacious and very clean.
Perfect.

Room Tip: Rooms with pool view are very nice
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  • Stayed: June 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Assaf S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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868 - 874 of 2,342 reviews

Reviewed 21 August 2014

The hotel service is offered as "All Inclusive" well I must admit that it is not an all inclusive hotel at all compared to other clubs I've been to around the world.
The staff at the reception were horrible and the hotel was noisy.
The water they offer for free are tap water from a cooler and not even mineral water.
The hotel parking area is too small and full of the time and then they send you to look for a parking somewhere outside and even pay for it...great solution for a vacation by your hotel.
The breakfast and lunch and dinner are very poor and the food is not very good or tasty at all.
the coffee and cake they offer for free in the lobby is very poor and it's cakes that are being offered in hospitals and should not be served by hotels.
The bellboy service is take a cart, load the bags by yourself and take them to the room all alone.
The pool is small compared to the amount of people during the summer and once again they do not offer much "for free as all inclusive" in the pool bar, only few local drinks from tap.
The hotel room is small, the sheets are not comfortable and the shower was terrible, the water flow is so low that you can barely take a shower properly and enjoy it, when you complain to the hotel guest service about it they admit it is a known problem and that the current situation in the hotel...again great answer and good solution!
I have been to many hotel in Eilat and this is definitely the worse one, my first and last visit to this hotel that should be from a great hotels network.
This hotel maybe good enough for families with small kids without a lot of expectations but not for couples who want to spend a quiet vacation at all.

Room Tip: Do not go there!
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  • Stayed: June 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank poachsta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2014

Good food with healthy choices, free food also at the pool. Night we were there there was a great magician suitable for all ages. Great pool. We chose to eat our lunch in the dining room the next day as we arrived after 2:30 and wanted to enjoy the buffet dinner.

  • Stayed: June 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank nech56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2014

We came a family of 6 with a friend and his two daughters. The rooms were convenient - 4 kids aged up to 11 slept in one room. The food was nice and the whole was clean. The personnel was polite and helpful.

  • Stayed: July 2014
    • Value
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1  Thank aviramgavish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2014

Me and my son just spent 5 amazing days in Eilat . We had the room 623 in Lagoona hotel , wich is all new and renovated and we had a pleasant stay. We been here like 6 years ago but was a nice surprise to find the hotel renovated , all new and fresh . Food was very good, lots of variety , very good salads . My kid was very happy , they had a lot of games for them , in the pool or on the lobby, room for the kids to play and so on . When we left the hotel my kid started to cry , for sure I will have to bring him back soon , that much he loved the fun in lagoona.

  • Stayed: June 2014, travelled with family
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2  Thank ana a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benny L, Manager at Isrotel Lagoona, responded to this reviewResponded 18 October 2015

ורדית ל שלום,


We were very pleased to read your review, and know, your holiday vacation was enjoyable.
Thank you for your warm recommendation.
It will be our pleasure to see you again in our hotel.

Regard
benny levi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2014

Isrotel Lagoona is my familiy's faivourite hotel since 2004, we have been there 16 times already and I am pretty sure we will make our 17th time very soon...!
I promise everyone who reads my review that if you go there you will not reget because the service, the food, the quality, the shows, the pool, the rooms and whatever you wish for will be the best.
I would like to thank Marlena who helps making the vacation the best it can be!

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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2  Thank GuyRon21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

Went a while ago but excellent. The diving was superb and the people fantastic. Can't fault anything about the hotel or Eilat. Take the big sailing ship for a trio around the bay with a dive. There was a few giood restaurants around as well.

  • Stayed: June 2013, travelled solo
    • Value
    • Location
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Thank chocky01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Isrotel Lagoona

Address: Northern Beach, Eilat 88000, Israel
Region: Israel > Southern District > Eilat
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Eilat
#1 Family Hotel in Eilat
#1 Top resorts Hotel in Eilat
#2 Luxury Hotel in Eilat
#2 Spa Hotel in Eilat
#5 Romantic Hotel in Eilat
Price Range: £159 - £391 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Isrotel Lagoona 4*
Number of rooms: 256
Reservation Options:
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Also Known As:
Isrotel Lagoona All Inclusive Hotel Eilat

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