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“Excellent hotel in every way!”

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U Sunrise Club Eilat
Ranked #8 of 62 Hotels in Eilat
Certificate of Excellence
Holon, Tel Aviv, Israel
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent hotel in every way!”
Reviewed 5 December 2013

We stayed at the hotel for three nights for a family vacation. We enjoyed every minute. The hotel is close to Eilat, a distance of five minutes. However, the distance from the city allows real peace and quiet. The place was built as a sort of Resort in Mexico, well maintained and clean. The rooms are spacious and well kept. The food varied and tasty, and the kids have plenty of activities. In addition, the service is excellent and the staff does its best to entertain the stay. Very recommanded!

Room Tip: We chose a room with a garden, which is more suitable to families with babies (no stairs).
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gali Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Norwegian first
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English first
Prague, Czech Republic
1 review
Reviewed 5 December 2013

This is a great family hotel - the food is excellent and plenty, as well as beer, soft drinks and red wine (white wine was too sweet). The managers and clerks in the reception do everything to make you happy. If you have kids, this is the right place to go - there is lots of entertainment for them. We, however, were a childless couple looking for a quieter place and the dining room is - especially from Thursday evening to Sunday morning - quite noisy, We were also a bit disappointed on arrival because we expected the hotel to be closer to the beach and to have a tennis court (that´s what our travel agent in Prague told us). And the outdoor pool was closing between half past three and four instead at seven - probably because it was November.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank 735JanaZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 2 December 2013

This is my secondd visit here,and i was amazed how everything is steel well orginyzed.the service is very good and the crue is wonderfool.everything i ask for,and immediatly got take care of.i dont feel my kids around me due to the so many activities.thank u for unforgettable vocation

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank davidfaraj1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tel Aviv, Israel
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 November 2013

I can't say enough about this resort. The customer service was outstanding, the food was delicious, and the location was great.
All you can eat. All the beer and wine you can drink.
The in-house store is very reasonably priced.

They made our honeymoon absolutely amazing. I would recommend to couples and families alike.

They set the standard for excellent customer service.

Room Tip: Try to avoid getting a room near the arcade (above the lobby). It can be noisy.
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jake S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rishon Lezion, Israel
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 November 2013

my family and i enjoyed a wonderful holiday at the magic sunrise hotel
great food 'great entertainment team . beutiful rooms . great and beautiful swimming pool
The hotel is full of attractions for children, but adults are also not neglected
Amusement park for children.
we come back again for sure.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Smadar12311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fattal_Hotel_Chain, General Manager at U Sunrise Club Eilat, responded to this review, 26 November 2013
Dear Guest,
Thank you for sharing your feedback.
We are very grateful for your positive comments which will be shared with our hotel team.
Inspired with this one, we assure you that we will continue to deliver great service at all times.
It is a great pleasure to hear that you were satisfied with your stay at our hotel.
We would be glad to welcome you again at Magic Sunrise Club for your next visit to Eilat.
Yours sincerely,
Shila Amsalem
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jerusalem, Israel
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 November 2013 via mobile

Just came back from three days at the hotel and overall it was fun but there were a few issues that made our stay only fine rather than great. The main issue had to do with the cleanliness of the hotel. Although the room was clean, the public areas in the hotel leave much room for improvement. In particular, the spa area was very dirty, the sauna areas had a strong smell of fungus, and I even had cockroach crawl under me while getting a massage. When I told the person in charge of the spa about the harsh smell in the sauna area, he took out some deodorizer and was about to spray the area. When I told him that I think it's a bigger problem than that, which probably requires some cleaning, he called maintenance and talked with them about the recurring problem with the saunas. Apparently, there well aware of the issue yet failed to do something thorough to solve the problem.
The food was very nice, with a very large variety. The quality was okay although not spectacular. I guess this is what you can expect from an all included buffet. Service varied by service person, with some people being very pleasant and very nice, and others forgetting that they are there to provide service. Overall it was a nice stay because the kids had a very good time with many activities available for them. For the adults it was okay, a bit folksy, and again the cleanliness is the main problem.

Stayed November 2013
Helpful?
Thank Soreg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fattal_Hotel_Chain, General Manager at U Sunrise Club Eilat, responded to this review, 24 November 2013
Dear Guest,
Thank you for your review regarding your experience.
We greatly appreciate you taking the time to bring this matter to our attention.
We strive to exceed our guests expectations and create memorable experiences.
We take all feedback seriously, and sincerely regret that we did not meet your expectations.
We would be very happy to see you visit us again very soon and to provide you with a rewarding experience.
Sincerely,
Shila Amsalem
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 13 November 2013

we stayed the best vacation there, the children had so much fun at the poul, and they enjoyed the park and the kindergarten, the food was exelant, the cleaning was verygood. Here we are coming again to visit and have a good time here...
We will come back.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karinzzzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about U Sunrise Club Eilat

Property: U Sunrise Club Eilat
Address: Near Kibbutz Eilot, 1057 | Eilat 88005, Eilat 88805, Israel
Region: Israel > Southern District > Eilat
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in Eilat
#8 Spa Hotel in Eilat
#18 Family Hotel in Eilat
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — U Sunrise Club Eilat 4.5*
Number of rooms: 279
Official Description (provided by the hotel):
The U Sunrise Club is a luxurious Hacienda-style resort village. Offering an innovative vacation concept, the Club experience helps you to enjoy the best of all worlds. While on vacation at the Magic Sunrise Club, you can discover fun, non-stop activities and tempting extreme experiences, both at the hotel as well as in its enchanting surroundings. ... more   less 
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Also Known As:
Magic Sunrise Club Eilat Hotel Eilat
Magic Sunrise Hotel Eilat

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