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“Dirty unpleasant hotel”
Review of Dan Carmel Haifa

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Dan Carmel Haifa
Ranked #3 of 28 Hotels in Haifa
Certificate of Excellence
Reviewed 7 December 2013

What a dirty hotel. I stayed there for 1-1/2 weeks. Despite numerous daily requests, it took 9 days until my room was finally cleaned .
On top of that they are the mist miserable staff; no one ever smiles , no 'good morning' , especially the staff in the breakfast room.
My husband and I will be returning to Haifa in the summer for 2 weeks. We will absolutely NOT stay at the Dan Carmel- it us an awful, over rated hotel !

  • Stayed: November 2013
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1  Thank biscotti29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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363 - 369 of 788 reviews

Reviewed 2 December 2013

Loved our short stay at Dan Carmel. The views are just remarkable and the service was amazing. Rooms are big for Israel standards with many amenities we did not find at other hotels. Bathrooms had both a separate shower and bathtub which is rare. Executive Lounge was nice and very accomodating. Loved the telescope!
From the reception to the valet this is the hotel to stay at in Haifa.

  • Stayed: November 2013, travelled with family
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Thank danamt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanHotelsIsrael, General Manager at Dan Carmel Haifa, responded to this reviewResponded 12 December 2013

Dear danamt,
Thank you for taking the time and share your experience
of staying with us; we're overjoyed to hear that you appreciate the recent refurbishments.
It is also incredibly pleasing to learn that our team looked after you so nicely and I will be sure to share your kind words with the whole team.
We'll be looking forward to the next opportunity to welcome you,
with best regards,
Doron Keren
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 November 2013

This was by far the nicest hotel I have stayed in. The hotel overlooks the Haifa bay way up on Mt Carmel area and is adjacent to the Bahai Berith gardens and mosque. The hotel rooms are truly 5 star, even have television in the bathroom mirror. The rooms are spacious with balcony overlook, the back of the hotel has a parquet flloor out to the garden area where you can set and drinik a glass of wine and feel the breeze off the bay , which seems to constantly blow. The meals were truly tremendous and the service top notch. Just beautiful

Room Tip: Set out back, drink a glass of wine and listen to the baby grand piano played in the evening. Wifi...
  • Stayed: November 2013, travelled with friends
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Thank Roy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanHotelsIsrael, General Manager at Dan Carmel Haifa, responded to this reviewResponded 12 December 2013

Dear Roy H,
Thank you so much for the warm words and sharing your experiences with everyone; it is truly comments such as these that make the hard work all worthwhile.
I will be sure to share your pleasure with the whole team, thank you for giving me the opportunity to commend where it is indeed due.
We'll be looking forward to your next visit and invite you to join the e-dan club for further benefits and discounts throughout the chain.
With best regards,
Doron Keren
Hotel Manager

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Reviewed 29 November 2013

Rooms are updated and very comfortble. We reserved a Bay view and received one on the 5th floor with a fantasti view of Haifa Bay. Breakfast was included and food quality was great along with great service from the dining room staff.
The only Issue we had is with the business center and the WiFi. Business center is mainly open in the evening so not worth planning on doing any business there as it is closed during normal business hours. We went up there once to check it out and the place is so dated it is in need of updating. The view from the top floor is great. Now , what is the value of paying for upgraded room if you dont have any access to a business center during the day and WIFI is not free in your room. There wasnt even a turn down service at night. To sum it up we did enjoy our stay we have previously stayed at the crowne plaza and so glad we gave a chance to the Dan as we will for sure stay there again. It is expensive but again a nice Hotel if you are planning a stay in Haifa.

Room Tip: try a Bay view and dont bother with the Business center.
  • Stayed: November 2013, travelled as a couple
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Thank cruisenerd_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanHotelsIsrael, General Manager at Dan Carmel Haifa, responded to this reviewResponded 12 December 2013

Dear Cruisenerd,
Thank you for taking the time to post your review; it is truly helpful to hear from our guests.
Following our renovations, we are delighted to position ourselves as Haifa's leading hotel and comments from our guests can only help in growing our strengths.
We have already added more hours to our business centre and free wifi is available fro all guests in the lobby. Additionally, should you decide to join our e-dan loyalty club, members receive an extra one hour free wifi in their room every day of stay; we hope this will add that more convenience to your next stay and look forward tow welcoming you back soon,

best regards,
Doron Keren
Hotel Manager

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Reviewed 27 November 2013

For our anniversary my husband surprised me with a spa package here. The special included a full hour couples massage, dinner, a bottle of wine, and then the use of the entire spa facility to ourselves. We took advantage of the steam sauna, the aromatherapy bath, and the fish pedicure. The fish pedicure was a definitely different experience and I couldn't stop laughing! So ticklish!!!

There was one staff member who stayed in case we needed anything, although she stayed well out of our way. My only complaint was about the slippers they give you to wear. Once the bottoms become wet, they become VERY SLIPPERY! They are also very flimsy and 1 pair tore on me. I would highly recommend bringing your own shower shoes just to be on the safe side.

Overall, I give it a 5 and I'd definitely return...as long as I had my own slippers!

  • Stayed: September 2013, travelled as a couple
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Thank Autumn L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanHotelsIsrael, General Manager at Dan Carmel Haifa, responded to this reviewResponded 12 December 2013

Dear Klh2012,

Thank you so much for your really lovely review and may we take the opportunity to wish you a congratulations on your anniversdary aswell.
We're delighted you chose to celebrate with us and take advantage of our very special spa package; thank you for your points for improvement which we shall look into.
Looking forward to the next time to welcome you and, should you desire, join the e-dan club for additional benefits, discounts and deals throughout the chain.
with best regards,
Doron Keren
Hotel Manager

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Reviewed 19 November 2013

I had a Bay-Room which provides a great view especially at night. Rooms are big, clean, modern bathroom, comfortable beds. At breakfast and dinner the Restaurant tend to be overcrowded by international Tourist Groups. Very efficient check-in and check-out.

No ATM at the Hotel!

  • Stayed: November 2013, travelled as a couple
    • Value
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Thank KLH2012Riyadh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2013 via mobile

A very warm and lovely hotel. Marvelous view to the bay of Haifa. Friendly staff and good food. Excellent Israeli breakfast which is served till 10:00. The rooms are renovated and big enough. The location is near the "Carmelit" (cable railway) which leads to downtown

Stayed: October 2013, travelled as a couple
1  Thank LuliLUL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanHotelsIsrael, General Manager at Dan Carmel Haifa, responded to this reviewResponded 30 October 2013

Dear Luliul
Thank you for taking the time to write about your experience at the Dan Carmel
I am glad to read that you liked the hotel the food and found our staff friendly.
Thank you
Awaiting to host you again,
Sincerely yours
Doron Keren
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Dan Carmel Haifa

Address: 85-87 Hanassi Avenue, Haifa 34642, Israel
Phone Number:
Region: Israel > Haifa District > Haifa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Haifa
#3 Business Hotel in Haifa
#3 Luxury Hotel in Haifa
#5 Family Hotel in Haifa
Price Range: £208 - £306 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Dan Carmel Haifa 5*
Number of rooms: 227
Official Description (provided by the hotel):
The Dan Carmel Hotel sits high up on Mount Carmel amidst breathtaking views of Haifa Bay and the Mediterranean coastline. This classic hotel is situated on the prestigious, tree-lined Hanassi Boulevard and backs onto Haifa's gorgeous hill-top promenade, only meters away from the magnificent Bahai Temple. The hotel is also just a couple of minutes walk from the attractive Carmel Center with its many cafés, shops and entertainment venues. ... more   less 
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Also Known As:
Dan Carmel Haifa Hotel Haifa
Dan Carmel Hotel Haifa

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