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“Stuck in the 80's”
Review of Dan Carmel Haifa

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Dan Carmel Haifa
Ranked #3 of 28 Hotels in Haifa
Certificate of Excellence
Level 6 Contributor
278 reviews
219 hotel reviews
common_n_hotel_reviews_1bd8 767 helpful votes
“Stuck in the 80's”
Reviewed 2 January 2011

The Dan Carmel was our first stop on our 2 week tour of Israel and Jordan. We only had 1 night in Haifa as we made our way from the Tel Aviv airport towards the Golan Heights and points north. Our reaction to our first hotel in Israel was disconcerting. Is this the best that Israel can do?? Although the richness of our itinerary would attest that "it's only a room" and we spent so little time there, we feel that a hotel can surely set the tone for where you are. Our initial concern was that we would have to adjust our standards for the rest of our trip but that proved not to be the case in other locations.

This hotel is stuck in the 80's. I'm sure it was one of the best at that time but it is tired and in dire need of an upgrade. Dirty carpet, uncomfortable bed, tired linens, questionable bathroom cleanliness and not exceptionally helpful staff. Rooms are large. Our teens thought it was funny that even the ads for the facilities (restaurants, etc.) and photos in the lobby show "disco era" patrons.

Breakfast buffet was abundant but of rather poor quality. All we required was fresh fruit and decent coffee neither to be found in the large convention style dining room.

The Dan boasts beautiful views over the city and is walking distance to some mediocre restaurants. It's in a very busy neighborhood.

We have checked out of hotels in the US in better shape than this one. There was a large group of 70-80 year old tourists who could not have been more thrilled so consider the source when evaluating the reviews.

  • Stayed December 2010, travelled with family
    • Value
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Helpful?
2 Thank Msk6261
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanHotelsIsrael, Manager at Dan Carmel Haifa, responded to this review, 23 February 2011
Dear guest,
Thank you for choosing the Dan Carmel for your one night accommodation in Haifa.
I am sorry for your disappointment from the hotel but we are trying to renovate all the
Time as much as we can without disturbing our guests.
I am sure you will see the different at your next stay .
The management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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753 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Israel
2 reviews
Reviewed 30 December 2010

the place to be when visiting Haifa.
Dan Carmel hotel give you the best service, starting in the reception, the rooms are big and nice with great view, dining rooms are reach.
The hotel located a walking distance from the central of the Carmel, when you can find good restaurants, bars, and your way back after few drinks.

  • Stayed December 2010, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank AssafNaveh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, Oregon
1 review
Reviewed 22 November 2010

the Dan Carmel was good as business hotels go. the room was clean, well made up, the staff was friendly and courteous. Overall it was fine, the morning breakfast was WAY more than needed, and very tasty. Only real "issues" I had were that the gym wasn't open during useful hours (should be open at 5am, but didn't open until about 7:30am or so), and there was one cockroach (that's not that bad, and it didn't freak me out, but I can see how that might not be a great thing). Other than that though, great views, nice staff, good location (within walking distance of several restaurants).

  • Stayed November 2010, travelled on business
    • Value
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Helpful?
Thank rayaskew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanHotelsIsrael, Manager at Dan Carmel Haifa, responded to this review, 8 December 2010
Dear guest

I appreciate your taking the time t and write to us your review,

Taking your comments very seriously.

Hope to see you again at the hotel

The management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newton Aycliffe, United Kingdom
Level 6 Contributor
207 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 22 November 2010

Breakfast was average although plenty of choices. Room was huge included a sitting room with 2 sofa and an additional plasma. A few UK channels. Bathroom was in need of renewing.. cracked tiles, moldy seals etc etc.

Business lounge with great views. Restaurants near by.

  • Stayed November 2010, travelled on business
    • Value
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Helpful?
2 Thank daveannmarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanHotelsIsrael, Manager at Dan Carmel Haifa, responded to this review, 19 December 2010
Dear guest

Thank you for choosing the Dan Carmel hotel in Haifa.

Your remarks regarding our room's facilities are great value to us

In our constant efforts to improve.

Hope to see you soon in our hotel again.

The Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 November 2010

This is an awful hotel. Totally misrepresented by the company. It may be a 47 year old hotel, and nothing has been updated. The shower was moldy and paint peeling. Our room came with two small towels, and nothing more. Curtains not hung properly letting light in all night long from the balcony and street. After specifically requesting a feather free room, we were given 3 out of 4 pillows made with feathers.I can go on and on, but it isn't worth my time.

  • Stayed November 2010, travelled on business
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Helpful?
1 Thank Baorkin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanHotelsIsrael, Manager at Dan Carmel Haifa, responded to this review, 8 December 2010
Dear guest

I would like to express our sincerely regret for not entirely meeting your expectations.

It is unfortunately that these points were not highlighted whilst you were still at the hotel.

I want to ensure you that your comments will pass on to the relevant managers for

Immediate action.

Thank you once again with kind regards

The management
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California
Level 6 Contributor
465 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 244 helpful votes
Reviewed 13 November 2010

This hotel had quite adequate facilities. The room was nice and the appointments were fine. The view was excellent. Breakfast was good and the service at the breakfast buffet was good by Israeli standards. Like almost every large Israeli hotel we stayed in, the internet charge was $20 a day, quite a price gouge. Overall we were quite satisfied with the hotel and would certainly stay there again.

  • Stayed November 2010
    • Value
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    • Sleep Quality
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Helpful?
Thank Chingachgook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanHotelsIsrael, Manager at Dan Carmel Haifa, responded to this review, 21 November 2010
Dear guest

Thank you very much for your objective review,

We are learning a lot from our guest comments

We are foreword to welcome you back at the hotel.

Best regards

The Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
amsterdam
Level 5 Contributor
65 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 6 November 2010

This is supposed to be one of the top hotels in Haifa, and I am afraid that is true. However, when judged against the top hotels in general, this one comes severely short. The maintanace, for instance, is inadequate: for three days the same crumbs and dirt were visible on the carpet to the entrance. Apparently, they do not vacuum too often. The reception staff was helpful and friendly, however. The rooms are large and all have balconies. When you request the harborview, the views are great. The rooms are clean but do not come close to 5 star quality, the furniture is rather oldfashioned (they appear to have been there since this hotel was opened in the fities or sixties), and the bathrooms look very dated. In fact, the hotel exudes the atmosphere of the sixties or seventies. The pool, and especially the area around it, is shoddy, with plastic chairs and very poor maintenance. By the way, do not take room service for breakfast: it is a farce: the bread is stale, the coffee cold and the OJ not fresh (alkthough it is billed as such). In contrast, the breakfast buffet in the restaurant it is quite good. Finally, the fitness area is small, unclean and only has a few very outdated machines. It is totally inadequate for any serious use. In short, this hotel is OK but fun staying there it is not.

  • Stayed October 2010, travelled with family
    • Value
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Helpful?
3 Thank sylvain7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanHotelsIsrael, Manager at Dan Carmel Haifa, responded to this review, 21 November 2010
Dear guest

I appreciate you taking the time to review us.

We are trying to do the utmost for our guests,

Taking your complain very seriously and

Will do everything that need to be done.

Thanks again for your comments

The managents
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Dan Carmel Haifa

Property: Dan Carmel Haifa
Address: 85-87 Hanassi Avenue, Haifa 34642, Israel
Phone Number:
Region: Israel > Haifa District > Haifa
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Haifa
#3 Business Hotel in Haifa
#3 Romantic Hotel in Haifa
#5 Family Hotel in Haifa
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Dan Carmel Haifa 5*
Number of rooms: 227
Official Description (provided by the hotel):
The Dan Carmel Hotel sits high up on Mount Carmel amidst breathtaking views of Haifa Bay and the Mediterranean coastline. This classic hotel is situated on the prestigious, tree-lined Hanassi Boulevard and backs onto Haifa's gorgeous hill-top promenade, only meters away from the magnificent Bahai Temple. The hotel is also just a couple of minutes walk from the attractive Carmel Center with its many cafés, shops and entertainment venues. ... more   less 
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Also Known As:
Dan Carmel Haifa Hotel Haifa
Dan Carmel Hotel Haifa

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