Stayed at the hostel on the night between April 26-27, 2014. The reception clerk said that they take only cash (nowhere on the website this is indicated. I arrived late. What would have happened if I didn't have any cash?..). Gave his 100 NIS for sleeping on the roof (69 NIS). He did not have change for me and said that he will have some in the morning. In the morning he still didn't have change and suggested that I will wait for two hours until his shift is over, maybe the other clerk will have change. He did not suggest any other solutions and it seemed reasonable for him that he had no change and that I should wait. He refused to give me his manager's name or his own name saying that "we are not allowed". I came back two hours later. The new clerk gave me the night clerk's name and the manager's name. She also had a bag full of change. No apology from her. She gave me the silly explanation that "this is a small hotel so sometimes we don't have change."
- Also Known As:
- Citadel Youth Hotel Jerusalem