We went on the two hour "free" intro tour of the Old City. Our guide Ryan was very enthusiastic and gave a very good introduction at quite a measured pace to cater for all levels of understanding, that included both history, basic geography and a bit of socio-political context. The up-sell elements ("you can book on a more in-depth tour" "here is a good place to eat" etc) that we expected are very gentle and did not intrude on the tour. You give a "suggested tip" of at lest 50 shekels at the end, which still makes it great value. Was the perfect way to get an intro to the old city which then meant we could go back and spend longer at the bits we wanted and go on other tours (we had another one booked with another company after this one, a much more in-depth political tour, but without this intro one the other one would have made far less sense). Would definitely recommend.
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