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“Handy location, very nice staff”

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Azzahra Hotel & Restaurant
Reviewed 3 January 2014

Finding Azzahra Hotel can be a bit tricky. Try a search with Google Maps and points you into wrong directions. Luckily our Open Street Map on Garmin gave perfect directions when we drove to the hotel from the Dead Sea.

The hotel staff is very polite and helpful. There was not a free parking space in front of the hotel but they said not to worry. We gave the car keys and after a while our car was perfectly parked in a niche by the hotel building.

The hotel has 2-3 stories and it looks like the original building has been extended. The rooms in the old part seem to have high ceilings. Ours was a corner room in the very far end of the building. The room was quiet, smallish and would benefit from some new decoration. Wifi wasn't very good in this particular room.

Breakfast was included in the price and was ok, typical for the area.

Location is handy. A short walk from the old city, there is a direct Arab bus to Mount of Olives and it is only 15 min walk to West Jerusalem. The neighbourhood is Arab and mostly Muslim.

The hotel restaurant is recommended. Food is good, big portions, reasonable prices and friendly service. And you get Taybeh (West Bank Brewery beer) from tap!

  • Stayed: December 2013, travelled as a couple
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Thank JVi_Helsinki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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44 - 50 of 94 reviews

Reviewed 21 December 2013

I spent only one night in this hotel, but from the moment of reservation to the final departure it felt like a unique home: the people who make Azzahra Hotel will go out of their way to ensure that all your needs are addressed, ranging from arranging pick ups and talking with non-English speaking taxi drivers to preparing packed meals and adjusting the room to your wishes. Each and every room and place in the hotel has its own unique character. The restaurant serves most delicious (and copious) very good value meals. And most importantly, the service is uniquely personal.

  • Stayed: December 2013, travelled solo
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1  Thank Sarah N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 November 2013

This is a very habitable hotel. It's very close to Old City - 10 mins. The breakfast was the highlight - excellent food and great service from very attentive waiters (there seemed more of them than there were guests). The immediate neighbourhood (Conservatorium) is nice however within a few minutes one enters a particularly dirty streetscape with lots of rubbish, stray cats (well, this is all over Jerusalem) and a sense of great contamination. If this is a problem then take a taxi. For us it was very interesting to compare with another location on the other side of Jaffa Gate - a different ethnic and religious setting - which was much cleaner. The hotel itself is a little tired but clean. The room that we stayed in needed a drastic overall of its bedcover.

  • Stayed: October 2013, travelled as a couple
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Thank cecibennett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2013

We stayed in this hotel for a week and simply loved it. It's only a short walk away from the Old City, and located in a quiet street in a lively neighbourhood. (Go for a coffee in the international bookshop if you want to meet people) The restaurant of the hotel offers very good pizzas, but there is a range of other tasty dishes. The rooms are comfortable, best most importantly, the staff is brilliant. Their friendliness and helpfulness is amazing. This had become my favorite place to stay in Jerusalem.

Stayed: October 2013, travelled with friends
1  Thank Pascal L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2013

The immediate area is full of life, 5 minutes from the American Colony Hotel, plentiful falafel /kebab stalls and very good bookshops. It's a 10 minute walk from Herod's Gate and 15 minutes from Damascus Gate, so it feels very close to the Old City.

The service is outstanding - all the advance communication was efficient, and the welcome when we arrived was extremely warm. They bent over backwards to make our stay comfortable.

The only thing stopping me want to stay for longer was the facilities in the rooms - the decor is rather dated, and they have some rather nasty polyester sheets - but this is an excellent choice. The restaurant and bar downstairs is a particular draw.

  • Stayed: August 2013, travelled with friends
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Thank JoW2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2013 via mobile

Very friendly, welcoming and polite staff, excellent restaurant, clean rooms and honest price. You'll not be disappointed! I am grateful to have found this boutique hotel after a bad adventure in a miserable place in the Old City. Location is also good, not far from Old City, Mount of Olives, American Colony.

  • Stayed: August 2013
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1  Thank Travelling-Vincent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 July 2013

I spent 2 days at this hotel with my wife and three children, all in one room. everyone slept comfortably. The staff is super friendly, the hotel is gorgeous and clean. The restaurant on the first floor offers excellent food beyond pizza and a great atmosphere in and outside seatings.
The location is very convenient to many destinations including the old city. I highly recommend it.

Room Tip: Ask for the five beds arrangement for families.
See more room tips
  • Stayed: June 2013, travelled with family
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4  Thank masrim153
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Azzahra Hotel & Restaurant

Address: 13 Zahra | P.O.Box 19026, Jerusalem, Israel
Region: Israel > Jerusalem District > Jerusalem
Hotel Style:
Ranked #13 of 71 Speciality Lodging in Jerusalem
Price Range: £82 - £142 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Azzahra Hotel & Restaurant 3*
Number of rooms: 15
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