Although it can be a bit difficult to get a hold of the staff, they are very friendly and helpful. We showed up a day early and they set us up with a room and didn't make a fuss about our paying later. The rooms are nice and the location is wonderful. There's wonderful bakery and grocer row just a block away. And a couple of blocks to the old city. No need to drive. The kitchenette served our purposes admirably. The only puzzling thing was a missing corkscrew for wine. It was definitely one of the better places we stayed.