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“Enjoyed the Leonardo”

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Leonardo Hotel Jerusalem
Ranked #19 of 102 Hotels in Jerusalem
Certificate of Excellence
Reviewed 29 May 2014

I had the pleasure of staying at the Leonardo Hotel Jerusalem for the first time. Having stayed at the Prima Kings Hotel several years earlier, I came to this hotel aware of the high standards set for hoteliers in Jerusalem. The Leonardo meets these standards. What made my experience here so enjoyable was the friendliness and efficiency of the people who work here. The décor and architecture of this hotel are very inviting, which is also a plus. Bottom line: the human element of superior service is the reason why I would return to this hotel in the future. I will gladly recommend the Leonardo to others.

  • Stayed: May 2014, travelled with friends
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Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fattal_Hotel_Chain, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this reviewResponded 9 June 2014

Dear guest,
I would like to thank you for your great feedback I had the pleasure to meet with you and your group. I am delighted that you all had a great time here at Leonardo Jerusalem
The management and the team will do there best to satisfied each guest at all aspects.
We hope that we will have the pleasure to host you again.
Yael Hazan

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929 - 935 of 2,114 reviews

Reviewed 29 May 2014

As this was my first trip to Israel, I was so pleased to be staying in this hotel. The staff was wonderful, and attentive. I asked for a needle and thread, and not only was it brought to my room in less than 5 minutes, I received a phone call within 10 minutes following up to ask if I received it, and if everything was okay. The location of the hotel is outstanding, and the food fabulous! There is enough food here to easily satisfy even the pickiest pallet. We visited the Sea of Galilee and stayed at a kibbutz in bungalos for three days. All I can say is my entire group of 16 was relieved to return to The Leonardo.

  • Stayed: May 2014, travelled with friends
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Thank Don G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fattal_Hotel_Chain, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this reviewResponded 9 June 2014

Dear guest,
Thank you for your lovely feedback.
I am personally met with you and your group and we had the pleasure to host you all.we hope to see you again here at Leonardo Jerusalem.
Yael Hazan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

Great hotel in the center of Jerusalem. I was very happy with this choice. The breakfast is plentiful in the morning and there are a lot of choices. It is so easy to get to all of the major sites in the city and it is near the rail system.

  • Stayed: July 2013, travelled with friends
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1  Thank Sheryl T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fattal_Hotel_Chain, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this reviewResponded 9 June 2014

Dear guest,
Thank you for taking the time to write on trip advisor this great comment.
The management and the team happy that you had a great time and you enjoyed your stay.
We hope to see again among our guests.
Yael Hazan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

We stayed at this hotel with a group of 47 others for four nights. We were pleased with the standard of the room, which provided a sofa for relaxing and watching the T.V. or reading as well as the usual bedroom furniture. It was clean and we had a pleasant view of the pool. We were delighted to find out on our arrival that we could phone worldwide from our room for free, ten minutes at a time. We also had free wifi for an hour each day. The food was good, the staff very friendly and the hotel is in a good location, with Damascus Gate in the old city being 15 minutes walk away.

A special mention should be given to the Reception Manager who went out of his way to assist in the production of our boarding passes.

  • Stayed: May 2014, travelled as a couple
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1  Thank moe45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fattal_Hotel_Chain, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this reviewResponded 1 June 2014

Dear guest,
Thank you for choosing Leonardo Jerusalem.
I am delighted to read your stay was enjoyable at all aspects.
Here at Leonardo Jerusalem we do our best for our guests.
Yael Hazan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

We stayed at the Leonardo Hotel for two nights and we highly recommend the hotel.

We love everything about the hotel. The staff could not be more pleasant. The location is very close to the Old City of Jerusalem, and the food was just incredible!!!
We would stay at the Leonardo Hotel again

  • Stayed: May 2014
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1  Thank ovadi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fattal_Hotel_Chain, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this reviewResponded 1 June 2014

Dear Guest,
Thank you very much for taking the time to write a review.
We glad you enjoyed your stay. It will be our pleasure to host you again.
Yael Hazan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

Dear guests! We would love to recommend the Leonardo Hotel. We stayed for three nights at the Leonardo Hotel, the rooms were great, the food was very tasty and the staff was very kind and helpful. All this together made our stay in to a wonderful experience. I strongly recommend to stay at the Leonardo Hotel!!!

  • Stayed: May 2014
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Thank nitzano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fattal_Hotel_Chain, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this reviewResponded 1 June 2014

Dear guest,
Thank you for staying at Leonardo Jerusalem.
We delighted that you enjoyed your stay with us and we hope to see you again among our guests.
Yael Hazan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2014

We were on a group trip in Jerusalem and found this hotel to be perfect for our needs. Excellent food and service. Very good location for sightseeing. Spacious rooms. We highly recommend this hotel in Jerusalem.

  • Stayed: May 2014, travelled with friends
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1  Thank ViitasaariFinland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Leonardo Hotel Jerusalem

Address: 9 Saint George | Jerusalem, Jerusalem 9720918, Israel
Region: Israel > Jerusalem District > Jerusalem
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 102 Hotels in Jerusalem
Price Range: £107 - £262 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Leonardo Hotel Jerusalem 4*
Number of rooms: 397
Official Description (provided by the hotel):
Like the city in which it is situated, Leonardo Classic Jerusalem is a unique meeting point of old and new, history and modern life. Leonardo Classic Jerusalem offers a special holiday in a unique environment, the one that combines the treasures of the ancient city with the luxury, progress and quality of modern life. In Leonardo Classic Jerusalem you can put your worries aside and enjoy a classic holiday. Free International Phone Calls -Exclusively ... more   less 
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