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“Very good hotel”

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Leonardo Hotel Jerusalem
Ranked #16 of 98 Hotels in Jerusalem
Certificate of Excellence
1 review
“Very good hotel”
4 of 5 bubbles Reviewed 5 July 2014

The hotel was very nice, spacious, and felt like home. There was a nice free internet kiosk area and the staff was very friendly in helping with the rooms and other amenities. The wifi is one hour free per day, but you can get more if you ask the front desk politely :) sometimes the front desk can get mad but they will still help you. The food is pretty good, but over time the food can get pretty similar. They have traditional Middle Eastern food as well as American/European options, and an ice cream bar self service! There are also conference rooms that you can use. Rooms are pretty good, they have shower toiletries, although no skin lotion, and a very strong hair dryer. Spacious safe and good bedding, although the mattress was a little hard. This is from a twin bed room viewpoint.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Coolgkc145
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yael h, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review, 6 July 2014
Dear Guest,
Thank you for your detailed and kind review regarding our hotel. We enjoyed making your stay comfortable and pleasurable. We hope that you will choose us in serving you on your next visit to Jerusalem.

Best wishes,
Yael - Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,008 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (216)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
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English first
Jerusalem
1 review
4 of 5 bubbles Reviewed 5 July 2014

We stayed at this hotel as part of our trip through Israel. Our stay at this hotel lasted 5 nights and I was pleased with everything during my stay at the Leonardo Hotel. The location is very close to the old city and within walking distance of the city gates.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ntgt49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yael h, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review, 6 July 2014
Dear Guest,
We thank you for taking the time in writing a review regarding our hotel. We are pleased to have read that you enjoyed the location of our hotel, as well as everything our hotel has to offer. We hope to see you again soon on your next visit to Jerusalem.

Best wishes,
Yael - Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
4 of 5 bubbles Reviewed 5 July 2014

This hotel is at an amazing site and near to many places. It is a peaceful area with no fighting in the streets. I really enjoyed my stay here. The food is excellent and I enjoyed the ice cream. The chefs are amazing and there is an endless amount of food. The room are fairly nice and supplied with a large safe and refrigerator.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Behappyalwayslove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yael h, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review, 6 July 2014
Dear Guest,
Thank you for your kind review. We appreciate your feedback. We were pleased to hear that your stay was pleasurable. We thank you for enjoying our food and complimenting the chef. We hope to see you again soon.

Best wishes,
Yael - Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 5 July 2014

The hotel was beautiful and everything during my stay went very smoothly. I stayed at the hotel during which there was political turmoil in Jerusalem, but the hotel always felt very safe and I never felt in danger whatsoever. Also there are many popular sites in Jerusalem that are within easy walking distance from the hotel, such as the Garden Tomb and the Damascus Gate.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Miranda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yael h, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review, 6 July 2014
Dear Guest,
Thank you for your wonderful feedback. We are delighted to have read that you enjoyed your stay in both our hotel and our beautiful city. We are pleased to hear that you were comfortable in our city and hotel. We hope you will visit us again soon.

Best wishes,
Yael - Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 5 July 2014

First time in this gorgeous hotel. It was absolutely amazing. The service was very helpful and friendly. The food was fresh and delicious. Enjoyed my time here and would definitely return next year, and recommend it to friends and family.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Doreencohen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yael h, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review, 6 July 2014
Dear Guest,
Thank you for your kind words regarding our hotel. We are pleased to have read your review and we are delighted that you enjoyed all of what our hotel has to offer. We hope to be of your service again soon.

Best wishes,
Yael - Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New york
1 review
5 of 5 bubbles Reviewed 5 July 2014

This was my first time in this hotel...I had an amazing experience here the food was amazing the atmosphere here is great u feel like ur home very sweet ppl always willing to make sure ur happy!!!....I love this place great experience

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arienap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yael h, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review, 6 July 2014
Dear Guest,
Thank you for your review regarding our hotel. We are delighted that your stay was pleasurable. We have enjoyed being of service and we hope to serve you again soon.

Best wishes,
Yael - Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Huntsville alabama
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 1 July 2014

Great food in the hotel. Nice location and clean, cool rooms. Rooms are spacious enough and provide amenities. Would be nice if all rooms had balconies, but they do have opening windows. Overall I'd come back. Enjoyable experience.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Holliealea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fattal_Hotel_Chain, Guest Relations Manager at Leonardo Hotel Jerusalem, responded to this review, 3 July 2014
Dear Guest,
Thank you for taking the time in writing a review. I was pleased to read that you enjoyed the food, the rest of our amenities, and the rooms. We are looking to forward to being your host once again.

Best wishes,
Yael
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Leonardo Hotel Jerusalem

Property: Leonardo Hotel Jerusalem
Address: 9 Saint George | Jerusalem, Jerusalem 9720918, Israel
Region: Israel > Jerusalem District > Jerusalem
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 98 Hotels in Jerusalem
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Leonardo Hotel Jerusalem 4*
Number of rooms: 397
Official Description (provided by the hotel):
Like the city in which it is situated, Leonardo Classic Jerusalem is a unique meeting point of old and new, history and modern life. Leonardo Classic Jerusalem offers a special holiday in a unique environment, the one that combines the treasures of the ancient city with the luxury, progress and quality of modern life. In Leonardo Classic Jerusalem you can put your worries aside and enjoy a classic holiday. Free International Phone Calls -Exclusively ... more   less 
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