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“This was a great choice”

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Waldorf Astoria Jerusalem
Ranked #8 of 99 Hotels in Jerusalem
Certificate of Excellence
New York, United States
1 review
“This was a great choice”
Reviewed 22 April 2014

I was very pleased with the quality of the hotel. I was shocked how well the staff functioned since they just opened. And i must say that i really wish the spa and pool would've been open. Im really looking forward to staying here again.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria

Helpful?
Thank Dovid Aryeh O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WA_Jerusalem, Public Relations Manager at Waldorf Astoria Jerusalem, responded to this review, 23 April 2014
Dear Dovid Aryeh O,
Thank you for taking the time to review your recent stay. Our staff of seasoned professionals attended extensive luxury service training prior to our opening, and we are pleased to hear your positive feedback. The boutique spa, lap pools, gyms and saunas are expected to open in 2015. We look forward to welcoming you back soon.
SIncerely,
Waldorf Astoria Jerusalem
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (135)
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london
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 19 April 2014

The hotel had just opened for their soft launch when we stayed, it is fair to say that the standard of service is already top notch! Breakfast was a dream: a dessert counter, a fruit counter, a cold appetiser counter and so on!! The ambience in the hotel is very enjoyable, the room had top end facilities and the bed was very very comfortable!!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eyesopenwideshut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WA_Jerusalem, Public Relations Manager at Waldorf Astoria Jerusalem, responded to this review, 22 April 2014
Dear Eyesopenwideshut,
We welcome shared experiences of our guests' memorable stays. Your references to the comfort of our luxuriously appointed guest rooms, the enviable dining selection and the international team of seasoned professionals reflect the True Waldorf Service we strive for. We look forward to seeing you again soon.
Sincerely,
Waldorf Astoria Jerusalem
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jerusalem, Israel
Level Contributor
57 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 April 2014

This hotel brings a level of hotel that Jerusalem has not seen till now.
It is a beautiful property with an extremely elegant Waldorf feel.
Location is great and they are training a very professional staff.
Only disadvantage is that there are no rooms with old city view.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank asa764
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WA_Jerusalem, Public Relations Manager at Waldorf Astoria Jerusalem, responded to this review, 22 April 2014
Dear asa764,
While the hotel is located a short walk from the Old City, the magnificent view and historical charm begin inside, upon entering the building. The hotel has dedicated its interior design toward a memorable stay in the spirit of Jerusalem. Thank you for your positive review of the Waldorf Astoria Jerusalem; we are happy you enjoyed your visit and we hope to see you again soon.
Sincerely,
Waldorf Astoria Jerusalem
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Ashkelon, Israel
1 review
Reviewed 17 April 2014

first of all, this hotel is widly known to be one of the best in the world. and it is. the service you get there is a uniqe and elite like feeling. in every espect it was good. the rooms are big and comfereteble, and the staff knows what he is doing and how to do it on the best side.siuts best for business trips, but allso for couples how want a luxory trip.
the price is hige, but not without a reason. it realy is the best hotel ive been in israel.

Room Tip: the rooms are big, and can suit every one.
See more room tips
  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gabriel m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WA_Jerusalem, Public Relations Manager at Waldorf Astoria Jerusalem, responded to this review, 22 April 2014
Dear Gabriel M,
Waldorf Astoria Jerusalem prides itself on its true Waldorf Service. Thank you for sharing your memorable experience with us. We look forward to offering a meaningful contribution to Israel's tourism industry.
Sincerely,
Waldorf Astoria Jerusalem
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jerusalem, Yerushalayim, Israel
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 April 2014

As a tour guide, I know the Jerusalem hotels and decided to drop in this evening at the hotel which was opened last Friday. Breath taking architecture, renovation. We decided to have something to eat on the main floor, and much to my surprise the place was almost empty. The prices here for food and drink are very, very low for a prestigious hotel in the heart of Jerusalem and the service was impeccable, polite, befitting the overall ambiance of the place. It was difficult to leave and I shall return with tourists at the first chance. They will not be disappointed, its central, reasonable and lives up to the name.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
4 Thank JoeZias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WA_Jerusalem, Public Relations Manager at Waldorf Astoria Jerusalem, responded to this review, 18 April 2014
Dear JoeZias,
Thank you for taking the time to share your recent experience with us at the Waldorf Astoria Jerusalem. We are most pleased that you had a memorable visit both in our restaurant and lobby atrium. This past week since our opening, we are seeing more guests visiting and hope you too will return soon.
Sincerely,
Waldorf Astoria Jerusalem
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Waldorf Astoria Jerusalem

Property: Waldorf Astoria Jerusalem
Address: 26-28 Gershon Agron | Adjacent to Independence Park; Mamilla district, Jerusalem 9419008, Israel
Phone Number:
Region: Israel > Jerusalem District > Jerusalem
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 99 Hotels in Jerusalem
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Waldorf Astoria Jerusalem 5*
Number of rooms: 226
Official Description (provided by the hotel):
Waldorf Astoria Jerusalem is set within a uniquely preserved ottoman facade. The meticulous restoration and ambitious construction have created an exceptional new luxury hotel which sits majestically at a crossroads between the charms of the walled Old City and the modern bustle of Jerusalem. The luxurious boutique spa, gyms, pools and saunas will open in 2017. ... more   less 
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