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“Fantastic pool and breakfast”

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St. George Hotel Jerusalem
Ranked #73 of 101 Hotels in Jerusalem
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Fantastic pool and breakfast”
Reviewed 4 June 2014

Gigantic bed, great shower, location is ideal on the edge of East Jerusalem. The people at the front desk are largely very helpful, (apart from one who had never heard of Mea Sharim...)

The pool is the big draw, with that fantastic view. I only wish that they made more of it - put a bar up there, some seats, invited people up who weren't staying at the hotel to enjoy a drink overlooking the Old City - a rare and magical view.

Great place to stay, and you can always have cocktails at the American Colony if you feel that attached to it...

  • Stayed June 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank LondonIz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maha K, Guest Relations Manager at St. George Hotel Jerusalem, responded to this review, 6 June 2014
Dear guest,

Thank you for taking the time to post your memories of your stay at the St George Hotel on TripAdvisor. Your kind feedback about the pool is highly appreciated. Unfortunately we are limited in space. We are extremely pleased that you have enjoyed your time with us and we hope that you will choose to stay with us again.

With our best regards,

Maha Khoury
Guest Relations
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (41)
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English first
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 June 2014

Just stayed at the St George in May (2014). Proximity to the old city is great just outside the Damascus gate in a vibrant neighborhood. The reception team was very helpful and Mariana in the restaurant provided particularly excellent service.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jane P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maha K, Guest Relations Manager at St. George Hotel Jerusalem, responded to this review, 4 June 2014
Dear guest,

Thank you for taking the time to write about your stay in our hotel on TripAdvisor.Your kind feedback is highly appreciated. It is always gratifying to receive praise about our staff. We hope you choose to stay with us again.

Best wishes,

Maha Khoury
Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 30 May 2014

I recently spent four nights at the St George while on a work trip to Jerusalem and the West Bank. The staff were friendly and helpful and the hotel is a short walk to the Old City. It's not the American Colony but it's less than half the price! The bar is perfectly pleasant and the food in the restaurant was fine and again good value in an expensive city.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chris5555383
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maha K, Guest Relations Manager at St. George Hotel Jerusalem, responded to this review, 3 June 2014
Dear valued guest,

Greetings from St George Hotel Jerusalem. Thank you for taking the time to share your comments about our hotel on TripAdvisor. We are glad that you enjoyed your stay with us and hope you will choose to stay with us again.
With our best wishes,

Maha Khoury
Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vienna, Austria
Level 3 Contributor
9 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 21 May 2014

First the positives - the breakfast attendant was very friendly and the hotel is only a 5 minute walk to Damascus gate. The front desk staff spoke English.

Stayed here for 5 nights and did not get a single night of good sleep. Based on other reviews, I requested a room near the back of the hotel, but was told they were fully booked so this is not possible. I asked the location of my assigned room and was told that it was near the back. When I got to the room, it was as close to the street as possible on the first floor with seemingly no noise insulation. There were two bus stops RIGHT outside the window, incessant honking, and even at least one car accident. I asked to be moved at the first opportunity but was told my room 'is a very nice room'. The few square feet of extra space did not make up for the noise.

The room was not very clean when I first arrived. The robe appeared to be used, there was hair from other guests everywhere, and a big stain on the comforter. Each day the level of "cleaning" was varied. Some days I would get a complimentary bottle of water, or my towel would not be replaced. The bathroom surfaces were obviously not cleaned.

The street while walking to Damascus gate appeared to be a 2 block long garbage dump and there was a lot of construction which did not help with my overall impression of the hotel.

Room Tip: Rooms in the back away from the street are presumably quieter
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  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank sleepysassy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Jerusalem hotels

Washington DC, District of Columbia
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 May 2014

I stayed at St. George one night during Holy Week 2014. We arrived late and the hotel staff went out of their way to accommodate us by bringing us a plate of cold food shortly after we arrived. The hotel room itself was nice, but a bit small. Still, everything was clean and very well maintained. I ate breakfast and lunch at the hotel and the food was excellent. If I have the opportunity to return to Jerusalem, I would definitely stay here again.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 2FabNot2Travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maha K, Guest Relations Manager at St. George Hotel Jerusalem, responded to this review, 12 May 2014
Dear valued guest,

Thank you for taking the time to post your comments on TripAdvisor. Your kind feedback is highly appreciated. We are pleased to read that you have enjoyed your time in our hotel. It was of great pleasure being of service to you. Thank you for choosing St George for your stay in Jerusalem. Hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level 4 Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 May 2014

We stayed 5 nights in early April. The staff were most accommodating & helpful especially a girl called Mira. The staff spoke good English and were very attentive to our every need. We were very happy there, the room was excellent and most comfortable. We ate in their restaurant which was very nice and has a wonderful view over the old city. Breakfast was very good.
Position is really good as you can walk easily to the Damascus Gate. We also caught the local bus to Bethlehem which was very easy as the local bus station is just a short walk from the hotel.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MarilynandBarry K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maha K, Guest Relations Manager at St. George Hotel Jerusalem, responded to this review, 6 May 2014
Dear valued guest,

Thank you for choosing St George for your stay in Jerusalem and for taking the time to post your comments on TripAdvisor. Customer care is amongst our highest priorities and we are pleased to learn that you enjoyed your stay with us. We will be more than happy to welcome you again.
With our best wishes,

Maha Khoury
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Zealand
Level 6 Contributor
114 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 17 April 2014

We stayed 5 nights at Hotel St George as leaders of a tour group, we had 29 others with us. The hotel is well located near the Damascus gate of the Old City. It's comfortable with complimentary breakfast . There are a lot of areas around the hotel where we could socialise as a group.. That was very good. They have two meeting rooms also. The staff were very pleasant and mostly helpful.. If I had one small complaint it was that the housekeeping staff didn't do a great job, lots of dust in our room and not a great daily clean. The rooftop pool and restaurant is great although a little expensive by local standards but well worth a look.

Room Tip: There are rooms with a view over the city and some with a view of a big wall.. The rooms with a view...
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mrewin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maha K, Guest Relations Manager at St. George Hotel Jerusalem, responded to this review, 22 April 2014
Dear valued guest,
Thank you for taking the time to write about your stay at our hotel. It was our pleasure having you and being of service to you. Careful note has been taken of your comments which have been discussed with our team in order to improve the mentioned points.
Hope you choose to stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about St. George Hotel Jerusalem

Property: St. George Hotel Jerusalem
Address: 6 Amr Ibn Al Aas st., Jerusalem 91544, Israel
Phone Number:
Region: Israel > Jerusalem District > Jerusalem
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #73 of 101 Hotels in Jerusalem
Price Range (Based on Average Rates): £
Number of rooms: 128
Official Description (provided by the hotel):
The St George Hotel Jerusalem is located in the heart of Jerusalem city, offering guests a contemporary stay in the center of the historical city of Jerusalem. The St George Hotel is the only choice for international and local visitors, with unparalleled service business and dining facilities, besides the top floor pool overlooking the city of Jerusalem. ... more   less 
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