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Reviewed 16 February 2011

It's an ok chain hotel. The breakfast room is like a zoo on a Sunday, CROWDED. You cannot really walk anywhere and Jerusalem is one of those places where you have to negotiate the taxi drives.

We were in a room that had access to the executive lounge and that was very good, because we could use free internet there, and get free food and drinks all the time. That was very very nice, but if you don't get this benefit...well, I don't know.

We saw other hotels that were closer to the Old Town. You'd be better off there.

Date of stay: July 2010
  • Trip type: Travelled as a couple
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1  Thank Swissmex
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Judith G, Guest Relations Manager at VERT Jerusalem, responded to this reviewResponded 18 February 2018



Thank you for your review regarding your recent stay at Crowne Plaza Jerusalem. I am happy you were satisfied with the service you received from the hotel staff. Please be sure I've shared your comments with our faithful staff members and we all thank you for your kind words. Hope to host you again in a nearest future.




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Reviewed 16 February 2011

Its $30 per person per day for breakfast, a small snack for dinner and access to the gym and business center.... BUT ITS A SEPARATE CHARGE TO USE THE INTERNET IN YOUR ROOM! ($22.50 per device per day) For the same price we went and had breakfast at the best hotel in Jerusalem! I spend about six months a year out of country and conversation seems to circle around hotels charging a lot for a room, then all the extra fees.... Until large companies get together and collectively go against these hotels its always going to be the same. From now on I am going to review every hotel I go to. The YMCA is way better....

Date of stay: February 2011
  • Trip type: Travelled with friends
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank flava419
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Judith G, Guest Relations Manager at VERT Jerusalem, responded to this reviewResponded 18 February 2018



Thank you for your review regarding your recent stay at Crowne Plaza Jerusalem. I am happy you were satisfied with the service you received from the hotel staff. Please be sure I've shared your comments with our faithful staff members and we all thank you for your kind words. Hope to host you again in a nearest future.





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Reviewed 6 February 2011

We stayed in Crowne Plaza when we came back Jerusalem from Petra, the reason we choose the hotel because it is at the entrance route to the city from Tel Aviv, and my husband needs to go to Tel Aviv for business, it is very easy for him to get on route#1 from the hotel, it also only takes 5 min walk for me to go the new central bus station to take bus#20 to Jaffa Gate and visit Old city.
The room is okay, 2+ or 3 star, the price is right, my opinion

Date of stay: January 2011
  • Trip type: Travelled as a couple
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    • Sleep Quality
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    • Cleanliness
    • Service
2  Thank JulieZhang
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Judith G, Guest Relations Manager at VERT Jerusalem, responded to this reviewResponded 18 February 2018



Thank you for your review regarding your recent stay at Crowne Plaza Jerusalem. I am happy you were satisfied with the service you received from the hotel staff. Please be sure I've shared your comments with our faithful staff members and we all thank you for your kind words. Hope to host you again in a nearest future.





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Reviewed 28 January 2011

My stay at Crowne Plaza Jerusalem hotel was extremely pleasant.
I arrived very early in the morning and I was welcomed by a very polite and patient receptionist. I was even offered to join Priority Club – the brand's loyalty reward program.
During my stay I was very impressed by the professional service at the Lobby and the staff member's constant aspiration to accommodate our needs. I was ordering on daily basis their rich continental breakfast that was sent to my room every day promptly.
I also must mention the outstanding modernly designed Spa, the gym is well equipped and in the treatment rooms I found proper serenity.
Thank you for the wonderful time I spend at your hotel.

Date of stay: December 2010
  • Trip type: Travelled as a couple
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    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
1  Thank LiatiR
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Judith G, Guest Relations Manager at VERT Jerusalem, responded to this reviewResponded 18 February 2018



Thank you for your review regarding your recent stay at Crowne Plaza Jerusalem. I am happy you were satisfied with the service you received from the hotel staff. Please be sure I've shared your comments with our faithful staff members and we all thank you for your kind words. Hope to host you again in a nearest future.





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Reviewed 27 January 2011

All recent reviews (except the highest ratings) are accurate. Definately stay on the 14th floor or higher. Winter room temp is also a problem. You have to take a taxi to almost every place. Breakfast is okay, but other hotels is better. Wi-Fi access costs $23 per day (huge ripoff). Fitness room costs at least $8 per day, and the hours of operation are not conducive to business travelers. So, my bottom line is, don't pay more than $100 for this hotel room (and definately not for a room under the 14th floor).

Date of stay: January 2011
  • Trip type: Travelled on business
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    • Cleanliness
    • Service
Thank mshbnyehud
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Judith G, Guest Relations Manager at VERT Jerusalem, responded to this reviewResponded 18 February 2018



Thank you for your review regarding your recent stay at Crowne Plaza Jerusalem. I am happy you were satisfied with the service you received from the hotel staff. Please be sure I've shared your comments with our faithful staff members and we all thank you for your kind words. Hope to host you again in a nearest future.





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