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“Street noise galore! Hard to sleep.”

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Jerusalem Gate Hotel
Ranked #87 of 102 Hotels in Jerusalem
Reviewed 5 November 2013

If the condition of the lobby was the condition of the rest of the hotel, these guys would get phenominal reviews. But, of course - it wasn't. The shower leaked all over the floor every time you used it no matter what you did. Had maintenance have a look & repair a water leak in the ceiling. The bath tub does not have a lip on it, so anything that gets onto the edge, goes straight over the edge onto the floor. Pillows were even cheaper than cheap - felt like they were full of loose foam blocks! You needed to use 2 just to get a half decent night. For some reason, emergency vehicles seem to insist on sounding their sirens as they pass this hotel - one night it seemed as if it happened every hour, on the hour! Needless to say I didn't sleep a wink that night. Very poor sound deadening from outside. Our air conditioning was barely effective, and tripped out once (again, had to get maintenance).

At the base of the hotel - outside - there were areas that were not well kept, dirty & with rubbish around about. Obviously the service side of things, but considering it is not hidden from guests - really needs to be cleaned up or gated off.

Wifi here is very expensive - $10 USD for 24 hours. Damn. See if you can get them to build it into your tarrif for free before you come.

The food was good - as all Israeli food is. However, the quality and variety was not as good as other hotels I visited while I was in Israel in this price category. A couple of times, after a Shabbat, some of the salads tasted a little off too. Cold filtered water available in the foyer & dining room which was a real bonus - saved some money there by refilling for the day ahead. Juice (well, cordial) available for breakfasts but not dinner. Stayed 8 nights - were here during the Succot (Feast of Tabernacles) holidays so experienced 3 Shabbats during that time.

Very very slow elevators - only 3 to serve the entire hotel, which is a decent size. Couple of times ended up taking the stairs because I couldn't be bothered waiting.

Proximity to the Jerusalem Light Rail is a bonus for this hotel - close to the new harp-bridge too, although once you've seen it, you don't need to see it again. We walked into the Old City one night - didn't time it but it felt like about 40 minutes. Stayed here because a number of our group were going to a conference near-bye.

Room Tip: See if you can get a room on the opposite side to the main road out the front - they MAY be quieter...
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  • Stayed: September 2013, travelled with friends
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3  Thank DuggysAdventures
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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115 - 121 of 441 reviews

Reviewed 30 October 2013

I was really disappointed to find no kettle in the room and learned that it is chargeable at 25 NIS per day (so you can guess: no free WiFi anywhere). And the shower hose holder was broken and couldn't stay on the rail at a proper angle. TV was sort of outdated and small in today's standard. Plus sides include: cheaper price (though I don't know exactly how much because it's included in tour package); conveniently located next to Light Train station and Central Bus Station; shopping mall in basement of hotel and many small eateries nearby; staff were friendly; bright and airy staircase to walk up and down for exercise or when the lifts are full, as most of the time.

  • Stayed: October 2013, travelled solo
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Thank Lai Luk C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2013

I stayed here in 2010, so I cant speak much for its current state but when I was there I had a very pleasant stay. The hotel was nice(i.e. decor, staff, and accommodations). The beds were just ok, and there where no real "luxury" aspects to this hotel that i've experienced with higher ranked hotels. It was nice because it was a good area to walk around and overall I enjoyed my stay. If I needed to I would stay here again, but i would through caution to the wind and look for other places simply for the sake of variety. Very pleased with my experience.

  • Stayed: November 2012, travelled with friends
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Thank professordanberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2013

During my visit to Israel - this was my place for 5 days. The staff were very friendly and cordial. The rooms were clean and comfortable. All the facilities were provided. Breakfast was good. Infact during shabbath we were provided advance information on places to find etc.

  • Stayed: October 2012, travelled with friends
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Thank PramilaManoharan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2013

We were there on a Friday (Sabbath) and the elevator stopped on every floor, i believe it had to, we should have taken the other. The Hotel hosts Jewish Wedding Reception and we were glad to witness one the following Sunday. The rooms were comfortable, beds a little small. The Food really was basic, this is Israel it was mostly veggies. We requested a small hall for our tour activities and we were glady given one without extra charge. Ours was a religious pilgrimage to the Holy Land. It was an easy walk to the Old City Gate (Jaffa). during the free time, we went to Mahane Yehuda, the old Jerusalem market which was 10 minutes away from Taxis, but it was closing about 5:00 in the afternoon of Friday. It is true to its name, it was the gate to the Holy City. There were buses near the hotel to take us from there to other parts of the City. The Hotel had stairs going down to small stores, where one can easily purchase souvenirs. There was also a medicine, drug store beside the hotel and a snacks stand. Although all of them were closed on Friday afternoon to Saturda evening. The Hotel’s asset is its proximity to the Old City, but a very basic hotel.

Room Tip: Request rooms on higher floors. The Hotel is situated very near the mainroad, it absorbs all the ve...
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  • Stayed: November 2012, travelled with friends
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Thank FrLarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2013

Please do not waste your precious money on this hotel. It may look good from the outside, and have have a nice lobby but that's it.
All the rest was really bad. Breakfast was terrible. Old food and impossible to eat. Waiters were not nice to us. We felt like strangers. For sure will never be there again.
Rooms were old and tiny TV sets without remote controls.
Beds were tiny too. If you move, you'll find yourself on the floor.... :-(
Not a good experience unfortunately and very expensive for what it is.

  • Stayed: August 2013, travelled with family
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2  Thank gi66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2013

Great place to stay in Jerusalem, staff were excellent room was large, clean and a comfy bed, right on jaffa road, easy 20 min walk down jaffa road to jaffa gate of the old city. Two min walk to the central bus station, 10 min walk down jaffa road to the markets.

  • Stayed: June 2013, travelled as a couple
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1  Thank atlastravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Jerusalem Gate Hotel

Address: 43 Yirmiyahu, Jerusalem 9446728, Israel
Phone Number:
Region: Israel > Jerusalem District > Jerusalem
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #87 of 102 Hotels in Jerusalem
Price Range: £64 - £180 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Jerusalem Gate Hotel 4*
Number of rooms: 298
Official Description (provided by the hotel):
Jerusalem hotels: old tradition, special atmosphere, warm reception and great Jerusalem hospitality. The Jerusalem Gate Hotel conceptualizes everything that a Jerusalem hotel in the Holy City has. It embodies a spirit of health, happiness & high standards of service. Amongst all, the true Jewish ambiance of what is specific to a unique Hotel in Jerusalem. Its easily accessible to any part of the city. The Jerusalem Gate Hotel is one of the best Jerusalem hotels. It has 10 floors, 298 rooms, comfort rooms, to deluxe rooms, singles, doubles, twins and triples for the family. The rooms featuring air conditioning unit / heating, direct dial phone, cable TV, hair dryer and free Wi-Fi in the lobby and hotel's rooms. .A multilingual team is always available for you. Our Shopping Mall, attached to the Hotel is a shopper's paradise, with a varied choice of designer stores, pharmacy, hairdressing salon, jewelry stores, fitness center and eating places. Across the road there is an emergency facility, open 24 hours per day and around the corner is the new Main Bus Terminal which allows the guest to hop on a bus to any part of the city or even to another part of Israel and also with a short walking distance from the light city train station. What makes the Jerusalem Gate Hotel unique in its kind is that this is the only hotel in Jerusalem that offers "Le Mehadrin Glatt Kosher meals" and a Mikve for men on site. ... more   less 
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