If the condition of the lobby was the condition of the rest of the hotel, these guys would get phenominal reviews. But, of course - it wasn't. The shower leaked all over the floor every time you used it no matter what you did. Had maintenance have a look & repair a water leak in the ceiling. The bath tub does not have a lip on it, so anything that gets onto the edge, goes straight over the edge onto the floor. Pillows were even cheaper than cheap - felt like they were full of loose foam blocks! You needed to use 2 just to get a half decent night. For some reason, emergency vehicles seem to insist on sounding their sirens as they pass this hotel - one night it seemed as if it happened every hour, on the hour! Needless to say I didn't sleep a wink that night. Very poor sound deadening from outside. Our air conditioning was barely effective, and tripped out once (again, had to get maintenance).
At the base of the hotel - outside - there were areas that were not well kept, dirty & with rubbish around about. Obviously the service side of things, but considering it is not hidden from guests - really needs to be cleaned up or gated off.
Wifi here is very expensive - $10 USD for 24 hours. Damn. See if you can get them to build it into your tarrif for free before you come.
The food was good - as all Israeli food is. However, the quality and variety was not as good as other hotels I visited while I was in Israel in this price category. A couple of times, after a Shabbat, some of the salads tasted a little off too. Cold filtered water available in the foyer & dining room which was a real bonus - saved some money there by refilling for the day ahead. Juice (well, cordial) available for breakfasts but not dinner. Stayed 8 nights - were here during the Succot (Feast of Tabernacles) holidays so experienced 3 Shabbats during that time.
Very very slow elevators - only 3 to serve the entire hotel, which is a decent size. Couple of times ended up taking the stairs because I couldn't be bothered waiting.
Proximity to the Jerusalem Light Rail is a bonus for this hotel - close to the new harp-bridge too, although once you've seen it, you don't need to see it again. We walked into the Old City one night - didn't time it but it felt like about 40 minutes. Stayed here because a number of our group were going to a conference near-bye.
- Official Description (provided by the hotel):
- Jerusalem hotels: old tradition, special atmosphere, warm reception and great Jerusalem hospitality. The Jerusalem Gate Hotel conceptualizes everything that a Jerusalem hotel in the Holy City has. It embodies a spirit of health, happiness & high standards of service. Amongst all, the true Jewish ambiance of what is specific to a unique Hotel in Jerusalem. Its easily accessible to any part of the city. The Jerusalem Gate Hotel is one of the best Jerusalem hotels. It has 10 floors, 298 rooms, comfort rooms, to deluxe rooms, singles, doubles, twins and triples for the family. The rooms featuring air conditioning unit / heating, direct dial phone, cable TV, hair dryer and free Wi-Fi in the lobby and hotel's rooms. .A multilingual team is always available for you. Our Shopping Mall, attached to the Hotel is a shopper's paradise, with a varied choice of designer stores, pharmacy, hairdressing salon, jewelry stores, fitness center and eating places. Across the road there is an emergency facility, open 24 hours per day and around the corner is the new Main Bus Terminal which allows the guest to hop on a bus to any part of the city or even to another part of Israel and also with a short walking distance from the light city train station. What makes the Jerusalem Gate Hotel unique in its kind is that this is the only hotel in Jerusalem that offers "Le Mehadrin Glatt Kosher meals" and a Mikve for men on site. ... more less
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