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“Sets the bar for world class” 5 of 5 bubbles
Review of The King David

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The King David
Ranked #8 of 97 Hotels in Jerusalem
Certificate of Excellence
Flyover Country, USA
Level Contributor
44 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Sets the bar for world class”
5 of 5 bubbles Reviewed 2 November 2013

Our stay at the King David was fantastic. From the instant the bell captain opened the door of our car, we were treated as family, welcomed, embraced, and made to feel we were at home. Our every whim was tended to, and more than a few were anticipated. I had asked in advance the house florist place a simple arrangement of roses in our room, my lady friend was delighted with them. The Concierge found us the restaurant we wanted to go to, made us reservations, and had a taxi waiting for us. Our breakfasts, and one supper, on the Terrace were simply superb. I cannot say enough good things about the King David.

Room Tip: Ask for the eastern (view of the old city) side!
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  • Stayed October 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Anon137
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (406)
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New York City
Level Contributor
271 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 444 helpful votes
5 of 5 bubbles Reviewed 29 October 2013

I am a picky shopper with my hotels and sometimes will pay three star and sometimes 5+ depending on where I am. Three people had recommended the King David as the only place to stay in Jerusalem so we decided to pony up the $$$ and go ahead. Great choice!

When we arrived, they had our bags organized in 3 minutes. Check in was friendly and effortless. We had booked old city top floor rooms, newly renovated, and they were beautiful. We had one communal suite and this was also lovely with the same sweeping views over Jerusalem old town. Comfy beds, a little living room area, and a lovely bathroom with great water pressure! Baggage came up in 5 minutes with a complimentary glass of wine. Everyone smiled and everyone was friendly.

The hotel is old world and has a wonderful feeling of such. It breathes history if you will. We enjoyed having evening cocktails in the bars and relaxing in the lobby. Just walking around the hotel and looking at photos etc was a fun experience.

Breakfast was VAST.....however only milk based as the hotel is kosher. I counted over 12 kinds of cheese and many dried fruits, omelettes and delicious fruit shakes. So much to choose from I was at a loss. All Delicious and fresh and service was excellent.

This hotel has a feeling about it, a warmth and kindness that pervades. I would stay here again in a heartbeat and do not hesitate to recommend it to everyone as the ONLY place to say when visiting. It is pricey but for our trip, was worth every penny.

Safe travels to all!

Room Tip: Rooms overlooking the old city cannot be beat!
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  • Stayed October 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank NYCshopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Weston, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 29 October 2013

The breakfast buffet (including the wait staff) is out of this world, and deserves 5 stars. You will feel like royalty at breakfast. The rooms are nice, though not exceptional. The concierge was extremely disappointing. We had trouble with our itinerary - specifically, we had rented a car to travel around the rest of the country, and when we went to pick it up we were told it was a national holiday (not a holiday we have in the US, so we didn't expect it), the car rental office had closed early, and we could not get our car. We talked to the concierge at the King David, and he told us that all rental agencies would be closed for the next several days for the holiday, and that there was nothing we could do except stay at the King David or pay a driver to take us on the rest of our planned itinerary (this option would have cost us thousands of dollars). The King David arranged a driver to take us to our first stop on the Dead Sea, and when we got in the car, we explained to this wonderful man (an Israeli Arab) our situation. He immediately told us that he could get us a car, and took us to an Arab rental agency in East Jerusalem, where they provided FANTASTIC service and were able to rent us a car. I don't understand why our driver was able to get us a car (against his own interest, because he was losing the opportunity for a big fare), and the concierge at the King David could only tell us that "all rental agencies would be closed." In my opinion, it reflects an extreme closed mindedness.

  • Stayed September 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Athalia L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanHotelsIsrael, Guest Relations Manager at The King David, responded to this review, 6 November 2013
Dear Athalia L,
Thank you for posting about your experiences of your recent stay with us, here at The King David hotel; it is only through guests' feedback that we can fully understand the true feelings of our valued guests.
First and foremost, we are absolutely delighted to hear that you enjoyed our world-famous breakfast. Our wait staff, most of whom have been loyal to the hotel for decades, always work effortlessly to pamper guests, who we feel should naturally be treated as royalty.
With regards to lesser happy incidences during your stay; we would like to assure that our guests requirements are of the utmost importance in every department, especially at concierge. Any envisaged drop in service standards on this occasion is most unusual and certainly not the levels of service we look to provide our guests. Our concierge has a list of car rental agencies, both Israeli and international chains, that they tend to work with. These agencies appear on the concierge's list because of their strict adherence to insurance policies instated in order to protect the consumer; our guests. Furthermore, these agencies offer multiple car drop-off locations throughout the country, for added convenience, as well as 24/7 roadside services in the event of a breakdown. It is regrettable that all of these companies were closed during the national holiday. We were happy to hear that you did indeed enjoy a safe journey to the Dead Sea.
While a little late to rectify for you on this occasion, we have all learnt from this incident and have adapted policies in order to incorporate this recommendation should the need arise in the future.
Moreover, any disappointment with your room is most regretful and we'd certainly like the opportunity of treating you as the royalty you deserve in the whole hotel on your next stay, as well as a room that exceeds your expectations.

With best regards,
Joshua Merl
Guest Coordinator
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
52 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 29 October 2013

As part of a tour, we were relocated to the beautiful, historic King David for 4 nights, as a result of our scheduled hotel (same chain) being overbooked.

I had a New City-facing room on the 6th floor and, even though it's considered to be a lower room category, it was lovely, The view was of the beautiful YMCA building, right opposite. This proved to be our dining venue on several evenings too ... excellent food, not cheap but then nowhere is in Israel! After a long day's sight-seeing, it made for a relaxed venue, rather than the elegant formality of the hotel.

The bed was huge and comfortable. The room had a free mini bar (soft drinks). Excellent bathroom ... large, deep bath, excellent walk-in shower, heated towel rail, TV screen embedded in the over-sink mirror, BUT when viewed from the bath, ie well below eye-level, the picture is distorted!
No iron and board, but on request it arrived in minutes and remained for the duration.
Noise disturbance ... the hotel is on a busy road and I found the traffic a problem even with the window shut.

As per my review of the Dan Pan in Tel Aviv, staff attitude/manner also varied at the KIng David. Reception staff were polite, pleasant and helpful, particularly very patient with some WiFi difficulties I encountered. However, some of the dining room waiters were brusque and arrogant. One made a drama out of taking my omelette order ,,, and it never arrived!! I reported it to the suited waiter on the door ... surprise, but no movement from leaning on his elbow, let alone an apology!
A waitress on the terrace struggled to cope with giving 5 of us 3 separate bills, and even when they arrived, there was an error!

The breakfast was good, with plenty of choice. The fresh fruit and juices were especially good. The omelette, when I DID get one, was excellent! Only boiled eggs available on Shabbat.

The pool is beautiful ... clean and warm, and I had it all to myself one morning!

Overall, a lovely, world-famous hotel, avoidably let down by a small minority of its staff.

  • Stayed October 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Lexi61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
199 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed 28 October 2013

Want to thank the staff at The King David Hotel in Jerusalem again for making our stay better than perfect.
We had booked a top floor room with an Old City view and on check in because of our credit card (Amex Centurion) we were eligible for an upgrade. We decided that would be great as long as the view was the same. Later we were told it was the Jerusalem Suite, room 626. This is the presidential suite of which Barack Obama had recently stayed!

The suite had everything you would need if you were a head of state in Jerusalem. Two bathrooms (steam room and jacuzzi bath) a treadmill room with tv in the mirror. Amazing boardroom, kitchen, beautiful sitting room with fireplace. The list goes on and on.

The bed itself was huge and I thought it was so comfortable it was a shame we were only there one night!

The view was of the Old City and because of the bullet proof glass it was a fantastic quiet place to watch the hustle and bustle of Jerusalem.

The pool in the gardens was great, but as we were so excited to be in the suite we didn't stay long!

Room Tip: Ask for an Old City View!
See more room tips
  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanHotelsIsrael, Guest Relations Manager at The King David, responded to this review, 3 November 2013
Dear John C,

On behalf of the entire Management and team here at The King David, I would like to extend our sincere gratitude for your enthusiastic feedback. We were additionally impressed and grateful for your numerous amazing Instagram posts sent during your stay.
It was our pleasure to have the opportunity to upgrade you, as it is not always available, and thus enhancing your stay in this iconic landmark that much more.
We'll be looking forward to the next time to welcome you as it was a sincere pleasure having you as a guest, come back soon!

Sincerely,

Joshua D Merl
Guest Coordinator
The King David, Jerusalem
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ljubljana, Slovenia
Level Contributor
483 reviews
113 hotel reviews
common_n_hotel_reviews_1bd8 157 helpful votes
3 of 5 bubbles Reviewed 27 October 2013

Hotel has a nice aura, but it is quite old and in need of renovation. I had problem with lights and the jaccuzi in the bathroom was not working. Besides that it was ok, the breakfast was great and hotel has nice location.

  • Stayed March 2013, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ales11_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Welwyn Garden City, England, United Kingdom
Level Contributor
111 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 bubbles Reviewed 25 October 2013 via mobile

We stayed at this hotel in June 2013. The hotel was beautiful and the room was fantastic. We had a room with a balcony overlooking the pool area.
The 'star' tiles in the lobby area was a nice touch and liked to see what famous people have stayed previously.
Overall a very nice hotel and would love to have the opportunity to stay at this hotel again!!

Stayed June 2013, travelled as a couple
Helpful?
Thank Louise F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The King David

Property: The King David
Address: 23 King David St, Jerusalem 9410147, Israel
Phone Number:
Region: Israel > Jerusalem District > Jerusalem > Yemin Moshe
Amenities:
Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Jerusalem
#6 Luxury Hotel in Jerusalem
#6 Business Hotel in Jerusalem
#8 Family Hotel in Jerusalem
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The King David 5*
Number of rooms: 233
Official Description (provided by the hotel):
The King David Jerusalem Hotel is the Israel's most famous hotel stands majestic, overlooking the Old City of Jerusalem. This landmark hotel is steeped in history and is the preferred choice of world leaders and celebrities alike. This regal and outstanding member of The Leading Hotels of the World, is superbly located within walking distance from both the major historic sites of the Old City, and modern Jerusalem's lively center. ... more   less 
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Also Known As:
The King David Hotel Jerusalem
King David Jerusalem
King David Hotel Jerusalem

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