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Leonardo Plaza Hotel Jerusalem
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Reviews (1,522)
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All reviewsprimaverashalom kadoshold citygreat synagoguehigh floorbusiness centerguest relationsdining roomben yehuda streetbreakfast buffetreception deskwestern walltour groupjaffa gatesaladelevatorshabbat
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881 - 886 of 1,522 reviews
Reviewed 8 April 2013

What a disappointment...Very expensive and no value! No free wifi in rooms that cost $250 to $300 per night. Any extra service is an added charge. Asked them to store bags... charge...asked them for a rollaway bed and they wanted to charge $100 more...Pricey Friday night dinner at $90 per person was crowded, noisy and waiters rushed meal. Would not stay there again!!

  • Stayed: April 2013, travelled as a couple
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3  Thank MarleneS295
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2013

Having stayed at this property numerous times over the past 35 years I am in a position to comment on it. Its most attractive feature is its location--near and within walking distance of many places. Over the years there have been renovations and updates to the rooms, lobby, lounge, etc. The service is very good and, in fact, has improved in the dining room. The staff at the reception is friendly and helpful.

As for suggestions for further improvement-- a knowledgeable concierge on duty at all times to provide information and directions, a children's dining room, and free internet available for all adult guests.

  • Stayed: March 2013, travelled with family
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Thank raquel42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2013

We just spent a very enjoyable weekend in Jerusalem. The hotel is located in the centre of the city within walking distance to the Western Wall and the old city, opposite the Great Synagogue (where my husband enjoyed Sabbat prayers with a great cantor) and next to a park with a nice playground for children. The hotel rooms are comfortable and clean, although the bathroom needs updating (the sink was cracked and the marble surface had a nasty stain). Staff are friendly and accommodating. The set Friday night dinner was fine, but I expected more , since one of the leading Israeli chefs is supposed to have created it. Unfortunately there was no wow factor. The hotel should also consider offering free wifi, over $20 per day is unacceptable. Overall it was a good experience.

  • Stayed: April 2013, travelled as a couple
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Thank Chava60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2013

It was just perfect gaby the evening manager Myriam from the guest service the food from the chef kadosh everything was just Perfect
The house keeping the maintenance the lobby perfect near the mamilla and the western wall we like everithing

Stayed: April 2013, travelled with family
1  Thank Aviva M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2013

Excellent position, 10 minute walk to the old city or Ben yehuda mall, 20 minute walk to machane Yehuda. Breakfasts very average and all the chairs in the dining room are pretty awful with food and gunk in the fabric. Hard to find a respectable one to sit on. Can't believe that they haven't been cleaned in a long time !!!

  • Stayed: April 2013
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Thank poonchy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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