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“GO TO THE SPA!”

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Leonardo Plaza Hotel Jerusalem
Ranked #26 of 101 Hotels in Jerusalem
Certificate of Excellence
Reviewed 22 April 2014

Wow, what a place, a feeling of being abroad while you are visiting beautiful Jerusalem, We spent 2 days there, LOVED the pool, loved the cleanliness, loved the food and the SPA was amazing- we got a massage and enjoyed the Sauna. Good times. We will come back.

Room Tip: I love being on the top floors, the view was astonishing (:
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  • Stayed: April 2014, travelled as a couple
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Thank Boaz Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fattal_Hotel_Chain, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this reviewResponded 29 April 2014

Dear guest,
Thank you for writing a review of the Leonardo. The spa is a wonderful new resource here and we were happy to open it. The guest experience is very important to our management team, and it is nice to see that our guest enjoy their time with us.
We look forward to hosting you again in the future.
Shira

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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533 - 539 of 1,436 reviews

Reviewed 22 April 2014

I booked the hotel because of the pool. When we arrived, we looked into a big construction site instead of a nice blue colored pool. Friendliness of the staff is missing. This hotel didn’t hold what is promised on the internet. I would give max. 3 ***. We will not book this hotel anymore.
Positive experiences were the elevators. Very quick -:)

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Easytobook.com
Thank Stefan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fattal_Hotel_Chain, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this reviewResponded 29 April 2014

Dear guest,
Thank you for reviewing your stay at the Leonardo Plaza Jerusalem. We strive to be the best so good to hear you were very satisfied with the service, and we sorry to hear that you didn’t like the pool. We really care for all our guests opinion and trying to do our best for you. Hope to host you again for a better experience.
Shira

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2014

The Leonardo Plaza Jerusalem is a great hotel. The hotel's staff was wonderful. I wasn't overly crazy about their pool. Fabulous location. Was there in May 2011 and will be back there next month!!!!!!!!!!!!!!!!!!

  • Stayed: May 2013, travelled with family
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1  Thank Archivesisis1995
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fattal_Hotel_Chain, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this reviewResponded 29 April 2014

Dear guest,
My many thanks for your review; it is rewarding to know we succeed in providing superb hospitality.
I will definitely pass your comments to the entire staff.
We look forward to welcoming you back again for many more wonderful experiences
Shira

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2014

We are on the 22 floor and the view just totally amazing. We have a large, very clean room with a balcony- and u can see almost the whole old city!! I would like to recommend for the rooms in the high floors. Its compeletly worth the price!!

  • Stayed: April 2014
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2  Thank Lori56m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fattal_Hotel_Chain, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this reviewResponded 29 April 2014

Dear guest,
Thank you for reviewing your stay at the Leonardo Plaza Jerusalem. We strive to be the best so good to hear you were very satisfied with the service. . Check out the other Fattal Hotels as you continue to travel, they're equally as lovely.
Shira

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2014

We just spent a wonderful 5 days over Passover 2014 with our extended friends and family. Celebrated our daughter's bat mitzvah and the hospitality shown by the hotel staff was spectacular. High prices over Passover as expected.

  • Stayed: April 2014
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Thank TorontoMG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fattal_Hotel_Chain, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this reviewResponded 29 April 2014

Dear guest,
Thank you very much for taking the time to write a review of our hotel.
We are glad that you enjoyed your stay with us, and thank you for your patronage.
It will be our pleasure to host you again in the future.
Shira

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Reviewed 16 April 2014

We stayed at the Leonardo plaza hotel for the Passover- and we had such an amazing experience !! Although that fact that the food is kosher for Passover - it was totally delicious!
The location is also great! Close to the old city and a shopping areas. We absolutely will come back again!!!

  • Stayed: April 2014
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Thank Mike19088
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fattal_Hotel_Chain, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this reviewResponded 29 April 2014

Dear guest,
Thank you for writing a tripadvisor comment. Glad you had a great experience at the Leonardo Plaza Jerusalem. Our location in proximity to the Mamilla Mall and the Old City is a major reason why so many people stay with us…that and we have the best desserts in the business. Hope to host you again soon.
Shira

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Reviewed 15 April 2014 via mobile

We have been vacationing in this hotel for the past few years and are always very happy... this year we stayed for passover dinner which was beatiful and elegant, and very tasty. The dining room and pool area is newly renovated so everything was beyond our expecations. Highly recommended for local israelis, tourists and business travelers!

  • Stayed: April 2014
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Thank Lidor B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fattal_Hotel_Chain, Guest Relations Manager at Leonardo Plaza Hotel Jerusalem, responded to this reviewResponded 29 April 2014

Dear guest,
My many thanks for your review; it is rewarding to know we succeed in providing superb hospitality.
I will definitely pass your comments to the entire staff.
We look forward to welcoming you back again for many more wonderful experiences.
Shira

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Leonardo Plaza Hotel Jerusalem

Address: 47 King George Street, Jerusalem 91076, Israel
Region: Israel > Jerusalem District > Jerusalem
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Spa Hotel in Jerusalem
#14 Romantic Hotel in Jerusalem
#17 Business Hotel in Jerusalem
#19 Luxury Hotel in Jerusalem
#19 Family Hotel in Jerusalem
Price Range: £177 - £375 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Leonardo Plaza Hotel Jerusalem 5*
Number of rooms: 270
Official Description (provided by the hotel):
If you want a perfect holiday in the Holy City, Leonardo Plaza Jerusalem is the place to be at. Within walking distance from the Independence Park and the Western Wall, Leonardo Plaza Jerusalem is a tranquil island in the heart of the historic city bustling with life. Feel the luxury of Leonardo Plaza Jerusalem: the hotel’s gourmet restaurants offer a unique culinary experience, the swimming pool is comfortable and inviting, and in summer a festive barbecue is held on the terrace of the hotel, which overlooks the Old City. The combination of the holy atmosphere of the Old City with the modern luxury provided by the hotels facilities guarantees you a relaxing and pampering holiday which will be more than perfect. ... more   less 
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Also Known As:
Leonardo Plaza Jerusalem Hotel Jerusalem
Sheraton Jerusalem
Jerusalem Sheraton

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