We stayed in the hotel for 2 nights. The room was very basic. The refrigerator didn't even had a bottle of water - it was absolutely empty.
The concierge service desk was unattended almost always. Once I saw a lady at the concierge desk - she saw me standing there but she wouldn't be bothered while she was discussing personal issues on the phone - something about what to bring with her to a party or a dinner.
I had a bottle of expensive perfume with me -it was stolen from the room that one time we had a cleaning service there. Next time I will need to put my shoes in the safe - who can guarantee the safety of your belongings?
We asked the reception desk about the local map. Then we asked the assistant on the entrance of the hotel to help us to find Leonardo Plaza on the map- he could not find it on the map. The concierge desk was always unattended.
The breakfast was good and the staff at the breakfast place was very helpful.
- Official Description (provided by the hotel):
- If you want a perfect holiday in the Holy City, Leonardo Plaza Jerusalem is the place to be at. Within walking distance from the Independence Park and the Western Wall, Leonardo Plaza Jerusalem is a tranquil island in the heart of the historic city bustling with life. Feel the luxury of Leonardo Plaza Jerusalem: the hotel’s gourmet restaurants offer a unique culinary experience, the swimming pool is comfortable and inviting, and in summer a festive barbecue is held on the terrace of the hotel, which overlooks the Old City. The combination of the holy atmosphere of the Old City with the modern luxury provided by the hotels facilities guarantees you a relaxing and pampering holiday which will be more than perfect. ... more less
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- Also Known As:
- Leonardo Plaza Jerusalem Hotel Jerusalem
- Sheraton Jerusalem
- Jerusalem Sheraton