We recently stayed seven nights in the Dan Panorama Hotel but I would not recommend staying more than two nights and I will probably never stay in a Dan Panorama Hotel ever again. Basically, I think that Customer Service would make all the difference in this hotel…for example the pool was closed for the season, the restaurant was closed for renovation, the gift shops were almost never open, the four computers with internet access (1 NIS/minute) almost never worked, the breakfast room changed daily, the front desk staff was completely unresponsive, but I have to admit housekeeping did a great job. Also if you request any type of basic room service don’t expect to receive it…I requested a larger blanket at the front desk at 2:00 AM, 8:00 AM, 12:00 PM, and then I finally bought a larger blanket (100 NIS) in the Old City so that I could sleep better during my week stay. In conclusion, if you want to stay in an expensive hotel ($184 USD/night) with limited services, unresponsive staff, and don’t care about paying for this quality of Customer Service…then I highly recommend this hotel for your next vacation.
- Official Description (provided by the hotel):
- The Dan Panorama Jerusalem Hotel is centrally located in the new part of the city, within easy reach of modern Jerusalem's lively center, theatres, shops and businesses, whilst it is still within walking distance of Jerusalem's major historic sites and the fascinating Old City. Our Jerusalem Hotel's prime location makes it a very convenient base for a family holiday or for business guests and the hotel offers a range of conference and convention facilities. ... more less
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- Also Known As:
- Dan Panorama Jerusalem Hotel Jerusalem
- Jerusalem Dan Panorama Hotel
- Dan Panorama Hotel Jerusalem