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“Great Stay”

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Jerusalem Gold Hotel
Ranked #74 of 99 Hotels in Jerusalem
Armidale, Australia
Level Contributor
4 reviews
“Great Stay”
Reviewed 29 October 2011

My wife, Carol and I would like to thank Ariela for terrific hospitality and warmth in friendship. The hotel has a great location next to the Bus Station and has buses and the light rail going past as well as many taxi's if you need to do any sightseeing, of which there is plenty.
Thanks again to Ariela and her staff for making us welcome and for a pleasant stay.
Kevin & Carol Skinner.
Australia

Room Tip: Just a good location.
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  • Stayed October 2011, travelled with friends
    • Value
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    • Sleep Quality
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Helpful?
Thank Kevin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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549 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (69)
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London
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 October 2011

Great location for bus station with tram nearby.

Needed to badger reception for WiFi password that worked but staff did everything the could to help.

Breakfast was fair, and very Israeli with tuna and humus a plenty.

  • Stayed October 2011, travelled with friends
    • Value
    • Location
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Helpful?
Thank leeb85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mbabane, Swaziland
Level Contributor
70 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 21 October 2011

I was in room 420 and really loved it the moment I opened the door
The setting is nice ,lovely and clean. The bathroom is excellent
I had a great hot shower ,slept well, woke up to read with the fine bedside light

  • Stayed October 2011
    • Value
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Helpful?
Thank MgdaleneI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jakarta, Indonesia
1 review
Reviewed 15 October 2011

I stayed in this hotel from 3rd to 6th October 2011 with the Timotius group from Indonesia. We found the location of the hotel is very strategic, close to the bus and train station to any place of Jerusalem. Shops and food court also just a walking distance from the hotel. The rooms are tidy and clean. Every night after we came back from visiting places, we felt our rooms are a perfect place to rest. The dinner was nice and a lot of varieties, I fond of ice cream and they served ice cream with different flavor every night. The staffs were friendly, except one morning before we left for a tour, I spoke to a front desk officer but seemed not qualified as a receptionist until a guy came an gave me a suitable information.

  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 October 2011

I choose this hotel from 17th to 24th September 2011. I was in room 519 and the so called "four start property" is nothing more than a lodge for cheap buses.
Room: No directory, no room service menu, no mini-bar, no hairdryer, no laundry, safe deposit box not working, TV got burnt, a huge stain at the entrance of the room. Internet non!!!!! Where is the internet????? I could not log-in once in my computer... internet not working. Yes internet!!!!!

Service: Employees in Reception will not give a damn. Employees gives different indications of how services work. Except for a nice lady the other people where quite disinterested. No eye contact, no bother for anything.

Breakfast: Looks like a coffee shop before boarding the ship to cross the mediterranean. Waiter do not give a dam!!!!!

Manager: What I can say. The manager is a fat lady, she should learn how to smile, SMILE dear madam!!!!!! We are not animals but human being!!!!!! SMILE.... for God sake!!!! Be polite....horrible woman...

Complaint: I sent a written complaint which I am still waiting for the answer. I remind Reception that I have sent a complaint.... still waiting.

This Hotel is for a cheap buses and cheap tourists!!!! FOUR STARS!!!!! a joke!!!!

  • Stayed September 2011, travelled solo
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Helpful?
1 Thank Ernesto S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Jerusalem hotels

Cancun, Mexico
Level Contributor
4 reviews
Reviewed 28 September 2011

Stayed here a few days ago for a couple of days, hotel was inexpensive so my expectations where not too high, hotel rooms look old and shabby so they give you a feeling that they are not clean.
We had an incident in our room and they way it was handled by the Night Receptionist was very unprofessional, I travel a lot, stayed in all sorts of hotels, NEVER have I been treated so badly or rudely, I was in awe, the rest of the staff was very accomodating and friendly, for the benefit of the hotel, this person should be given a job that has no contact with guests, he truly spoilt our stay and you could tell he does not enjoy what he does.

  • Stayed September 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank YvetteW617
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bronx, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 September 2011

My husband and I recently stayed at this hotel with the Collette tours to celebrate our 41st Wedding Aniversary. We found the staff to be friendly and efficient. On our arrival the owner and the staff greeted us with drinks and smiles after a long bus drive from Tiberias. Our keys were ready and after a rest and bath we went to dine in the hotel dining room.The food is excellent, fresh and a variety of choices to select. I loved the hummus, breads, salads and fresh vegetables.The rooms were clean and accomodating. The hotel is close to the bus statioion. Easy travel on the train located accross the street to Old Jerusalem and the museums. The owner of the hotel is friendly and efficient. I liked the large lobby, comfortable and clean.

  • Stayed September 2011, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Carmen R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Jerusalem Gold Hotel

Property: Jerusalem Gold Hotel
Address: 234 Jaffa, Jerusalem 9438316, Israel
Region: Israel > Jerusalem District > Jerusalem > Rommema
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #74 of 99 Hotels in Jerusalem
Price Range (Based on Average Rates): £
Hotel Class:4 star — Jerusalem Gold Hotel 4*
Number of rooms: 200
Official Description (provided by the hotel):
Jerusalem Gold Hotel has excellent location, right next to Jerusalem central bus station, which is guarded by security men & street cams 24 /7. It has an easy access to city tram that enables fast trip to the Old City of Jerusalem, Ein Karem, Yad Vashem Holocaust Memorial, Mount Herzl and other main city sights; the hotel is within walking distance from Israel Museum, Knesset - Israeli Parliament and several shopping malls. It has recently undergone full renovations and accredited as a 4 star hotel. Looking forward to welcome you at our hotel! ... more   less 
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