From the moment of check in (stated as 2pm, actually 4:10pm), we felt completely unwelcomed and were treated as disturbances. Any requests we made from the reception were responded to with delays and dictates to wait another 30 minutes to make the request once more. Constantly, we were waved off and ignored.
We waited 3 hours for new towels after 4 requests.
DO NOT STAY AT THIS HOTEL. LUTHERAN GUESTHOUSE IN THE OLD CITY IS MARVELOUS.
The owners/managers do not deserve your business and they certainly carry themselves as if they don't care (probably because they get a large influx of Holy Land tour groups).
- Official Description (provided by the hotel):
- Jerusalem Gold Hotel has excellent location, right next to Jerusalem central bus station, which is guarded by security men & street cams 24 /7. It has an easy access to city tram that enables fast trip to the Old City of Jerusalem, Ein Karem, Yad Vashem Holocaust Memorial, Mount Herzl and other main city sights; the hotel is within walking distance from Israel Museum, Knesset - Israeli Parliament and several shopping malls. It has recently undergone full renovations and accredited as a 4 star hotel. Looking forward to welcome you at our hotel! ... more less
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