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Alcazar Hotel
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Reviews (155)
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23 - 28 of 155 reviews
Reviewed 24 October 2011

My wife and I WOULD stay here again if we returned to Jerusalem. We also WOULD recommend Alcazar Hotel to others. Old, out of date and held together with bailing wire and tape, to be sure; BUT the incuded breakfast, internet access, delightful service and so on easily override all the negatives. I could not find any hotel anywhere in Jerusalem that competed on the price.

If you're driving yourself, be warned that the area has essentially NO street signs and the hotel has NO sign out front! But EVERYBODY we encountered was friendly and helpful, even when we just stopped the car and hollered at folks on the street for help! Rent a GPS with your rental car!!!

  • Stayed: October 2011, travelled as a couple
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1  Thank TERRY B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2011

This truly is a gem in in the heart of the Arab section of Jerusalem. It's a 10-15 minute walk to the old city or a 5 min cab ride. The staff at Alcazar go above and beyond with customer service, they genuinely want to assist and are very helpful. After 8 hours waiting on the Jordanian border to get into Palestine, we arrived at Alcazar after midnight. The staff welcomed us and provided us free dinner (which was delicious) since nothing else was open at that time. The room is quite basic but if you're in Palestine and so close to the old city, you won't be in the room much anyway. The main thing is that the staff are friendly and the bed is comfortable. Oh and free wifi in the lobby! Thank you Alcazar for making our stay in Palestine amazing!

  • Stayed: May 2011, travelled as a couple
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Thank DirectedbyG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2011

The first thing to say about this hotel, is that in spite of the location and the shabby rooms, you are unlikely to find friendlier owners or staff anywhere in the world. From the moment we checked in they couldn't do enough to help us and make our stay as comfortable as possible. The breakfast was also lovely and there was loads of choice.

Having said that, this hotel does have some major disadvantages. The location is probably the biggest of these. It is in East Jerusalem in the middle of the Muslim quarter and a good 10/15 minute walk from the Old City (and it's hilly!) There are no restaurants in the immediate vicinity and it isn't the loveliest of areas. Fortunately we were travelling as a couple, but I think if I had gone with a girlfriend instead I would not have felt very comfortable walking back after dark. I should also mention that it is right next to the Mosque and the windows provided no barrier against the early morning call to prayer which woke us up daily.
The rooms too, are a big downside. They have clearly not been updated since the 70s and are in desperate need of redecorating. The beds were not comfortable, the bathroom was very small and there was a bare bulb light hanging in the centre of the bedroom making it seem a little bleak.

It is obviously true that you get what you pay for and this was one of the cheapest options in Jerusalem. However, despite the absolutely delightful owners and the great breakfast, I personally would recommend spending a bit more money and getting a hotel with a better location in the new part of the city.

  • Stayed: May 2011, travelled as a couple
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1  Thank talblet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 July 2011

Family runned hotel. This owner is very friendly. The rooms are ok even if not amazing. AC. Bathroom a bit old but everything works well (hot water all day long). You feel really well welcomed. It s a bit far from the old city without a car but still reachable by foot. I deeply recommend this place. They offer you a drink when you arrive and fruits everyday during your stay. Really friendly.

  • Stayed: September 2010
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Thank thierry_grenade
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2011

I have come back after one year and Alcazar was even better than last year. The welcome was outstanding, the servicing of the room excellent. Very clean rooms, good bathrooms. You will all love the middle eastern breakfast buffet and above all the kindness of Nader, the Manager, the flexible team in the kitchen with Walid, Suhaib and the others, their spontaneous offerings of beverage and fruit through the day. From the Front Desk, via Nader or Yousef, you will get all the help you need with your excursions and travel plans in Israel and through to Jordan, etc.
May the Alcazar prosper, they can certainly count on my patronage.
Mariana Amar

  • Stayed: July 2011, travelled solo
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Thank Edelweiss_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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