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“Ambassador is nice hotel”
4 of 5 bubbles Review of Ambassador Hotel

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Ambassador Hotel
Ranked #45 of 98 Hotels in Jerusalem
Certificate of Excellence
Salt Lake City, Utah
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Ambassador is nice hotel”
4 of 5 bubbles Reviewed 15 September 2011

Stayed ten nights while working and then touring the sites. They seem to cater to groups -- but had many business people staying as well. The staff -- especially the wait staff -- were cheerful and helpful. The food was good -- not a lot of variety in the breakfasts -- but well prepared and presented. There were nights we were offered dinner in the small restaurant, the Italian restaurant or in the large buffet area. The room was clean, comfortable and roomy. There was a lovely balcony with chairs with views of the city (looking past the immediate area). Within walking distance of the old city -- about a 15-20 minute walk. Located on a hill -- near foreign embassy buildings, and yes, the walk up can be difficult at the end of a long day. But the air conditioned comfortable room was welcoming. We enjoyed our visit and would recommend this hotel.

  • Stayed August 2011, travelled on business
    • Value
    • Location
    • Rooms
    • Service
Helpful?
2 Thank slctravelagent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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233 reviews from our community

Traveller rating
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    5
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
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  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
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English first
Boca Raton, FL
2 reviews
5 of 5 bubbles Reviewed 3 August 2011

We had a simply amazing stay at this hotel! I have never had such excellent service and attention; we were treated like family and royalty! Everyone went far above the call of duty to make our stay perfect. For example, they would keep the breakfast buffet open longer for us when we came down late. Or the staff had noticed that each afternoon we'd come down for coffee in the lobby so they'd have a fresh pot ready for us! The staff was incredibly courteous, accommodating, and knowledgeable. Unbelievable experience!! Also a great value and very easy access to all the major sites. I would highly recommend this clean, personal, beautiful hotel to anyone visiting Jerusalem.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank TravelMDBocaRaton_FL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Level Contributor
56 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
2 of 5 bubbles Reviewed 13 June 2011

Stayed here with a tour group. Lobby was beautiful. Rooms were well decorated, but not very clean. Customer service was unresponsive. Food was acceptable, but there was very little variety in the 4 days we stayed.

  • Stayed February 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank hate2stayhome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Long Beach, California
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 13 June 2011

We stayed here in the Spring of 2011 and were grateful for the brilliant customer service. We were on a tour with our Church and the hotel staff accommodated our needs in the dining room and with conference facilities. Jerusalem can be confusing to those of us used to straight streets that run north- south and east-west but I know people in our group were able to walk to the Jaffa gate easily. The rooms were clean and well maintained. I would recommend this hotel and gladly return

  • Stayed February 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank RChop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scituate, MA
Level Contributor
62 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed 25 May 2011

I just came back from a four night stay at the Ambassador Hotel. If I had booked the hotel myself, I probably wouldn't have booked this one, but I am very glad I stayed there and would do it again. It is in East Jerusalem, the palestinian side, which puts many people off. It is absolutely safe and in a very upscale area. In my estimation, the east Jerusalem hotels and restaurants offer much greater value and are far more appreciative of your business than in West Jerusalem.
The room had two very comfortable twin beds with white clean duvet covers. It was spotless, comfortable and quiet. The service couldn't have been better. And the food!! the best mid eastern food I've had anywhere probably 30-40% cheaper (and with no attitude) than in West Jerusalem. It's about a 20 minute downhill walk to Damascus Gate and a ten minute taxi ride to the top of Mt. of Olives (technically is is on part of Mt. Scopu-- the Mt of Olives).

Room Tip: I didn't make any special request
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  • Stayed May 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BostonBeachGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
various
Level Contributor
98 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 bubbles Reviewed 23 May 2011

Reasonable hotel marred by too many noisy tour groups and chaotic service. The staff can't cope when the hordes invade for breakfast. Located about 20 minutes walk from the Old City and handy for a few good local restaurants. The rooms are clean and tidy, not hugely well equipped but comfortable. Food is pretty good and the Palestinian Taybeh beer on draft is excellent!

  • Stayed May 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank roderrs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milano
Level Contributor
195 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 810 helpful votes
5 of 5 bubbles Reviewed 29 April 2011

The ambassador is in a really quiet residential area of east Jerusalem, full of embassies and nice houses. It is a 10/15 minute walk from the old city, we wallked there at night and felt really safe in spite what some israeli biased guides tell you.
The room was very spacious, it a very nice view over the city. Breakfast which was included was really abundant with a great selection of fruits, cold cuts, bread, eggs etc.
The rate was really reasonable for what it is and the staff really tries hard to please.

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank A A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ambassador Hotel

Property: Ambassador Hotel
Address: Nablus Road | Sheikh Jarrah, Jerusalem 19186, Israel
Phone Number:
Region: Israel > Jerusalem District > Jerusalem
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Airport Transportation
Hotel Style:
#26 Business Hotel in Jerusalem
#34 Luxury Hotel in Jerusalem
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Ambassador Hotel 4.5*
Number of rooms: 118
Reservation Options:
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Also Known As:
Ambassador Hotel Jerusalem

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