Service at the front desk and concierge: feels like everyone is doing you a favor, far away from being friendly and you don't feel welcome at all.
Room: very simple furniture, under the simple carpet you will find ciment (yes, although the floor looks like covered by an expensive stone, but if you look near the edges of the carpet you will see that these stones cover only part of the floor the rest is ciment), the bed cover had roles on it
Cleaning of the room: huge flaws, the toilet was not totally clean and there was hair on the floor
Sleeping: horrible, we were there during succot when a lot of large families go to Jerusalem, we had the unfortunate to stay in a room where all our neighbors were from the same families with a lot of kids that will go from one room to another, having loud conversations on the corridors at 11:30 PM. Can anyone think about this before? How about leaving a couple on Holidays far away from a huge group?
After paying more than U$ 700 per night we are sure we are not coming back to this hotel. As some other reviews mention the staff doest seems to care much about the guests and well being. I have several other things that happen during our stay to share but I won't even bother for the details. If you want a peaceful and friendly stay go somewhere else.
- Official Description (provided by the hotel):
- The David Citadel Hotel, with a majestic view of the Old City, is within walking distance from the city center and is situated directly across from the Alrov Mamilla Avenue and other major attractions. The hotel boasts 384 impeccably designed suites and guestrooms, fine cuisine, a luxury gym and a holistic innovative spa, year-round heated pool, and private Executive Lounge. The hotel's exquisite modular banquet halls and reception rooms host a variety of social and business gatherings. ... more less
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- Also Known As:
- David Citadel Jerusalem