We came to the David Citadel on Saturday evening. Pesach started on on Monday. I was a bit disappointed to see that the hotel already turned over for Pesach. I was looking for was looking forward to the yummy foods of Israel before the Chag. Luckily, I got them that night on Ben Yehudah Street. I guess how can they turn it over in a short time? Disappointed, but I understand.
The location is perfect. A short walk one way to the Old City/Kotel, the other way to Ben Yehudah St.
We got a family room facing the new city. The room faced a playground on one side and the street one another side. For $800 some odd dollars I shouldn't see a playground. Where was the new city? The room itself was big. There was a hallway where the closets were when you first walked in. Then, the room opened up where there was a sofa bed for 1, a rolling bed put out for my other daughter and the main bed for us. There was enough room to walk around. The beds had old/worn sheets on them. One of the beds the sheets had holes. The floor was carpeted, but not plush,it was flat, worn and you could feel the hard floor underneath. Again, for this price, not acceptable.
The bathroom was a nice size for the 4 of us for a hotel. Great L'occitane products, as it should be at this hotel level. There were nice robes and slippers, plus nice sized towels.
Breakfast was spread out in the dinning area and outside. There was every israeli salad you could think of, red cabbage, apple/jicima, carrot/raisin, and others I have not ideas, but had them all. Then there were plates full of cheeses and plates full of smoked fishes. There were yogurts, where you could add fruit, honey and even chocolate bits. Then there were Kosher L'Pesach pancakes, shakshuka, hard boiled eggs, mini quiches and a man making omelets or whatever eggs you wanted. There was also a cake area for your breakfast sweet tooth.
On Sunday we sat outside overlooking the pool and old city, which was lovely. But on Monday all the tours and rest of the tourists came. Breakfast on Monday was a Balagan and the hotel was overwhelmed. Haven't they done this before? Oh and to my fellow American Jews, you should be ashamed of yourselves! Were you brought up in a barn?! Pushing around the buffets, grabbing seats for breakfast and "saving". What are you 12 years old? One woman actually said to me that I must not work and that is why I got there before shabbas. She works and had to be at work on Friday so she couldn't come until the Sunday flight. REALLY??? I do work. How dare she! I was about to let her have it, when my daughter gave me a look of "don't engage". I just said I work in a Jewish Day School teaching Special needs students, the best kind of job EVER! I then walked away.
The Seder that evening was different than I thought. We went to the seder with the Hazzen. It was a small room with maybe 50 people. I thought it would be a HUGE seder with 200 people together doing seder. Most people had private seders. Some had a few seders going on at one time in the same ballroom. How do you concentrate on your seder when another is right next to you? Our seder was, well, a seder. It went by the book. It was fine.
The food was delicious. There was chopped liver, gifilte fish, soup, choice of appetizers, choice of dinner (fish, duck or steak) and strawberry mousse in a chocolate cup and another dessert I forget. All delicious. I will say... the food was really, really good.
The service was fair. They brought out 3 out of 6 appetizers so by the time the 3 were done the others got theres. It was not timed correctly. Then the server brought the soup before clearing the appitizer plates so he had nowhere to put the soup, yet could take the appetizer plates because the soup was on his tray. We had to advise him on what to do. At almost $300 per person for the seder meal, this is not acceptable. I'm going to take a guess and say this was spare help. But again, haven't they used spare help before?
We came purposely to this hotel for the seder Yom Tov days thinking it would be better being at the big name hotel, but for the up charge that they make you pay for Pesach I'm not sure it's worth it all. Between the amount of people there and the service level over the chag, I feel they were overwhelmed and it was over priced. I think at heart I'm a boutique hotel girl.
- Official Description (provided by the hotel):
- The David Citadel Hotel, with a majestic view of the Old City, is within walking distance from the city center and is situated directly across from the Alrov Mamilla Avenue and other major attractions. The hotel boasts 384 impeccably designed suites and guestrooms, fine cuisine, a luxury gym and a holistic innovative spa, year-round heated pool, and private Executive Lounge. The hotel's exquisite modular banquet halls and reception rooms host a variety of social and business gatherings. ... more less
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- Also Known As:
- David Citadel Jerusalem