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“Free Wifi...sometimes”

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Dan Jerusalem Hotel
Ranked #23 of 99 Hotels in Jerusalem
Certificate of Excellence
Wixom
Level 5 Contributor
68 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Free Wifi...sometimes”
Reviewed 20 November 2013

Huge hotel; takes awhile to get oriented. Wifi in lobby worked sporadically, but it was free. Staff was friendly & food was good. Location required transportation; not walking distance to anything. Loved the outdoor patio and enjoyed the live music in the lounge. Nice after a long day of touring. Would stay here again.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JKorW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,122 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
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Traveller tips help you choose the right room.   Room tips (255)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Berlin, Germany
Level 5 Contributor
53 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 19 November 2013

One should try to get an exceutive room with Access to the Executive Lounge. Otherwise you will end up at breakfast with hundreds of tourists, not trained waiters and not very good Food ... The Hotel is very big, and one may loose orientation. Most of the staff is unexperienced but friendly.

Next time in Jerusalem I will try to get another Hotel ...

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KLH2012Riyadh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC, District of Columbia
Level 5 Contributor
81 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 17 November 2013

Our group was excited for the Dan Jerusalem as it was our third and best hotel on our 10 day tour. Huge hotel with our group meal seating in a large banquet room. Service was hit and miss. Some serving staff was fabulous and friendly while others could use refresher customer service training. Wifi was good when lounge was emptied out. Coffee and tea in room was not regularly serviced, so may have to ask for refills,
.

  • Stayed November 2013, travelled with friends
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laura M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin
Level 6 Contributor
127 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed 14 November 2013

This is a very nice hotel indeed, with an interesting layout where it is easy enough to get lost! I had a very nice bedroom and everything was modern and in good condition. Food could have been a little bit better, and service is not quite what it might be, eg difficult to get ordering wine with the meal. I stayed in this hotel during an escorted hotel, and it is located in an area uphill of the old city.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DublinFlyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Verona, Italy
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 12 November 2013

We stayed 3 days at the Dan Jerusalem, once belonged to an international chain, with few lights and many shadows.
It is a '70 hotel with some architectural charme, especially in this days where such architectures are very fashionable.
Rooms: spacious, comfortable beds, dirty.
Probably to the staff has seemed funny the request for a second bedside table and a lamp, the master bedroom having only one: after two days we got from the staff at the reception a table lamp placed onto the floor, without switch that was always on, not seen even the shadow of the bedside table; it has to be a local custom or something kosher.....
To respect this rule and leaving onto the day after, we decided to suspend any activities regarding the second sidetable and unplugging the always on lamp leaving it onto the floor.
All pilgrim groups like us had meals into a banquet hall and not at the restaurant; kitchen good if you arrive on time otherwiae you'll eat what others have left.
Long service time to have beverages, perhaps they have to go to take them 4 floors under where there is the main restaurant.
The service staff unless willing, but below average for both capacity, which for the style you would expect from such a hotel.
Wi Fi free only in a limited area of ​​the hotel, otherwise $ 20 a day!
At home I pay this amount to get the wifi for a month!

Room Tip: The nearest floor to the reception the better, we were at floor 6 with an astonishing view over the...
See more room tips
  • Stayed November 2013, travelled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mauro_Runco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windhoek, Namibia
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 November 2013

My husband and I celebrated our second anniversary in Israel and what a lovely stay we had at the Dan Jerusalem Hotel! Friendly staff and lovely cuisine!
We loved their dinners,as they always had so many different kinds of foods to choose from. The desserts were to-die-for!
We are planning on visiting Israel some day soon, and will for sure book our stay at this hotel!

  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bronwyn1609
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
Reviewed 11 November 2013

I stayed at the Dan Jerusalem for a few nights, in one word - amazing. I wasn't expecting such a nice room and such a lovely and friendly staff. The staff attended my every need and always did it with a smile, the whole stay has been a lot of fun. It made me want to stay in Israel even a few more nights. The food is also great as well. Couldn't recommend it anymore.

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daniel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dan Jerusalem Hotel

Property: Dan Jerusalem Hotel
Address: 32 Lekhi, Jerusalem 9785622, Israel
Phone Number:
Region: Israel > Jerusalem District > Jerusalem
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Jerusalem
#18 Romantic Hotel in Jerusalem
#20 Luxury Hotel in Jerusalem
#25 Family Hotel in Jerusalem
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Dan Jerusalem Hotel 4*
Number of rooms: 505
Official Description (provided by the hotel):
Located on the slopes of Mount Scopus, The Dan Jerusalem Hotel provides breathtaking views of Jerusalem and its tranquil surroundings of the Judean Hills.Hotel guests can enjoy the Largest Spa facilities in Jerusalem with indoor and outdoor pools, Turkish bath, Fitness Centre, Jacuzzi and treatment rooms. Dan Jerusalem offers a newly refurbished Executive Lounge with complimentary drinks and snacks (For Guest staying in Executive rooms and suites), expansive public areas with wide balconies and plenty of room to relax with free WiFi and for our younger hotel guests, children's activities for all ages at Danyland Childrens club.505 guest rooms to suit any kind of traveler, including family units and suites, most with outstanding views over Jerusalem and the Old City. A large conference room and a ballroom available with a capacity to accommodate up to 750 guests for a reception, or theatre style seating. Located close to transport links to Tel Aviv or the centre of town via the New Light Railway or complimentary shuttle service. 24 hour room service and a huge variety of other dining options available all day and night. All rates include Service Charge. Tourists with B2 and B3 Entry Visa stamped in their foreign passport are exempt from VAT. All other (Israelis) must pay VAT . ... more   less 
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Also Known As:
Regency Jerusalem
Hyatt Jerusalem

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