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“Great location for walking to historic areas” 4 of 5 bubbles
Review of Dan Jerusalem Hotel

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Dan Jerusalem Hotel
Ranked #22 of 97 Hotels in Jerusalem
Melbourne, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great location for walking to historic areas”
4 of 5 bubbles Reviewed 15 July 2014

We were happily upgraded to an executive suite making it a very comfortable 4 day stay. We felt very safe and calm even though we arrived during another troubling time in Israel.
The rooms are very quiet. Even though we were next to the lift and near the pool. I Did not hear any disturbances. The pool is spotless and inviting. A life guard is on duty the whole time the pool is open. The buffet breakfast is more than plentiful. It is extravagant. Fresh, lots of variety and so hard to choose what to limit myself to. All staff in the breakfast buffet area are friendly and curtious. Special mention must go to Natalie Shalom, guest relations, who introduces herself to the guests in the morning wanting to help out in any way she can. She gives lots of appropriate suggestions according to the guests requirements. Ibrahim, who was in attendance the days we used the Carmel Lounge, is also polite and very helpful to make sure our time in the lounge is relaxing to our needs.
A great stay at the Dan.

Room Tip: The executive room upgrade.
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  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
Thank Harley011_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,059 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (243)
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  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
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English first
Iowa City, Iowa, United States
Level Contributor
73 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 13 July 2014

We spent three nights here on a family vacation in Israel last week. At first glance the location may not seem ideal but in our experience it is. Although we had a rental care we quickly decided to take taxis everywhere due to the difficulty of navigating and parking in Jerusalem. Although there are no restaurants in the immediate vicinity of the hotel the in-house restaurant is more than adequate. Additionally the "family rooms" (the hotel's term) are ideally set up for parents with children--two bathrooms and separate sleeping areas. The service was excellent and the outdoor pool was very pleasant after a hot and busy day of touring--our kids loved it!

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jason L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanHotelsIsrael, Guest Relations Manager at Dan Jerusalem Hotel, responded to this review, 29 July 2014
Thank you for taking the time to let us know of your experiences during your stay with us; it is through guest feedback that we are able to develop our offerings.
While the hotel is not immediately in the city, many of our guests enjoy using the Light Railway service, five minutes from the hotel, which takes you directly into the city center and other main attractions; so we're happy you were comfortable and managed easily enough.
Looking forward to welcome you back on the next opportunity,
best regards,
Avital Harel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Jersey
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 10 July 2014

Stayed with wife's family including parents, brothers sisters, and assorted kids.

Rooms are nice, but nothing special.

The gym is quite large and well equiped and they have classes for aerobics, yoga, palates, etc.

The pool is really nice and we spent the bulk of the time there. Plenty of chairs and umbrellas are available. Food/drink service by the pool would be a nice addition.

Restaurant was excellent for both breakfast and dinner buffets.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank msk9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brookline, Massachusetts, United States
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 9 July 2014

I am giving this hotel 5 stars because it is excellent for a 4 star. I requested a recently renovated room which was just as nice as our room several months ago David's Citadel at several times the price. The hotel lacks charm or glamour but remember, it is a 4 star. The common areas are tired, and the first room I was shown was also not great, so if you can afford an upgrade, I strongly recommend it. Breakfast buffet more than ample, service excellent. A lot of tour groups stay here. Good value because it is not in the center of town but light rail makes it convenient, however, I would be careful about walking back from the rail in the dark; I took a taxi from town which was approx. $15.00 - $20, still making the hotel price extremely reasonable for what it is. I would not have been happy, however, in a room which had not been recently renovated.

Room Tip: Get a recently renovated room, the one I had was excellent. Cleaned very well every day.
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  • Stayed May 2014, travelled solo
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Loren R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
144 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 9 July 2014 via mobile

The room was large and comfortable, and very important - quiet - but the furnishings are dated and worn. Could use some freshening up. Hallways look like they were once elegant.

Breakfast was quite good. I even talked to the chef to ask how he prepares some of the vegetable salads. Colorful, tasty and fresh. Portions are plentiful. Had one dinner at the hotel and found it to be a typical hotel catering kind of meal.

The pool is beautiful. Wish they could do a better job of enforcing the no smoking rule in the pool area. Too bad some of the guests don't respect others and smoke elsewhere.

The location is less than desirable. It is a nice walk to the light rail to get you to most of the sites. Taxis are always available.

The gym is on a fee for service basis. Never seen this before in a highly rated hotel that guests are charged extra to use the fitness center. This would probably be the main reason I would not choose this hotel for my next stay.

I found the service to be spotty. Seems many of the clerks flunked the course in hospitality. They just seem aloof and uninterested; a little dose of warmth and careful attention could go a long way. Perhaps this hotel attracts so many groups that they are not interested in individual guests, just tour operators.

Stayed June 2014, travelled as a couple
Helpful?
1 Thank LuckyTraveler18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tel aviv
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 6 July 2014

Benefits: We had a lot of fun. kind and quality service . Comfortable and pleasant rooms, large swimming pool.

Disadvantage: No service ordering food at the swimming pool. if you want to buy food or drink while you are in the swimming pool area , you should go up to 3# floor to the restaurant inside the hotel, then order and wait .. and then, you should take the food with you.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Giliber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 5 July 2014 via mobile

i stayed 2 night at this hotel.. very nice service , breakfast was delicious with real croissant. Staff are friendly and professionel. View are amazing. Rooms are clean. nothing bad to say .. i will come back

  • Stayed July 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank nath1607
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dan Jerusalem Hotel

Property: Dan Jerusalem Hotel
Address: 32 Lekhi, Jerusalem 9785622, Israel
Phone Number:
Region: Israel > Jerusalem District > Jerusalem
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Jerusalem
#18 Romantic Hotel in Jerusalem
#20 Luxury Hotel in Jerusalem
#25 Family Hotel in Jerusalem
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Dan Jerusalem Hotel 4*
Number of rooms: 505
Official Description (provided by the hotel):
Located on the slopes of Mount Scopus, The Dan Jerusalem Hotel provides breathtaking views of Jerusalem and its tranquil surroundings of the Judean Hills.Hotel guests can enjoy the Largest Spa facilities in Jerusalem with indoor and outdoor pools, Turkish bath, Fitness Centre, Jacuzzi and treatment rooms. Dan Jerusalem offers a newly refurbished Executive Lounge with complimentary drinks and snacks (For Guest staying in Executive rooms and suites), expansive public areas with wide balconies and plenty of room to relax with free WiFi and for our younger hotel guests, children's activities for all ages at Danyland Childrens club.505 guest rooms to suit any kind of traveler, including family units and suites, most with outstanding views over Jerusalem and the Old City. A large conference room and a ballroom available with a capacity to accommodate up to 750 guests for a reception, or theatre style seating. Located close to transport links to Tel Aviv or the centre of town via the New Light Railway or complimentary shuttle service. 24 hour room service and a huge variety of other dining options available all day and night. All rates include Service Charge. Tourists with B2 and B3 Entry Visa stamped in their foreign passport are exempt from VAT. All other (Israelis) must pay VAT . ... more   less 
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Also Known As:
Regency Jerusalem
Hyatt Jerusalem

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