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“The staff makes this a winner!”
Review of Hotel Prima Kings

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Hotel Prima Kings
Ranked #30 of 99 Hotels in Jerusalem
Certificate of Excellence
Tamarac, Florida
Level 6 Contributor
118 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
“The staff makes this a winner!”
Reviewed 28 May 2014

This hotel is situated in the heart of the newer portion of Jerusalem. It is next to the Great Synagogue of Jerusalem, diagonally across from the Conservative Center and close to the Reform Synagogue. It is not far from the Government Buildings and about a 15 minute walk to the Old City. The Prime Minister’s and President’s homes are just around the corner. None of that is the real reason to stay at Prima Kings.
The real reason is the people who work at the Prima Kings Hotel. It is not luxurious; in fact it is typical of most big city hotels. The rooms tend to be well appointed but on the small side. The amenities are basic to most big city hotels. But, the people are unique in their desire to make your stay one of ease and pleasure.
My wife and I arrived at the hotel at 9 a.m. on a Saturday morning after a 3 hour drive from the heart of the Negev desert. We had not eaten a real meal (energy bars for dinner) since the prior noon and we were tired and dusty. Since we had reserved a handicap room (they only had one) we were told by Nasser at the front desk that the current occupants were still in the room. He offered us breakfast at their morning buffet table where we met Ottoman, a server. Nasser personally took our luggage from our car and put it in storage. After breakfast we left for the Old City and some touring. We returned at 3 p.m. to find out that the people in our reserved room would not leave until after sundown (7:30 p.m.). Nasser immediately arranged for another room on the same floor for us to use to shower and rest. At about 8:30 p.m. a bell man came to our temporary room to move us into our room. The room was larger to accommodate a wheel chair and had a walk-in shower. It was perfect for our needs for the 4 nights we were staying at the Prima Kings.
Whatever we needed both Nasser and Ottoman and other staff members whose names I do not remember were there to help. The lobby was undergoing a major renovation that left only the revolving door available for egress. They put boards down so that I could get my handicap scooter out through a regular door in the area they were renovation whenever I came or went. They moved materials for the renovations off the ramp to enable me to drive my scooter up and into the lobby. On one occasion the morning desk manager personally teamed up with another employee to carry my scooter (112 lbs.) down a short flight of stairs and out a side exit because they could not get me out the front door. They then drove the scooter around to the front. In other words, every employee we came in contact with was not just pleasant but went out of their way to make things as pleasant as they could. We stayed in 9 hotels during our trip to Israel and although this was not the fanciest or the prettiest, it was the best by far.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dickmaven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
avi b, Manager at Hotel Prima Kings, responded to this review, 5 June 2014
Dear Dickmaven,

Wow!

Thank you for taking the time to post such a detailed and wonderful review. We are glad that you enjoined your stay, hotel staff service, the food and beverage and amanitas of Prima Kings hotel. We are at Prima hotels are doing the best to make our guest feel at home away from home and are glad that you have felt this way.
We will make sure to forward your review to all of our staff.
Again, thank you for a wonderfull review. 
Hope to see you again soon in Jerusalem!

Tzvi Berman
Front Office Manager
Prima Kings Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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740 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (148)
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tel aviv
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 May 2014 via mobile

once again we stayed at the prima kings hotel ,and as alwayes our stay was wonderfull. the hotel staff were friendly and welcomed us with a big smile and we even got the same room. breakfast buffet was amazing with a rich and colorfull variety. the renovated public areas looks very good and well maintaind. we will come back this summer again. prima kings will alwayes be our first choice.

Stayed May 2014, travelled as a couple
Helpful?
Thank sarit_be
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
avi b, Manager at Hotel Prima Kings, responded to this review, 5 June 2014
Dear Guest,

Thank you for taking the time to post such a pleasant review. We take pride in the design of our hotel and we are glad you found everything to be comfortable and to your liking.
We are at Prima hotels are doing the best to make our guest feel like home.
Hopefully we will see you back with us in Jerusalem soon,
Again, thank you for posting your comments and for recommending our hotel .

Tzvi Berman
Front Office Manager
Prima Kings Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oklahoma City
Level 4 Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 23 May 2014

My husband and I took 21 people, 12 of them college students, to Israel for a 9 night tour. This was our last place and we were there for 5 nights. The service was great. Free Wifi in the lobby. Breakfast and dinner were delicious with ice cream served for dessert! Ottoman, one of the guys at breakfast, was so wonderful to our group! The only thing I didn't care for was how hard it was to get an elevator.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank OkieHoosier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
avi b, Manager at Hotel Prima Kings, responded to this review, 28 May 2014
Dear Guest

Thank you for taking the time to post your review and for your in depth report on our hotel 
It is always nice to hear such nice and warm full compliments about our hotel and service.
We are very happy to learn that you had a pleasant stay at the Prima Kings hotel and in Jerusalem.
Hopefully we will see you back with us in Israel soon.

Tzvi Berman
Front Office Manager
Prima Kings Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newton, Massachusetts
Level 5 Contributor
70 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 22 May 2014

First of all we would like to thank the great staff of the hotel !
We got there pretty late ( around 10 pm) due to a late flight and never the less, everyone was so helpful ,even asked us if we are hungry even though the kitchen was closed,
And within a few minutes we got a great Greek salad and bread.
The room was big and we had a nice balcony overlooking the old city.
The location of the hotel is fantastic : a few minutes walk to mamilla and a 10 minutes walk to the wall threw the old city.
We stayed two night there , the breakfast is a typical Israeli breakfast with many cheeses and salads and any kind of omelet as you like
On the second night we had a problem with our tv and a few minutes after we called the front desk the technician named Razek came up and fixed it,
We would like to especially thank the guest relation manger Orit Raz for all her help ,
She went above and beyond our expectation!!!
We will definitely come back to this hotel whenever we come back to Jerusalem !!!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shlomi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
avi b, Manager at Hotel Prima Kings, responded to this review, 28 May 2014
Dear Shlomi S

Wow!

Thank you for taking the time to post such a detailed and wonderful review. We are glad that you enjoined your stay, hotel staff service, the food and beverage and amanitas of Prima Kings hotel. We are at Prima hotels are doing the best to make our guest fell at home away from home and are glad that you have felt this way.

Hope to see you again soon in Jerusalem!

Tzvi Berman
Front Office Manager
Prima Kings Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stavanger, Norway
Level 5 Contributor
57 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 17 May 2014

Everything was great! Good location, a room with balcony, excellent food with a great variety both for breakfast and dinner. Even such a small detail as being given two key cards for the door to our double room (at other hotels in Israel we’d been given just the one key) shows high standards in my opinion.

Room Tip: There are rooms with or without a balcony - I would go for one with balcony, even though they face t...
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Norskgjest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
avi b, Manager at Hotel Prima Kings, responded to this review, 19 May 2014
Dea Guest,

Thank you for taking the time to post your review and for your in depth report on our hotel 
It is always nice to hear such nice and warm full compliments about our hotel and service.
We are very happy to learn that you had a pleasant stay at the Prima Kings hotel and in Jerusalem.
Hopefully we will see you back with us in Israel soon.
Again, thank you for posting your comments and for recommending our hotel.


Tzvi Berman
Front Office Manager
Prima Kings Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 April 2014 via mobile

We were with a large group and there was construction at the time in the hotel but location is the best .Within walking to a market and the old city. Just a 15 minute walk to the downtown and 20 minute to a mall outside of the old city.
Food is great with variety. Live music and very friendly staff
Would definitely stay again

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Smsalk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
avi b, Manager at Hotel Prima Kings, responded to this review, 27 April 2014
Dear Smsalk,

We are so glad to hear you enjoyed your stay, Our service and the food at the prima kings hotel and are more than happy to welcome you back soon.
Thank you for taking the time to post your kind words!

Tzvi Berman
Front Office Manager
Prima Kings Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albany, New York
Level 3 Contributor
1 review
Reviewed 23 April 2014

I spent 4 nights here on my first trip to Israel. It was incredibly convenient. Easy walking distance to the Old City, the pedestrian mall, Yaffo Street and it appeared to be within easy reach of everything. Staff was cordial and helpful, breakfast buffet was good with a large selection. Got a good rate but the room was a little far to get to, small but adequate for one person.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 968Mike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
avi b, Manager at Hotel Prima Kings, responded to this review, 27 April 2014
Dear 968Mike

Thank you for taking the time to post such a nice comment about our hotel.

We are very pleased to know that you enjoyed your stay at the Prima Kings and your stay in Jerusalem.
We are glad that you enjoined your stay, hotel staff service, the food and beverage and amanitas of Prima Kings hotel.

Hope to see you again very soon.

Tzvi Berman
Front Office Manager
Prima Kings Hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Prima Kings

Property: Hotel Prima Kings
Address: 60 King George St, Jerusalem 9426224, Israel
Region: Israel > Jerusalem District > Jerusalem > Nachla'ot
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#10 Spa Hotel in Jerusalem
#23 Luxury Hotel in Jerusalem
#24 Business Hotel in Jerusalem
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Prima Kings 4*
Number of rooms: 214
Official Description (provided by the hotel):
The Prima Kings Hotel is a landmark hotel in the Center of Jerusalem. The Glatt Kosher Mehadrin Hotel is situated in the Rahavia district, meters from the Great Synagogue, a 15 minute walk to the Old City, Mamilla mall area, and central to the large variety of museums; like Yad VaShem; Restaurants, Shopping, a walk to Ben Yehuda St. Mall and much more. Additionally, the Prima Kings has just renovated the public spaces including the Lobby, elevators and Dining areas, plus built a brand new Spa and Fitness Center. With 214 rooms, of a variety of types to suit your party of 1 or 4, perfectly, we offer modern amenities such as FREE WI-Fi in all guest rooms and Public Area, tea and coffee making facilities in room, mini refrigerator in room, flat screen TV, complimentary bathroom amenities. For business guests, we have built a brand new Executive Lounge, serving snacks, drinks and newspapers, execrated wifi and more. Our Lobby is a comfy place to hang out, near our Cafe Paris, overlooking the Paris square. Prima Kings additionally boasts an on-site synagogue. spa &fitness facilities, and a variety of conference and meeting rooms. For everything a Hotel in Jerusalem can offer, choose Prima Kings, inspired by the heritage and mosaic of cultures you will see throughout Jerusalem. ... more   less 
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Also Known As:
Prima Kings Jerusalem

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