The hotel has a genuine old world charm. The pool and patio areas add kindly to the ambience of this boutique property. The food variety and quality are both good. The remaining essentials with respect to your overall customer experience is less than desirable. The staff appears to have little to no training. The details of a quality hotel operation is void. Lobby and room furnishings are beyond normal wear. Smoking is allowed in the very tight spaced bar so the entire room smells. Ultimately it is a hotel that has a great promise though needs more seasoned management and fairly sizeabe improvements to the physical property.
- Official Description (provided by the hotel):
- Elegant, historical Boutique Hotel with complimentary hi speed WiFi in all guest rooms and public areas, complimentary use of business centre and 20 minutes free local & international calls. ... more less
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- Also Known As:
- American Colony Jerusalem
- American Colony Hotel Jerusalem