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“YMCA 3 Arches: a study in contrasts”

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Jerusalem International YMCA, Three Arches Hotel
Ranked #35 of 99 Hotels in Jerusalem
Certificate of Excellence
San Francisco
Level 3 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“YMCA 3 Arches: a study in contrasts”
Reviewed 12 May 2010

For a trip into the past and also a stellar location in a very expensive city, I recommend this hotel and we will very likely stay there again. The hotel was built in the 1930's and the building is absolutely gorgeous in the lobby and common areas, especially the view from the top of the tower. The restaurant is lovely with a lovely outdoor patio. But in terms of the guests, there are a few problems. The YMCA has not prioritized most of the rooms, which have not been updated for years and are very plain, as in hostel-plain. There are very few amenities such as radio, toiletries, or more than one towel per guest. There is construction going on outside the rooms, although this is not the hotel's fault. The reservations system is sadly out of date and very confusing to navigate, usually resulting in needing more than one long distance phone call. They ask you to send your credit card information, but do not have a secure system. Reservations disappear mysteriously.
The desk staff is friendly and helpful, though. The hotel has not been updated in terms of accessibility, and no one with mobility problems of any sort should even consider staying there. Example: there is no way to get your luggage in without dragging it up several stairs, and there is no bell staff in sight. There is only a miniscule, inadequate elevator for the whole hotel, and if it malfunctions, as it did during part of our stay, everyone is relegated to the stairs.
There is a gym and pool, as with any YMCA. Breakfast is included in the night's lodging, but the quality has gone down since the last time we stayed there four years ago. However, I think its location across from the King David Hotel makes up for a lot. I'm sure we'll stay there again.

  • Stayed April 2010, travelled with family
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Helpful?
2 Thank EenieA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Lebanon
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 30 December 2009

We were four friends who stayed there for four nights in two different rooms. Room charges were $ 90 per day. As one of the the double rooms we had booked was not ready, two of us were accommodated in an upgraded and larger room which we could occupy for the entire duration of stay. The receptionist at the front desk was pleasant and very helpful and could guide us to tour packages available to places of interest. Rooms were neat and comfortable and house keeping services efficient. Bathroom too was clean and of reasonable size. A complaint regarding an electric socket was attended to promptly. Being located close to the old city many places of interest could be reached on foot. Break fast which was included was sumptuous. Rooms were wi fi enabled and internet connections available on payment. Being an old monument the hotel building itself was a wonderful sight. We thoroughly enjoyed our stay.

  • Stayed November 2009, travelled with friends
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Helpful?
3 Thank Jakes_a2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sarasota,FL
Level 6 Contributor
78 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 3 November 2009

We chose 3 Arches because of location and that is perfect. However, the first room we were shown had not been made up.(after reservation made 3 months in advance) the bathroom was filthy and the room was musty, the safe did not close and it was the last room at the end of a long hall. After going to reservation desk, we were told they were full. When they checked how long ago the reservation was made, a room was found. It was perfectly fine. My objection to the hotel is that it in serious need of updating. The carpeting, drapes are shabby.
The dining room (for breakfast) needs better management. When dishes at the buffet are near empty(or empty) they should be refilled as quickly as possible. A coffee urn should be on the outside terrace. It is dangerous to walk with hot coffee from the buffet thru the dining room,down a step to the terrace. If the terrace is used as a breakfast room it should be made easily accessible to the food.

  • Stayed October 2009, travelled as a couple
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Helpful?
Thank Moteman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level 5 Contributor
50 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 1 November 2009

Stayed here for 4 nights, in rooms costing $85 each booked through booking.com. A little faded but clean and perfectly adequate. Breakfasts were delicious and plentiful. The restaurant at other times had a reasonable range of food, though it was expensive (35 NIS for a bowl of soup).Wi Fi is available at $22 for 3 days.

A very easy walk to the Jaffa Gate taking about 10 mins ... cross the road and follow the road right down the hill from the garage... lots of steps !

Staff were not helpful, sadly, and the hotel needs to do a lot more in terms of offering advice on tourism in Israel.

I took one tour with Bein -Harim Tourism , which was very poor value for money. I had to travel to Tel Aviv at 6am to pick up other people ( and drop them back at rush hour in the evening) adding several hours onto a tour that was very average, My tour guide spoke mostly German with bits of English, so I spent most of the time reading the LP instead for info. Stops were very quick apart from the lunch one, where although it was by Galilee, I couldn't get down onto the waterside.

All in all, reasonable for the rate and a lovely old building, but don't expect too much help from the staff.

  • Stayed October 2009, travelled with family
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Helpful?
2 Thank Examiner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 31 October 2009

Staff unpleasant and inefficient. Room had damp stains and dirty walls. Breakfast was miserable, minimal and basic. The lift clattered and shivered so we decided not to risk it. It's a miserable run down place in a central location. If you can find a vacancy, try the St Andrew's Scottish Guesthouse. It's modest and basic too, but the building lovely and atmospheric, staff nice and helpful and it's well located and very central. (And breakfast is a real treat !).

  • Stayed October 2009, travelled as a couple
    • Value
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Helpful?
1 Thank travellerim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, UK
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 27 October 2009

All the staff were unhelpful and rude. We arrived early in the morning and exhausted to be told there were no rooms yet vacant and we would have to wait. No indication was given as to how long that would take and the reception staff appeared not to care. We returned three hours later to the same response from another receptionist, but a room suddenly materialised when we complained. The room (cell) was grubby, at the back of the hotel, and facing directly onto a noisy children's playground/school ..... so got very little sleep. We purchased a bottle of wine from the restaurant to drink in our room, but were then told we could not have any glasses! The food was rubbish, and the waitiing staff useless. The building has so much potential, but as it stands, it is a disgrace. The service is dreadful, and the facilities sub-standard. This place may be OK for those on a limited budget, or who don't mind how they are treated, but otherwise stay somewhere else, there are so many other superior hotels nearby. You have been warned!

  • Stayed October 2009, travelled as a couple
    • Value
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Helpful?
1 Thank LawyerUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level 5 Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 26 October 2009

We stayed here for 3 nights as we liked the look of the building from the photographs advertised. The building is indeed very beautiful and attracts a wide range of visitors, given the origin of the place.

The location is a 15 minutes walk from the Damascus gate and all you need to do is follow the wall up the bank, past the next gate (New gate), then cross the road at lights, and pass the David Citadel Hotel on King David Street then soon after you will reach the hotel YMCA three arches (opposite King David hotel). I mention this precisely to avoid being ripped off like we were by the taxi driver who tried to con £5 out of us for driving up the road from the Damascus gate.

The rooms are very basic so don't expect much and their is building works going on behind the hotel so make sure you ask for a front room.

Breakfast was more than adequate with a hot buffet offered, along with fresh fruit and salad, cheese, yoghurt, fruit juice, tea and coffee and a lovely pastry selection - scrumptious!

In addition, there is a swimming pool there which is refreshing after a long day's sightseeing in Jerusalem.

A real downside is the restaurant; whilst offering lovely food, it also comes with a very high price so I would recommend eating here perhaps one night then looking to the old city for your next meals.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank XenaWarriorPrincess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Jerusalem International YMCA, Three Arches Hotel

Property: Jerusalem International YMCA, Three Arches Hotel
Address: Rehov HaMelech David 26, Jerusalem 91002, Israel
Phone Number:
Region: Israel > Jerusalem District > Jerusalem
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #35 of 99 Hotels in Jerusalem
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Jerusalem International YMCA, Three Arches Hotel 3.5*
Number of rooms: 56
Official Description (provided by the hotel):
The YMCA Three Arches Hotel, with its 152 ft high central bell tower, is a Jerusalem landmark recognized the world over. Designed by the world famous architect of the Empire State Building, the hotel offers a blend of old world charm, friendly hospitality, art works and architectural wonders, together with modern, comfortable accommodations to ensure a pleasant and memorable stay in this remarkable city. The external facade of the hotel bears intricate sculptures and inscriptions in English, Arabic and Hebrew reflecting the YMCA's historical role as a meeting place and a spiritual haven in this intense and ancient city. The beautiful gardens and lawns, graceful shade trees, and stone pathways around the hotel are open for our guests' strolling pleasure. The hotel's public areas feature high-ceiling halls and walls often lined with colorful modern works of Israeli and Palestinian artists. The elegant Archibald C. Harte Restaurant restaurant serves culinary delights to our guests, with its garden terrace a delightful oasis in the midst of the city on sunny days and mild evenings. That same sense of tranquility pervades the hotel's rooms and suites, where guests may relax and gather their strength for days of sightseeing or meetings in bustling Jerusalem. The ancient Jaffa Gate, main entrance to the fascinating walled Old City, is just a few minutes' walk away, as are shops, vibrant cafes and restaurants as well as the cultural attractions and night life of the modern metropolis. Three Arches Hotel awaits your arrival, at the very heart of Jerusalem, where peace and quiet reigns, with a pervasive sense of welcome and well-being. ... more   less 
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Also Known As:
Jerusalem International Ymca, 3 Arches Hotel
Ymca Jerusalem

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