Stayed in the Inbal for 7 nights in Jerusalem with our Kids (and extended family). The service was impeccable. Traveling with young children can be tough but the staff made this trip so easy. Upon arriving at the hotel with a mountain of luggage, the bellmen grabbed our things and had everything in our room by the time we got up there.
Our room was ready upon arrival (early in the day) and our paperwork was all in order. All we had to do was pick up our keys and got to the rooms. I don't think we could have had an easier experience.
Service is key: We had a minor issue with one of the rooms, I called the desk and within minutes, someone was in our room and the issue promptly corrected.
The rooms were clean and ready for us when we walked in. Each room had a small (standing room only) balcony with a pleasant view of the famous windmill. We were able to see some other rooms and the suites had a fantastic terrace with amazing 180 degree views of the city.
Every evening the staff comes around to ensure that there are ample clean towels in the rooms and to see if we needed anything.
The breakfast buffet in the hotel was top notch. With a broad assortment of items everyone in our group was able to enjoy a hearty breakfast prior to leaving for the day. Another pretty aspect is that the hotel is a square with a nice courtyard in the center, we had breakfast in the courtyard before it got too sunny and hot.
We were with a group of 30 people.. We had one meal catered by the hotel in a private room. Once again, the food was delicious and the service was wonderful.
The pool area seemed small at first but once we made our way down there we were able to easily find seats and had room to move around. Also good to know that they had a small kiddie pool for the youngest kids to play in.
At the end of our stay, the bellmen scheduled a time to pick up our luggage and had it waiting for us in the lobby when we were done with breakfast. Once again, the service was perfect.
There wasn't a single thing negative to say about this hotel. We are already planning our next trip back to Jerusalem and the Inbal will be our home away from home.
- Official Description (provided by the hotel):
- The Inbal Jerusalem Hotel, Finest Hotel in Jerusalem, situated in the heart of the city offers a luxurious experience with modern amenities and facilities. Built from authentic Jerusalem Stone both inside and out, and overlooking the Old City walls and Liberty Bell Park. Superb dining and luxurious facilities include an Exclusive Executive Lounge, a wide variety of family rooms and Suites,the Sofia Italian Restaurant, a year-round swimming pool, fitness room and free wireless internet access. The Hotel also offers free parking for guests (upon availability). Please note that the swimming pool will not be available from 22 October until 5 November 2017 due to renovation works. ... more less
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- Also Known As:
- Inbal Hotel Jerusalem
- Jerusalem Hotel Inbal
- Inbal Jerusalem
- Jerusalem Inbal Hotel