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“relaxing and pleasurable”

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Inbal Jerusalem Hotel
Ranked #5 of 101 Hotels in Jerusalem
Certificate of Excellence
New York City, New York
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“relaxing and pleasurable”
Reviewed 27 February 2011

great hotel loacated in quiet area of jerusalem,away from the hustle and bustle of busy center square,but well withinn walking distance.

  • Stayed February 2011, travelled as a couple
    • Value
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Helpful?
Thank jackcab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
inbal, Assistant to General Manager at Inbal Jerusalem Hotel, responded to this review, 20 March 2011
Thank you for your comments,
It is quite surprising how quiet the hotel still is whilst being so centrally located, thank you for noticing.
We're delighted that you had a good time with us and look forward to welcoming you back.
Please feel free to be in touch prior to your next visit on marketing@inbalhotel.com
With kindest reagrds,
Ruth - Executive Assistant
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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The Americas
Level 6 Contributor
192 reviews
127 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 18 February 2011

The Inbal is certainly one of the best hotels in Jerusalem. It is located close to most of the important sites in Jerusalem yet it is in a quiet neighborhood. The hotel has an open feel to it with a beautiful courtyard and great views of the Old City. It is within walking distance or a short taxi ride to the best restaurants, shopping and to many of the historical sites and other sites of interest. The service is impeccable. Its staff is always willing to help with a smile and a great attitude. It is worthwhile paying a little bit extra to use the Executive Club. The food is fantastic, starting with the generous Israeli Breakfast all the way to the private catering facilities. Perhaps the best hotel food service in Jerusalem. Great free internet service. A truly outstanding stay!

  • Stayed February 2011
    • Value
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Helpful?
Thank ViajeroESQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
inbal, Assistant to General Manager at Inbal Jerusalem Hotel, responded to this review, 20 March 2011
Dear ViajeroEsq,

Rarely have we read such a well rounded, delightful review; a simple Thank you does not seem good enough.
Not only have you noticed the general ambiance and location of the hotel, but mention to the food and service is quite simply one of the best compliments you can give a hotel.
Reading your review was such a pleasure, your comments have been passed to the whole team - it is comments such as these that make the hard work all worthwhile; and since you decided to share them on such a public platform, it is an even bigger compliment.
The General Manager and myself would be delighted to thank you in person upon your next visit, please do be in touch with me on marketing@inbalhotel.com prior to your next stay.
For the time being, thank you once again and enjoy the upcoming sprin season,
regards,
Ruth - PA to GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal
Level 3 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 7 February 2011

We were in Jerusalem for a couple of days after a business trip in Jordan. We chose the Inbal Hotel as we wished to enjoy some time in a nice hotel with all the amenities before returning home. The Inbal is an extremely well run hotel with first class service. We stayed in a typical 4 star room on the seventh floor, which was roomy and comfortable. Larger and more expensive rooms are available but this more than met our requirements. The best part of the stay was the staff, who were uniformly helpful, courteous and professional. This was true at the front desk, the hotel restaurant and elsewhere. Among the best we have encountered.

The hotel's location is very good. Although not quite as close to the old city as some of its competitors, it is located within walking distance of major sites, shopping and restaurants.

This hotel is of particular interest to observant Jews seeking an upscale hotel experience but was just as welcoming and enjoyable for guests like ourselves who were there simply as tourists.

  • Stayed February 2011, travelled as a couple
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Helpful?
Thank deidelma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
inbal, Assistant to General Manager at Inbal Jerusalem Hotel, responded to this review, 20 March 2011
Dear Deidelma,

Thank you so much for taking the time to post a review following your stay here.
Whilst it is so lovely to hear that you enjoyed the accommodation, knowing that the team was 'the best part' of your stay makes all the difference.
We pride ourselves on our service standards and continually try to improve; I have been sure to pass on your comments to the whole team as it is comments like these that make the hard work all worthwhile.
Thank you once again and we immensely look forward to welcoming you back, please let me know when that might be on marketing@inbalhotel.com.
kindest regards,
Ruth - PA to GM
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boston, ma
Level 4 Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 6 February 2011

This was our second stay at the Inbal (we stayed last year at about the same time of year). Just as before, the hotel is very nice, well maintained, well located within about a 10 minute walk to the Jaffa Gate, and staff is attentive and efficient. But, unlike last year when we felt that the cuisine was very much lacking for a dairy establishment , this hotel has made great strides to improve the variety and taste of the menu items available (even on Shabbat). We found the food so much improved over our last stay that we actually looked forward to our breakfasts and dinners! Unlike our previous stay, the breakfast buffet was quite good, more varied and overall, excellent. We also ordered room service a couple of nights for dinner and were equally as pleased. Hats off to the Inbal for making such great strides in a short period of time.

Our room, like the last time, was an inner courtyard view. But, as we were on the top floor, we also had a wonderful view of the Dormition Abbey and particularly enjoyed hearing the bells ring each morning. Just as before the room was ample, but not large, yet comfortable. Also as before, we felt both safe and secure in this hotel.

I have only one negative comment about this hotel - our bathroom looked like it could use a bit of work - some of the caulking and fixtures looked worn.

  • Stayed January 2011, travelled as a couple
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Helpful?
Thank jd94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yellow Springs, OH
Level 4 Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 10 January 2011

Upscale hotel. Good breakfast buffet, but not any better than the one we had at the cheaper kibbutz hotel where the wifi was free. This place charged $18 a day for internet! Fortunately, we found a place in the lobby where we could access it for free. Easy walking distance to many Jerusalem sights. We came with a group and used Ayelet, a company that mismanaged our return trip. Some people in our group got to enjoy Jerusalem for an additional six days (at additional expense) thanks to Aylet's bungling with the airlines.

  • Stayed December 2010
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Helpful?
Thank Gabriele
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
inbal, Assistant to General Manager at Inbal Jerusalem Hotel, responded to this review, 15 February 2011
Thank you for your comments and taking the time to share,
We are delighted you had a good time at the hotel and sorry to hear of the issues that arose; pleased you made it back safely in the end.

Delighted that you enjoyed the breakfast and you should know that our new chef has made some impressive improvements to the buffet presentation.
In addition, with a new year started, we decided it was time to offer free wifi in the hotel. I;m sorry that this was not in place by the time you stayed, however we do now offer free wifi to all hotel guests.

Look forward to welcoming you back again and should I be of any other assistance I would be delighted to hear from you at marketing@inbalhotel.com
Thanks - Ruth, PA to GM
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NYC
Level 4 Contributor
25 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 January 2011

The Inbal has nice sized rooms, a beautiful lobby and restaurants, a sleek modern feel and above all else friendly staff that generally go out of their way to be helpful.

  • Stayed January 2011, travelled with family
    • Value
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Helpful?
Thank sbgild
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
inbal, Executive Assistant at Inbal Jerusalem Hotel, responded to this review, 23 February 2011
Thank you so much for your comments; it is comments like these that make the hard work all wortwhile.
We especially appreciate the kind observations made with regards to our team. We pride ourselves on a familiar family atmosphere at the hotel and strive to ensure that our guests feel that the hotel is truly a home away from home. It is with this respect that our guests (family) return back to us year after year.
Thank you once again and should I be of any other assistance I would be glad to hear from you on marketing@inbalhotel.com.
Kindest Regards,
Ruth Waiman - PA to GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Virginia
Level 5 Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 14 December 2010

We stayed there for 5 nights from Nov 22 to 27th. We had rooms 701 702 connecting. This was our home base to take day trips to different locations around Jerusalem. Hotel was very clean and rooms were comfortable. Not too many electrical outlets, had to move the nightstand to find one.

Breakfast was good but service a little poor. Husband and I love coffee and we struggled to get the service staff come by us. Luckily I have no problem with waving my arms up in the air. We tried eating outside but sun was strong and there were birds waiting for you to leave food unattended it to attack it.

Check in was quick and reception and concierge staff was friendly. Location was great. We waked to Mamilla shopping center and from there you are at Jaffa Gate. We also walked to Ben Yehuda and the German Colony.

We ate Shabbat dinner there (Friday night) and if you are in Jerusalem Fri into Sat - you should eat whatever your hotel sells. Everything else was closed outside. Friday night dinner was good although not excellent. Wine not included. Not sure of the cost as we pre-paid through agent. But again, there is nothing else to eat.

Other nights we ate at a couple of the restaurants nearby, Paradiso I didn't like. I had the fish and chips. We wanted to try "Fish & Olive" at the corner but didn't have time -their menu looked good. There is a coffee shop with awsome deserts, sandwiches also at the corner. Handy when you have bottomless teenagers.

  • Stayed November 2010, travelled with family
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Helpful?
Thank serie23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Inbal Jerusalem Hotel

Property: Inbal Jerusalem Hotel
Address: 3 Ze'ev Jabotinsky Street | Liberty Bell Park, Jerusalem 9214502, Israel
Region: Israel > Jerusalem District > Jerusalem
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Jerusalem
#2 Family Hotel in Jerusalem
#3 Business Hotel in Jerusalem
#3 Luxury Hotel in Jerusalem
#4 Romantic Hotel in Jerusalem
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Inbal Jerusalem Hotel 5*
Number of rooms: 283
Official Description (provided by the hotel):
The Inbal Jerusalem Hotel, Finest Hotel in Jerusalem, situated in the heart of the city offers a luxurious experience with modern amenities and facilities. Built from authentic Jerusalem Stone both inside and out, and overlooking the Old City walls and Liberty Bell Park. Superb dining and luxurious facilities include an Exclusive Executive Lounge, a wide variety of family rooms and Suites,the Sofia Italian Restaurant, a year-round swimming pool, fitness room and free wireless internet access. The Hotel also offers free parking for guests (upon availability). Please note that the swimming pool will not be available from 22 October until 5 November 2017 due to renovation works. ... more   less 
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Also Known As:
Inbal Hotel Jerusalem
Jerusalem Hotel Inbal
Inbal Jerusalem
Jerusalem Inbal Hotel

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