OK.... so far the hotel isn't that bad, but the customer service is TERRIBLE.
For starters, who ever heard of charging $ 1 dollar a minute for calling a toll free line?!!?!!? God!! That simply made me mad. If you take this into account and the condecending tone of the shift manager, you get one horrible experiencie.
Yes, you have to take into consideration that for USD 70 (that's what I paid per night), you can't expect much. But after looking into the other prices within the hotel, that's where they hit you! Not in the accomodations but in everything else you might want to try.
Anyway, if your planning on staying (just to sleep in), its marginaly decent. Either way, please, do try to avoid it.
- Official Description (provided by the hotel):
- Hotel Seven Arches Jerusalem is the southern slopes of the Mount of Olives, not far from the Mount Scopus and looks out from the west, at the Old City of Jerusalem with perhaps one of the more beautiful, most inspiring views of living ancient history in the world. To the north, the hotel overlooks the backdrop of the hills of Bethlehem surrounded by large Green Garden. In an effort to better serve our guests, Hotel Seven Arches is proud to announce that our renovation project is now in its final stages, and will be completed in one month. Your stay will now be even more enhanced by the upgraded rooms, restaurants, and lobby area. Our rooms freshly renovated in 2016, few of them with the best view of Jerusalem, now offer modernized, convenient features. Rooms are completely refurbished from carpet to curtains, furniture to fixtures, while the bathrooms are newly refreshed with all new bathroom hardware, lighting and mirrors. Hotel Seven Arches is a short distance from the ancient historical and religious sites of the Holy City and is the perfect base for excursions to Bethlehem, Jericho, Masada, Galilee and beyond. Transportation from Ben Gurion International in Tel-Aviv to the hotel is 50Km (31-60 min. by taxi), and from the hotel to the city center of Jerusalem is 3 km (2-5min. by taxi). Official languages are Arabic and English, Hebrew is widely spoken, and many speak French, German, and Spanish. ... more less
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- Also Known As:
- 7 Arches Hotel