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“Cash Drain Anyone?”
Review of The 7 Arches Hotel

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The 7 Arches Hotel
Ranked #72 of 99 Hotels in Jerusalem
Bogotá
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Cash Drain Anyone?”
Reviewed 21 March 2008

OK.... so far the hotel isn't that bad, but the customer service is TERRIBLE.

For starters, who ever heard of charging $ 1 dollar a minute for calling a toll free line?!!?!!? God!! That simply made me mad. If you take this into account and the condecending tone of the shift manager, you get one horrible experiencie.

Yes, you have to take into consideration that for USD 70 (that's what I paid per night), you can't expect much. But after looking into the other prices within the hotel, that's where they hit you! Not in the accomodations but in everything else you might want to try.

Anyway, if your planning on staying (just to sleep in), its marginaly decent. Either way, please, do try to avoid it.

  • Liked — The price
  • Disliked — The fact that they want to charge you an arm and a leg for everything else.
  • Stayed March 2008, travelled solo
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank travelling-guama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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71 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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INDIANAPOLIS
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 January 2008

Not a luxury place to stay at all. however, room is at least comfortable with great views. breakfast is pitiful and the service mediocre. overpiced.

  • Stayed January 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank nogoodscallywag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, California
Level Contributor
200 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 378 helpful votes
Reviewed 1 December 2007

While traveling through Jerusalem, I booked the Seven Arches Hotel by mistake and spent two nights there rather than at the Three Arches YMCA. The Seven Arches occupies a prominent location on the Mount of Olives, overlooking the Old City. However, one needs public transportation or a car to access the Old City or other parts of Jerusalem. A former Intercontinental Hotel, the present hotel is in decay and survives through budget tour groups, mainly from eastern Europe. While there is evidence of new paint and wallpaper, the carpets, plumbing and furniture do not appear to have been updated. The tennis court may qualify as an antiquity.

The hotel is three-story but has only stairs, not elevators. Our room had a queen bed, chair and desk. The breakfast buffet was included with the room and was quite filling. Fast wireless internet is available in the lobby. While the buffet is available for all meals, it is possible to order ala carte in the Bistro.

Even with the issues described above, the price is low and it is possible to have an enjoyable stay at the Seven Arches.

  • Liked — Low Price
  • Disliked — Not Well Maintained
  • Stayed November 2007, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank jfoote
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Jerusalem hotels

Bangkok, Thailand
Level Contributor
422 reviews
385 hotel reviews
common_n_hotel_reviews_1bd8 392 helpful votes
Reviewed 24 April 2007

The 7 Arches Hotel in Jerusalem is on the top of the Olive Mountain and offers a magnificent view on the Old City of Jerusalem.

The 7 Arches Hotel has 196 rooms. It was offered to me as an alternative hotel, as the place I intended to go was fully booked. My first impression confirmed my feelings that this is not the place where I want to stay, but as it was only for one night and the bill was already paid, I went for the experience.

Unfortunately the hotel has been run down. When approaching; it is strange to find the hotel gardens full of weed, then by entering I noticed that not only the gardens but the property as well needs badly to be looked after.

The long gangways to the rooms are full of dust. The roomI stayed #606 ismelled mouldy. The furniture is old and partly ruined. The bed sheets and the towels were clean, but one of the bed sheet had a big whole. I complained at the reception and the room was cleaned during the time I was visiting the Old City.

The TV did not have any remote control and the picture was unclear. The bathroom was clean but the sanitary installations were old and full of stains, calcite deposits.

The breakfast was OK, nothing fantastic but acceptable.

The visit to the Olive Mountain should be part of a visit in the Holy City. If you want to stay on the Palestinian side of Jerusalem, I recommend the Ambassador Hotel, or as an alternative the Meridian (near Salahuddin Street), the Golden Wall known as Pilgrims Hotel (former Golden Tulip at Damascus Gate) or even with some reserves the Knights Palace in the Old City. Don’t spoil a memorable stay in this unique place by a mediocre hotel.

  • Liked — The beautiful location
  • Disliked — The hygiene, cleanliness and the over lack of maintenance.
  • Stayed April 2007
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank Riesst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raleigh, NC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 November 2006

The best view of any hotel in Jerusalem. Great ambiance. Terrific food. The breakfasts are spectacular, especially as you are looking out over the sun coming up on the Old City. The Dome of the Rock is directly below you. Dinners are also good. The speciality is a steak cooked on a rock at your table. The staff is friendly and accomodating. The other guests come from all over the Orthodox Christian and Muslim worlds, often in groups. They give the experience an added interest. At the price, the hotel cannot be beaten.

Stayed January 2006
Helpful?
2 Thank naidang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 230 helpful votes
Reviewed 29 November 2005

Stayed at the 7 Arches one nite in late August 2005.
Requested and got one of their corner rooms with a spectacular view of the Old City of Jerusalem.

The hotel is three stars, and probably could use a renovation. The 55$ price tag for one night included a fantastic breakfast which couldn't be beaten anywhere in Jerusalem. Very underrated hotel.

As it stands, the hotel is a great place for Christian pilgrims, or just plain anyone who likes it quiet. King Hussein of Jordan made this place decades ago, and it has a quaint sort of charm. Very peaceful.

Considering the price we paid, only one thing stands out: the spectacular view. They only have a few corner rooms with the window view overlooking the old city from atop East Jerusalem mount-and we got one!

Overall rating: 3 Stars ***

Room: 82 of 100
Hotel Condition: 82 of 100
Breakfast: 95 of 100
Service: 96 of 100
Cleanliness: 100 of 100
Professionalism of Staff: 100 of 100
Room View: 100 of 100
Service: 90 of 100
Value: 100 of 100
Location: 90 of 100 (use taxi)
Parking: Free. Adequate for Cars. Staff Will Assist.

Perfect for Christian pilgrims and groups !
A great value for the price for anyone !

  • Stayed August 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Brizel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The 7 Arches Hotel

Property: The 7 Arches Hotel
Address: Mount of Olives Place | PO Box 19585, Jerusalem 91190, Israel
Region: Israel > Jerusalem District > Jerusalem
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
Ranked #72 of 99 Hotels in Jerusalem
Price Range (Based on Average Rates): £
Hotel Class:3 star — The 7 Arches Hotel 3*
Number of rooms: 196
Official Description (provided by the hotel):
Hotel Seven Arches Jerusalem is the southern slopes of the Mount of Olives, not far from the Mount Scopus and looks out from the west, at the Old City of Jerusalem with perhaps one of the more beautiful, most inspiring views of living ancient history in the world. To the north, the hotel overlooks the backdrop of the hills of Bethlehem surrounded by large Green Garden. In an effort to better serve our guests, Hotel Seven Arches is proud to announce that our renovation project is now in its final stages, and will be completed in one month. Your stay will now be even more enhanced by the upgraded rooms, restaurants, and lobby area. Our rooms freshly renovated in 2016, few of them with the best view of Jerusalem, now offer modernized, convenient features. Rooms are completely refurbished from carpet to curtains, furniture to fixtures, while the bathrooms are newly refreshed with all new bathroom hardware, lighting and mirrors. Hotel Seven Arches is a short distance from the ancient historical and religious sites of the Holy City and is the perfect base for excursions to Bethlehem, Jericho, Masada, Galilee and beyond. Transportation from Ben Gurion International in Tel-Aviv to the hotel is 50Km (31-60 min. by taxi), and from the hotel to the city center of Jerusalem is 3 km (2-5min. by taxi). Official languages are Arabic and English, Hebrew is widely spoken, and many speak French, German, and Spanish. ... more   less 
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Also Known As:
7 Arches Hotel

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