We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Racist/poor service”
Review of Mala Bistro

Mala Bistro
Ranked #114 of 716 Restaurants in Jerusalem
Certificate of Excellence
Cuisines: Mediterranean, Israeli, International
Dining options: Breakfast, After-hours, Reservations
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Palestinian Territories
Level Contributor
15 reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Racist/poor service”
Reviewed 18 October 2013 via mobile

I was there w 2 other people. We were obviously arab/palestinian and i think that explains the poor service: we got 1drinking glass. I had to ask twice the 2 waitresses. Nothing. Then i asked the palestinian busboy to finally get the 2 glasses noisily dumped on our table. 1 of them was dirty. The 2 waitresses' attitude was so unfriendly that we passed on desserts and left after we finished main course. As for food: pizza very very poor: no toppings! Yam salad very nice but very salty and drownung in cheese. Shrimp dish tasty.

Helpful?
Thank arlh1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

120 reviews from our community

Visitor rating
    55
    35
    15
    8
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Hebrew first
  • Italian first
  • Portuguese first
  • Russian first
  • Any
English first
Zichron Yaakov, Israel
Level Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“poor service”
Reviewed 13 September 2013

The place is not very clean (many tables still with dirty dishes, not to mantion the obviously used napkin I got) and very expensive; But the worst part, for me, was the service... there is no excuse for a rude waiter.
Can't rate the food, as I left after waiting just too damn long for someone to take my order.

Visited September 2013
Helpful?
Thank JeffGodOfBiscuits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Panama City, Panama
Level Contributor
580 reviews
288 restaurant reviews
common_n_restaurant_reviews_1bd8 154 helpful votes
“Nice place, they can clean a bit more the outside.”
Reviewed 12 September 2013

We sat in the sidewalk, it was a pleasant evening, and there were others sitting around, the service was fine, at least, one of the waitresses was in training, and she tried hard, The food was good, and just they did not to know so much about the menu, they had to go back and forth to find out. In general, the dinner was nice, and servings were good...price was reasonable. The problem maybe, if smoking bothers you, that in the outside they allow smoking.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Temper43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whitby, Canada
Level Contributor
732 reviews
426 restaurant reviews
common_n_restaurant_reviews_1bd8 312 helpful votes
“Poor service”
Reviewed 25 August 2013

We were at Mala on a Thursday evening, around 6:30. No one else was seated on the patio, and I don't know how many people were inside. Shortly after sitting down, 3 menus were placed on our table, with just a quick hello. After about 5 minutes, a couple sat down on the patio and their order was taken immediately. The servers were having their meals / snacks at the same time. It was approaching 15 minutes when our food and drink orders were taken. I made sure both were taken at the same time because I didn't want to spend the entire evening there. It was another 25 minutes (40 in total) before our food started to arrive...one meal at a time. Mine took 50 minutes, but not before a complimentary bread plate was served. Just as we were finishing up our meals, another complimentary pasta dish was served, but we were stuffed by that time. I read earlier reviews that mentioned the free food, and wondered if it is for when they mess up orders, or was this plate something they prepared by accident and didn't know what to do with.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank FlyAtNIght
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haifa, Israel
Level Contributor
79 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 31 helpful votes
“Very good chef restorant (not kosher) in jerusalem”
Reviewed 2 August 2013

Good restaurant, good food, great atmosphere, not cheap. Couple with one dessert and three alcoholic beverages as ₪ 425. If you are sensitive to cigarettes smoke dont sit on the porch because there are allowed to smoke. In the restaurant the air condition is weak. Very good rest.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank ilan_r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Mala Bistro also viewed

Ein Kerem, Jerusalem District
Jerusalem, Jerusalem District
 
Jerusalem, Jerusalem District
Jerusalem, Jerusalem District
 

Been to Mala Bistro? Share your experiences!

Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing