We stayed at Arthur for four nights and we're very satisfied with the overall experience. It wasn't easy to find but the hotel staff gave great directions in advance in terms of where to park our car (at the Harmony Hotel) and how to get to the hotel itself. We just had to haul our suitcases through a few streets but the location of the hotel really is very convenient for us to walk to different places. The entrance and exterior of the hotel are quite subtle. Everything else within the hotel was nice though - from the reception area to where we have our daily breakfast, room decor and amenities, quality of the staff.
We originally had a room that faces the main street and we immediately knew that it would be a problem. There are a few al fresco restaurants nearby and the street performers were quite loud. We asked to change our room and after informing us that the singing usually stops at 11 pm (which it did), they promised us a room-change the next day. We were arranged a smaller room (but still very nice) and our luggage were already there when we were done with our day. The staff made sure everything was smooth and no matter who was at the reception, they're also very helpful in suggesting places for us to go and restaurants to dine at. We were there just before passover and we were given a few nice places that were still open that we could go.
They have a good selection for breakfast and happy hour (5-7 pm with snacks and wine) was always nice for us to have to wind down the day before we head out for dinner. We could tell that other visitors were happy with their stay too as I overheard quite a few compliments given to the ground staff.
One minor thing to mention is that the shower door does not do a good job at stopping the water from flowing so we had to use a few of our towels to keep the bathroom floor dry. This will definitely not stop us from staying at Arthur again though if we're to visit Jerusalem again but we'll be sure to pick a room that faces the back of the hotel.
- Official Description (provided by the hotel):
- Located on the famous Dorot Rishonim Street, Arthur Hotel is in the central location of the recently renewed promenade area of Ben-Yehuda. The 54 room hotel has an eclectic design reflecting the many cultural influences that have been made on Jerusalem throughout many years. A classic hotel; where old world charm and contemporary hospitality combine for a unique hotel experience. ... more less
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