Stayed here as part of a tour and really enjoyed it. Staff are friendly, professional and very service oriented, especially the front desk where Nirvana's extra mile attitude shines indeed. Our room was very large and looked over an interior courtyard so was very quiet (which may not be the case for all as the hotel is located directly on a busy street corner with no setback from the curb). Decor was modern with calming colours and cool tile floors. Bathrooms were of a good size, good water pressure, and well equipped. We especially enjoyed the location in east Jerusalem with the busy street scene (especially in the evenings) and window into the other reality of Israel. We found everyone friendly and welcoming. It is also an excellent location for visiting the Old City - Herod's Gate barely a 10 minute walk away, and Damascus Gate only slightly further. Tours have their breakfast in a lower level room, which is not especially scenic and as it is a little small can get crowded and noisy in the earlier hours as tour groups are rushing to make their morning departure times. However there is a good selection of American style (eggs, cereals, toast etc) as well as middle Eastern style(hummus, labneh, cheeses, fish, olives, halwah, breads etc) breakfast choices and you should be able to have a bountiful and delicious meal plus enjoy variety if you are staying over more than 1 day. The chef usually is in the room overseeing the selection and obviously taking pride in his work and the guests' enjoyment. We also ate one breakfast and one dinner in the top floor dining room, a spacious and comfortable room with lovely views all around and a nice outdoor balcony. Food was fresh and delicious, with extra variety and more personal touches at breakfast (eg. omelette station). The dinner menu had lots of local dishes which we enjoyed and found very reasonable. The service was excellent - attentive without being obtrusive.
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