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“Good location, Good value”
Review of Hotel Prima Royale

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Hotel Prima Royale
Ranked #21 of 101 Hotels in Jerusalem
Three Rivers, California
Level 5 Contributor
49 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Good location, Good value”
Reviewed 26 December 2013 via mobile

We stayed here as part of our tour. The location is great, close to the King David, easy walking distance about 15 minutes to Jaffa Gate. Small convenience store not too far.
The hotel is small, a little worn, our room was small but comfortable. The breakfast was nice, a variety of foods with a lively piano player. We were there during the summer and didn't find it overly crowded. We had the dinner buffet one night, yes it's downstairs which was fine and the food was very good with a big selection. Had dinner at a fabulous restaurant another night which was within easy walking distance.
The hotel staff were friendly and helpful. Wifi worked really well in the lobby/lounge and bar area no wifi in the rooms which is typical in many hotels.
This isn't a 5 star hotel but it is great value and great location for seeing the sites. We would stay here again.

  • Stayed July 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vjay7374
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EliranSinai, Manager at Hotel Prima Royale, responded to this review, 27 December 2013
Thank you for taking time to post such a pleasant review.

It is always nice to hear such nice and warm full compliments about our hotel and service.
We are very happy to learn that you had a pleasant stay at the Prima Royale hotel and in Jerusalem.

Hopefully we will see you back with us in Israel soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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850 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (120)
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london
Level 3 Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 21 December 2013

Clean rooms with tea and coffee making facilities. Nice breakfast buffet, good selection (but get in early before the coach parties occupy every table). Nice bar in lobby with free wifi, you have to purchase if you want internet in room. Has rooftop terrace but this was closed when I stayed there. Location is good, short walk into city center and down the hill to the old station where there are many good restaurants.

  • Stayed November 2013, travelled on business
    • Value
    • Location
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Helpful?
Thank labeller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EliranSinai, Manager at Hotel Prima Royale, responded to this review, 27 December 2013
Thank you for posting your kind words about our hotel.

One of the nicest things for a hotel to hear is that guests enjoy their stay, our service, and hotel facilities.

We hope you will be returning to stay with us in Jerusalem soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rockford, Illinois
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 December 2013

Plush and relaxing, this hotel had a bonus -- the rooftop terrace. At night, we could go up to the rooftop and see Jerusalem glowing in lights. It was dazzling. With a guidebook, we were able to identify some of the buildings, like the distinctive King David YMCA. The hotel had nice extras like luxurious white bathrobes and slippers. We enjoyed the breakfast and dinner buffets; the food was plentiful and included lots of fresh fruit. (Persimmons - yum!) Musicians in the lounge at night were good. They were kind to let our tour group sing along and dance with them. I had forgotten my toothbrush and the front desk nicely gave me one and a small tube of toothpaste for free. I will long remember my Jerusalem pilgrimage and the comfort of Prima Royal Hotel.

  • Stayed November 2013, travelled with friends
    • Value
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Helpful?
1 Thank joannen622
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EliranSinai, Manager at Hotel Prima Royale, responded to this review, 27 December 2013
Wow!
Thank you for taking the time to post such a detailed and wonderful review.
We are glad that you enjoyed your stay with us at the Prima Royale and that you enjoyed your time in Jerusalem.

Hope to see you again soon in Jerusalem!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
new york
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 12 December 2013

Overall the hotel felt worn and overcrowded.
Our room was small, shabby in feel. (In fact one of our closet shelves collapsed as soon as we deposited some things on it.)
To add insult to injury, we were greatly inconvenienced when the hotel told us they had overbooked and needed to retract one of our days. (We had already fully made and paid for our reservation)
We were moved mid-stay to their sister hotel the Prima Kings…..no improvement.

Not recommended.

  • Stayed September 2013, travelled as a couple
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Helpful?
3 Thank littlemisslucy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
daxter11
Level 4 Contributor
42 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 14 November 2013

Lets start with the room. It was clean with a tv, coffee maker and hair dryer. There is a safe in the closet and a mini fridge which was empty. Perfect for holding out drinks and goodies. The shower worked well too. We had lots of questions and Elad was at the front desk. He is so helpful. He had answers for any question we asked him. If you need help or need to know anything ask Elad. I think with Elads help, it made out vacation that much more enjoyable. The hotel management should really take notice how good Elad is. If the rest of our trip has people like that around we should have an amazing time.

Room Tip: There is no bad room. The street is not busy and theres no big band playing downstairs late.
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  • Stayed November 2013, travelled with family
    • Value
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Helpful?
2 Thank daxter11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
zug
Level 4 Contributor
49 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 14 November 2013

We stayed three nights with a group. The deluxe room was rather small but clean. The duvet was too small for two standard adults. The tub had a problem (promptly fixed) and the towels had a smell. Breakfast buffet (in a nice sunny room) was ok but for some reason they kept running out of cutlery and dishes all the time. Dinner buffet is in the basement. For some reason the reception staff (who never smiles) seemed overwhelmed by our request to cancel the wake up call, set too early by the guide. We kept making the same request for three days and they kept waking us up every day... For some reason, not all taxis know where the hotel is,(residential neighbourhood where you need a car). In a city where you find (free) wifi everywhere, for some reason, the (free) wifi available in the lobby requires an endless procedure of passwords, general conditions, more passwords, etc, only to find out that it cannot handle more than a few users at the same time.

  • Stayed November 2013, travelled with friends
    • Value
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Helpful?
2 Thank experienced08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hereford, United Kingdom
Level 4 Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 12 November 2013

Good location in a quiet street, just 15 minutes stroll from The Old City. Rooms smallish but quite adequate.. Gift of chocs in room. Staff pleasant & helpful. Go to breakfast early before coach party's overwhelm waiting staff. Free parking is a bonus. Décor a little tired, but we would certainly use this hotel again.

  • Stayed November 2013, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 243nana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Prima Royale

Property: Hotel Prima Royale
Address: 3 Mendele Mokher Sfarim St., Jerusalem 9214705, Israel
Region: Israel > Jerusalem District > Jerusalem
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#8 Spa Hotel in Jerusalem
#16 Family Hotel in Jerusalem
#18 Luxury Hotel in Jerusalem
#21 Business Hotel in Jerusalem
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Prima Royale 4*
Number of rooms: 133
Official Description (provided by the hotel):
The Prima Royale is an exclusive hotel designed specifically to serve business travelers who seek maximum comfort paired with a chic, clean design. Recently opened, the hotel is situated on a quiet street in the Talbieh neighborhood and is within a walking distance from Jerusalem's Wailing Wall, old district and other major tourist attractions. • 133 Rooms with FREE WI-FI in all rooms and public areas • suites • Courtesy Tea & Coffee making facilities in room • Mini refrigerator in room • Multi channel TV • Safe deposit box in room • Synagogue • Business Center • Private meeting and seminar rooms • Fitness Room, sauna and Spa treatments • Rooftop Bar & Lounge • Free wireless internet in public areas ... more   less 
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Also Known As:
Prima Royale Jerusalem

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